Related Manuals for Samsung SBB-SS08E
Summary of Contents for Samsung SBB-SS08E
- Page 1 User Manual SBB-SS08E The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Home feature Device Copyright Player Approving a connected device from the server 36 Before Connecting Safety Precautions Network Channel Pre-connection Checkpoints Symbols Local Channel Electricity and Safety Connecting to a PC My Templates Installation Connection Using an HDMI-DVI Cable... - Page 3 Table of contents Picture Network Primary Source Recovery Primary Source Picture Size Network Status Secondary Source Position Network Settings Power Control Zoom/Position Network type Auto Power On HDMI Black Level Max. Power Saving Network Settings (Wired) Standby Control Reset Picture Server Network Settings Network Standby Connect to Server...
- Page 4 A Product damage caused by customer's fault 107 Contact Samsung Others Troubleshooting Guide Go to Home License Reset All Requirements Before Contacting Samsung Terminology Customer Service Center Testing the Product Checking the Resolution and Frequency Playing photos, videos and music Check the followings.
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Page 5: Before Using The Product
© 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association. -
Page 6: Safety Precautions
Safety Precautions Electricity and Safety Warning Caution RISK OF ELECTRIC SHOCK DO NOT OPEN Do not use a damaged power cord or plug, or a loose power socket. Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK) •... -
Page 7: Installation
• The product may become damaged by an electric shock. Only use the power cord provided with your product by Samsung. Do not use the power cord with DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. -
Page 8: Operation
• Continued use can result in a fire or electric shock. • Be sure to consult Samsung Customer Service Center if you want to install the product at such a place. - Page 9 • A fire or electric shock may result. • Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center. Store small accessories out of the reach of children.
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Page 10: Cleaning
Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. Power off the product and computer. Disconnect the power cord from the product. ― Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result. Wipe the product with a clean, soft and dry cloth. -
Page 11: Preparations
Chapter 02 Preparations Checking the Components Components ― Components may differ in different locations. - Contact the vendor where you purchased the product if any components are missing. Warranty card Regulatory guide Power cord Quick Setup Guide (Not available in some locations) - The pictures may look different from the actual components. -
Page 12: Parts
Parts Reverse Side ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Port Description Port Description POWER STATUS HDMI IN 1, HDMI IN 2 View the power status of the Signage Player Box. Connects to a source device using a HDMI cable or HDMI-DVI cable. -
Page 13: Attaching The Signage Player Box
Attaching the Signage Player Box Check the correct attachment area for the Signage Player Box on the back of the display device. Uncover the Signage Player Box. The Signage Player Box should be installed as shown. Uncover the area where the Use the HDMI-DVI cable to connect the Signage Player Box will be attached Signage Player Box to the display device. -
Page 14: Remote Control
Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. POWER Power off the product. - Page 15 Display information about the current input TOOLS INFO Quickly select frequently used functions. source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Exit the current menu. RETURN EXIT Return to the previous menu. HDMI COMPONENT Manually select a connected input source from AV,...
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Page 16: Dimensions
Dimensions Unit: mm (inches) 137.9 (5.4) 117.4 (4.6) 153.9 (6.1) 5.0 (0.2) With Holder 321.6 (12.7) 203.4 (8.0) 35.1(1.4) Without Holder 312.4 (12.3) 194.2 (7.6) 32.4 (1.3) -
Page 17: Remote Control (Rs232C)
Remote Control (RS232C) • Pin assignment 1 2 3 4 5 Cable Connection RS232C Cable Interface RS232C (9 pins) 6 7 8 9 TxD (No.2), RxD (No.3), GND (No.5) Signal Bit rate 9600 bps Detect data carrier Data bits 8 bit Received data Parity None... - Page 18 LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- Female --------> STEREO <-------- PLUG Pin No Standard Color Signal ---------- (3.5ø) White and orange Orange White and green...
- Page 19 Cross LAN cable (PC to PC) • Connector : RJ45 Direct LAN cable (PC to HUB) RJ45 RJ45 RJ45 MDC Signal Signal <--------> <--------> Signal Signal <--------> <--------> <--------> <--------> <--------> <-------->...
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Page 20: Connection
Connection • Connection 2 ― Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product. • Connection 1 RJ45 RJ45 RS232C RS232C RS232C RS232C • Connection 3 RJ45 RS232C RS232C RS232C RS232C... -
Page 21: Control Codes
Control Codes Header Command Data length Data 1 Checksum 0xAA 0x11 "Power" Viewing control state (Get control command) Header Command Data length Checksum Header Command Data length Data 1 0xAA Command type 0xAA 0x11 • To control all devices connected by a serial cable simultaneously irrespective of IDs, set the ID as Controlling (Set control command) "0xFE"... -
Page 22: Volume Control
Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •... - Page 23 Input source control • Ack Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function The input source of a product can be changed using a PC. 0xAA 0xFF 0x14 "Input • Viewing input source state (Get Input Source Status) Source"...
- Page 24 PIP On/Off control Safety Lock • Function • Function The PIP mode of a product can be turned on or off using a PC. PC can be used to turn the Safety Lock function on or off on a product. This control is available regardless of whether or not the power is turned on.
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Page 25: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Before Connecting Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device. ―... -
Page 26: Connecting To A Pc
Connecting to a PC • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • A PC can be connected to the product in a variety of ways. Select a connection method suitable for your PC. -
Page 27: Connecting To A Video Device
Connecting to a Video Device • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ―... -
Page 28: Connection Using An Hdmi-Dvi Cable
Connection Using an HDMI-DVI Cable Connection Using an HDMI Cable ― Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable. To Using an HDMI cable or HDMI to DVI Cable (up to 1080p) resolve this, additionally connect an audio cable to the audio ports on the product and video device. -
Page 29: Connecting The Lan Cable
Connecting the LAN Cable ― Connecting parts may differ in different products. RJ45 • Use Cat7(*STP Type) cable for the connection. *Shielded Twist Pair... -
Page 30: Changing The Input Source
Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source. -
Page 31: Using Mdc
Chapter 04 Using MDC Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC. - For details on how to use the MDC program, refer to Help after installing the program. The MDC program is available on the website. MDC Program Installation/Uninstallation In the displayed "Ready to Install the... -
Page 32: Connecting To Mdc
Connecting to MDC Using MDC via RS-232C (serial data communications standards) An RS-232C serial cable must be connected to the serial ports on the PC and monitor. Monitor 1 RS232C IN RS232C OUT Monitor 2 Computer... -
Page 33: Using Mdc Via Ethernet
Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ― Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB. Computer RJ45 Monitor 1... - Page 34 Connection using a cross LAN cable ― Multiple products can be connected using the RS232C IN / OUT port on the product. Monitor 1 RJ45 RS232C OUT Monitor 2 Computer...
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Page 35: Home Feature
Chapter 05 Home feature → This feature is provided in Support Go to Home. Accessible using the HOME button on the remote control. Player ― To use the Player feature, set Play via MagicInfo in System. Play a range of content such as channels with schedules assigned, templates or files. Play channels or content using any of the following methods. -
Page 36: Approving A Connected Device From The Server
Approving a connected device from the server Select Device from the top menu bar. Approving the Lite server • Set MagicInfo Mode Lite Server Network Settings. Approve and use the Lite server now. ― First configure the server Network Settings before device approval. - Page 37 Enter the information required to approve the device. When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device. The schedule will run after it is downloaded. ― For further details on how to configure a schedule, refer to the <MagicInfo Lite Server user's manual>. ―...
- Page 38 Approving the Premium server Select Device from the top menu bar. • Set MagicInfo Mode Premium Server Network Settings. Premium Approve and use the server now. ― First configure the server Network Settings before device approval. Access the server you have assigned to your device. Select Premium from the menus on the left.
- Page 39 Enter the information required to approve the device. When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device. The schedule will run after it is downloaded. ― For further details on how to configure a schedule, refer to the <MagicInfo Premium Server user's manual>.
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Page 40: Network Channel
Network Channel Device : All Content : All Sort By : File Name Options Player 1 / 4 item(s) Browse and play content stored in the selected device. Play content, templates and schedules configured on the server. • You can view whether the server is connected (approval) in the Player menu screen. -
Page 41: Available Features In The Player Page
Available features in the Player page Player list page provides the following features. Device • Internal Select either to search for a desired device list. Internal Content • Select a content type as criterion to search for a desired content list. Video Image Flash... -
Page 42: Player Page Settings Menu
Player page Settings menu Default Storage Select the storage location that you want to download scheduled channels from the network to. Settings Internal SD Card • Picture Size Settings Set the screen size for content. Select the storage location that you want to download scheduled Picture Size is set to Video... - Page 43 Default Content This default content will be displayed if you run a channel while no programs are scheduled on the channel. None • Safely Remove Safely removes USB memory Reset Settings Restore all the values under to the default when the product was purchased.
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Page 44: When Content Is Running
When Content is Running Press the INFO button on the remote control. Current Time • • Type: Type of channel currently playing Viewing the details of the content that is running ― Only applicable during Network Channel Local Channel playback. Number: Number assigned to the channel currently playing •... - Page 45 Changing the settings for the content that is running Press the TOOLS button on the remote control during content playback to configure settings such as Playlist and Music. Playlist • View a list of content items currently playing. Music • Set the background music for the content currently playing.
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Page 46: File Formats Compatible With Player
File Formats Compatible with Player Template files and LFD(.lfd) files • Supported file systems include FAT32 and NTFS. Restrictions • A file with a vertical and horizontal resolution larger than the maximum resolution cannot be • Ensure a distributed folder (content / schedules) exists in Internal memory. - Page 47 Contents File Extension Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) *.avi DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080 6~30 *.mkv LPCM *.asf MPEG4 SP / ASP *.wmv HE-AAC *.mp4 *.mov H.264 BP / MP / HP *.3gp MPEG(MP3) *.vro...
- Page 48 Video Audio Image • 3D video is not supported. • Audio content with a Bit rate or Frame rate • Compatible image file format : JPEG, PNG, BMP larger than the rate specified in the table above • Content with a resolution larger than the ―...
- Page 49 Flash Power Point • Flash player 11.0 and older and Flash Air 3.0 and • Compatible document file formats • Compatible document file formats older versions are supported. - Extension : ppt, pptx - Extension : pdf • Flash Animation - Version : Office 97 ~ Office 2007 •...
- Page 50 WORD Template files • Compatible document file formats • Creation/editing/playback are only available in • Supported in Network Channel Local Template. Channel - Extension : .doc, .docx - Version : Office 97 ~ Office 2007 • Compatible document file formats - Extension : .lfd •...
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Page 51: Schedule
Schedule Available features in the Schedule page Schedule page provides the following features. → → ENTER E HOME Schedule Type • - Local: Add or edit schedules. - Network: View the network schedule configured on the server. Schedule Type : Local Device : Internal Options Device... - Page 52 Configuring channel schedules Play media content such as videos, photos and music at a desired time. Select a channel to configure. Select video, music and photo content you want to apply to the channel schedule. Set the time to play the schedule. (Start Time Stop Time)
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Page 53: Template
Template Available features in the Template page Create unique content using templates. It is easy to create content. Simply change images and text in a template. → → ENTER E HOME Template Sort the template list using the following criteria. Market •... - Page 54 Entering text Inserting content such as videos, photos and PDF files Create Template Create Template Press the volume button on the remote to change the font size. Select in the editable zone to add content or edit the existing text. Select in the editable zone to add content or edit the existing text.
- Page 55 Preview Configure Template Name and Storage. Save Duration 23:59:59 Template Name Template01 Template preview is running. It will disappear Storage Internal after 20 seconds. Save Cancel New town interior design Save Press the button to finish creating the content. Sustainble evolution unfolods tomorrw’s design Preview the created template using the Preview feature.
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Page 56: Clone Product
Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. When a duplicate file is not found on the external storage device →... -
Page 57: Id Settings
ID Settings Assign an ID to a set. Device ID → → ENTER E HOME ID Settings Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224) ― Press u/d to select a number, and press E. ―... -
Page 58: Network Status
Network Status Check the current network and Internet connection. HOME → Network Status → ENTER E Network Status - The displayed image may differ depending on the model. -
Page 59: On/Off Timer
On/Off Timer ― You must set Clock Set before you can use this feature. On Timer → → ENTER E HOME On/Off Timer On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned on with the specified volume or input source. -
Page 60: Off Timer
Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product. -
Page 61: Ticker
Ticker Input text while a video or image is displayed and display the text on the screen. • • Message: Enter a message to display on the screen. HOME → Ticker → ENTER E • Time: Set the Start Time End Time to display a Message. -
Page 62: More Settings
More settings The picture settings menu appears. → → ENTER E HOME More settings More settings - The displayed image may differ depending on the model. -
Page 63: Url Launcher
URL Launcher For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. ― To use the URL Launcher feature, set Play via URL Launcher in System. → → ENTER E HOME URL Launcher Signage Player Change URL 12:00... -
Page 64: Picture Size
Chapter 06 Picture Picture The layout of the menu options may vary depending on the product. Picture Size Picture Picture Picture Size MENU m → Picture → Picture Size → ENTER E Normal HDMI Black Level OnScreen Display ― Different screen adjustment options are displayed depending on the current input source. Reset Picture •... -
Page 65: Position
Position HDMI Black Level Adjusts the picture position. Position is only available if Picture Size is set to Zoom1, Zoom2, Screen Fit or Custom. MENU m → → → ENTER E Picture HDMI Black Level ― To use the Position function after selecting Zoom1, Zoom2, Screen Fit or Custom, follow these... -
Page 66: Onscreen Display
Chapter 07 OnScreen Display OnScreen Display Picture MENU m → OnScreen Display → → ENTER E Display Orientation OnScreen Display Sound Select - For sound, refer to the instructions. Message Display - If you turn the product off while watching in the mode, mode will remain after power Off/On. -
Page 67: Display Orientation
Display Orientation PIP (Off / On): Activate or deactivate the PIP function. • • Source: You can select a source of the sub picture. Size ): Select a size for the subpicture. • MENU m → OnScreen Display → Display Orientation →... -
Page 68: Message Display
Message Display Menu Language MENU m → → → ENTER E MENU m → → → ENTER E OnScreen Display Message Display OnScreen Display Menu Language Set the menu language. Source Info ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. -
Page 69: Network
Chapter 08 Network Network Status Network Picture Network Status MENU m → Network → Network Status → ENTER E OnScreen Display Network Settings You can check the current network and Internet status. Server Network Settings Network Device Name Network Settings System Support MENU m →... -
Page 70: Network Settings (Wired)
Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. - Page 71 Set the network connection to use Internet services such as perform software upgrades. In the pop-up menu that appears, click Status. Automatic Network Settings (Wired) On the dialog that appears, click the Support tab. Connect to the network using a LAN cable. On the Support Tab, click the Details button.
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Page 72: Server Network Settings
Server Network Settings Device Name MENU m → Network → Server Network Settings → ENTER E MENU m → Network → Device Name → ENTER E Select or enter a device name. Connect to Server This name can be shown on network remote controls over the network. [VideoWall]Player1~6 User Input •... -
Page 73: System
Chapter 09 System Accessibility System Accessibility Picture Setup MENU m → System → Accessibility → ENTER E OnScreen Display Time Voice Guide Auto Source Switching Network Power Control Voice Guide Eco Solution System Device Manager Switch Voice Guide on or off. The language used for Voice Guide will be the same as the current menu language. -
Page 74: Menu Transparency
Menu Transparency Time Adjust transparency of menu box. MENU m → → → ENTER E System Time High Medium • You can configure Clock Set Sleep Timer. You can also set the product to automatically turn on or off High Contrast at a specified time using the Timer function. -
Page 75: Auto Source Switching
Auto Source Switching Power Control MENU m → System → Auto Source Switching → ENTER E MENU m → System → Power Control → ENTER E Turning on the display with Auto Source Switching On, and the previous video source selection is not Auto Power On active, the display will automatically search the different video input sources for active video. -
Page 76: Network Standby
Device Manager Network Standby This feature keeps the network power on when the product turns off. MENU m → System → Device Manager → ENTER E • Configure options for external input devices connected to the product. Keyboard Settings Eco Solution Keyboard Settings Connecting a keyboard to the product displays the menu. -
Page 77: Pointer Settings
Play via Mouse Options ― Depending on the country. MENU m → System → Play via → ENTER E Primary Button Select the appropriate Play via mode depending on the environment where you are using the product. Select a button on the mouse that will perform basic functions (click and enter). The home screen may be different depending on the setting. -
Page 78: Security
Security HDMI Sound MENU m → → → ENTER E MENU m → → → ENTER E System Security System HDMI Sound Select whether to hear from AV(HDMI) or PC(DVI). Safety Lock AV(HDMI) PC(DVI) • ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". Change PIN If you want to change the PIN number, use the function. -
Page 79: Hdmi Hot Plug
Settings Smart Security Set the options. Auto Scan Scan automatically when the TV is turned on. • Move to Isolated List automatically Moves viruses to the Isolated List automatically. • HDMI Hot Plug This feature is used to activate the time delay to turn on a DVI/HDMI source device. •... -
Page 80: Software Update
Update now Update the software to the latest version. Auto Update This feature automatically updates the product when not in use. • Contact Samsung MENU m → Support → Contact Samsung → ENTER E View this information when your product does not work properly or when you want to upgrade the software. -
Page 81: Go To Home
Go to Home Accessible using the HOME button on the remote control. MENU m → Support → Go to Home → ENTER E ― Refer to the "Home feature" chapter for details on sub-menu items. Go to Home to play a variety of content from a memory device or a connected network. Reset All MENU m →... -
Page 82: Playing Photos, Videos And Music (Media Play)
• Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost. Samsung Electronics is not liable for any damage or loss of data. • Do not remove a USB device while it is loading. - Page 83 Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs.
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Page 84: Using A Usb Device
Using a USB device Connecting a USB device Turn on your product. Connect a USB device containing photo, music and/or movie files to the USB port on the back or side panel of the product. Player page automatically appears as soon as a USB device connects to the product. ―... -
Page 85: Playing Media Content From A Pc/Mobile Device
Playing media content from a PC/mobile device Approving a PC/mobile device connection Play photos, videos or music saved on a PC or mobile device. To play media content from a PC or mobile device on the product, the connection with the PC or mobile device must be approved. ―... -
Page 86: Features Provided In The Media Content List Page
Play content saved on a device connected to a home network. ― Playing media content using a non-Samsung DLNA server may result in a compatibility issue. ― Playback of some media content shared with a PC or mobile device may not be possible depending on the content encoding type or the content file format. Some functions may not be available. -
Page 87: Menu Items In The Media Content List Page
Menu items in the media content list page Option Name Operations Photos Videos Music Slide Show Start a slideshow. ― This menu item is not available if Sort by is set to Folder. Encoding Select an encoding language if the title of media content appears corrupted. Rename Playlist Rename a playlist. -
Page 88: Available Buttons And Features During Photo Playback
Available buttons and features during photo playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. Pause Play • Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder. Previous Next •... -
Page 89: Available Buttons And Features During Video Playback
Available buttons and features Option Name Operations during video playback Select Scene Thumbnails: Select a scene and play the video from the scene. ― Thumbnails is not available if 1) the thumbnail of the video is not extracted yet, 2) the video contains audio only or 3) the video play time is shorter than 60 seconds. -
Page 90: Available Buttons And Features During Music Playback
Available buttons and features during music playback Pause Play • Pause or play music. Rewind Fast forward • Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select ∂ twice. Previous Next •... -
Page 91: Supported Subtitle And Media Play File Formats
Supported Subtitle and Media play file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • Xsub Container: AVI • SAMI (.smi) • SubStation Alpha • SubRip (.srt) Container: MKV • SubViewer (.sub) • Advanced SubStation Alpha • Micro DVD (.sub or .txt) Container: MKV •... -
Page 92: Supported Music File Formats
Supported music file formats File Extension Type Codec Comments *.mp3 MPEG MPEG1 Audio Layer 3 *.m4a, *.mpa, *.aac, *.3ga MPEG4 *.flac FLAC FLAC The Seek (jump) function is not supported. Supports up to 2 channel Supported Video Formats • Video content will not play, or not play correctly, if there is an error in the content or the container. •... - Page 93 File Container Video Codec Resolution Frame rate Bit rate Audio Codec Extension (fps) (Mbps) *.avi DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080 6~30 *.mkv LPCM *.asf ADMPCM MPEG4 SP / ASP *.wmv (IMA, MS) *.mp4 *.mov HE-AAC H.264 BP / MP / HP *.3gp...
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Page 94: Troubleshooting Guide
Chapter 12 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center Before calling Samsung Customer Service Testing the Product Center, test your product as follows. If the problem persists, contact Samsung Check if your product is operating normally by using the product test function. -
Page 95: Check The Followings
Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product. - Page 96 Fit, change the setting to 16:9. Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Center to resolve the issue.
- Page 97 Screen issue The display looks unstable and then freezes. The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution. The screen cannot be displayed in full screen.
- Page 98 Sound issue There is static coming from the speakers. Check the cable connection. Make sure a video cable is not connected to an audio input port. Check the signal strength after connecting a cable. Low signal level can cause corrupted sound. There is audible sound when the volume is muted.
- Page 99 Other issue The product smells like plastic. The plastic smell is normal and disappears over time. The monitor appears tilted. Remove and then attach the stand again to the product. Audio or video cuts out intermittently. Check the cable connection and connect it again if required. Using a very hard or thick cable may corrupt audio and video files.
- Page 100 Other issue The IR sensor is not functioning. Make sure the sensor light turns on when a button is pressed on the remote control. • If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.
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Page 101: Q & A
Q & A Question Answer How can I change the frequency? Set the frequency on your graphics card. • Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings → Advanced → Monitor and adjust the frequency in Monitor Settings. •... - Page 102 Question Answer • Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display How do I set powersaving mode? → Screen Saver Settings or BIOS SETUP on the PC. • Windows ME/2000: Set power-saving mode in Control Panel → Display → Screen Saver Settings or BIOS SETUP on the PC.
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Page 103: Specifications
Monitor installation takes place automatically. However, you can customize the installation settings if desired. ― This device is a Class A digital apparatus. (USA only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799... -
Page 104: Powersaver
PowerSaver The power-saving function of this product reduces power consumption by switching off the screen and changing the color of the power LED if the product is not used for a specified period of time. The power is not turned off in power-saving mode. To switch the screen back on, press any key on the keyboard or move the mouse. Power- savign mode only functions when the product is connected to a PC with a power-saving function. -
Page 105: Preset Timing Modes
Preset Timing Modes ― This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product. ―... - Page 106 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 800 x 600 35.156 56.250 36.000 VESA, 800 x 600 37.879 60.317 40.000 VESA, 800 x 600 48.077 72.188 50.000 VESA, 800 x 600 46.875 75.000 49.500 - Horizontal Frequency The time required to scan a single line...
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Page 107: Appendix
― When the service is requested, in spite of in warranty, we may charge you for a visit from a service • Use of supplies or separatly sold product unspecified by Samsung. technician in the following cases. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. Not a product defect •... -
Page 108: License
In the case of using open source software, Open Source Licences are available on the product menu. Open Source Licence Notice is written only English. For information on the Open Source Licence Notice, contact the Samsung Customer Center or send email to oss.request@samsung.com. -
Page 109: Terminology
Terminology 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Component ports (green, blue and DVD (Digital Versatile Disc)____ DVD 1080p____ Each of the scanning Mode____ Non-interlace mode displays a single image many times red)____ The component ports, which refers to a CD-sized mass storage disk rates above refers to the number of...