Samsung The Wall Device Manager; Start Smart Hub Connection Test; Reset Smart Hub; Remote Management - Samsung SBB-MBOX User Manual

Samsung The Wall Device Manager

Scans and cleans the Samsung The Wall's CPU, RAM, and storage space.

Start Smart Hub Connection Test

Use this to check the Smart Hub connection if you have a problem with using the network
connection and product services.

Reset Smart Hub

Use this to reset all saved data and installed applications such as the Samsung account
information, linked service account information, installed applications, and agreements.

Remote Management

→ Settings → More → Support
× ¿ ¿
This service allows Samsung Customer Service Center agent to provide remote diagnostics on
your product.
Enable or disable the option by pressing the select button on the menu.
You must accept the service agreement and privacy agreement to use this service and allow
our engineer to remotely inspect your product and apply fixes and updates as necessary.
Accept the service agreement and privacy agreement first, and then provide our service agent
with the PIN in the following pop-up message.
• Off ( ) / On ( )
" Press the button for more than 5 seconds to enter
" Internet connection is required.
→ Remote Management
Remote Management mode.

About Samsung The Wall

→ Settings → More → Support
× ¿ ¿
View contact information and Samsung The Wall Specfications that you may need in order to
receive service support from the Samsung Call Center or Samsung website.
" Go to About Samsung The Wall and find the product
Terms & Policy
→ Settings → More → Support
× ¿ ¿
View and set the privacy policy for Smart Hub and various other services.
" Make sure that the product is connected to the network.
→ About Samsung The Wall
Model Code and Software
→ Terms & Policy
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