Crestron AudioReQuest Interface Manual
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Crestron AudioReQuest Interface Manual

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AudioReQuest Crestron™ Interface Guide
Version 7.0.0
Control of 1 or more AudioReQuest™ devices from a Crestron control
system through RS232 or Ethernet
ReQuest Incorporated
100 Saratoga Village Blvd. #44
Ballston Spa, NY
Direct Line:518.899.1254 Support:800.236.2812 Facsimile:518.899.1251

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Summary of Contents for Crestron AudioReQuest

  • Page 1 AudioReQuest Crestron™ Interface Guide Version 7.0.0 Control of 1 or more AudioReQuest™ devices from a Crestron control system through RS232 or Ethernet ReQuest Incorporated 100 Saratoga Village Blvd. #44 Ballston Spa, NY Direct Line:518.899.1254 Support:800.236.2812 Facsimile:518.899.1251...

  • Page 2: Table Of Contents

    A)Can’t establish 1-way serial communication:............18 B)I have one-way control but I can’t get any feedback:..........18 C)Getting garbage text or lines not refreshing on Crestron Touch panels:....19 D)The text is being drawn slowly on the touch screens:..........19 E)When I go into the ARQ pages on my touch panel nothing happens:.......19 Appendix B: Using Hyper Terminal:................20...
  • Page 3 Revision History Revision Number Changes 4.0.2 Updated for 1.7.11, updated graphics 4.0.3 Updated for 1.7.5 (genre commands) 4.1.0 Updated for 1.8.1 4.1.5 Updated version number to match program version number. No changes to document 4.5.0 Complete redesign Added new 1.9.0 commands 4.5.1 Added POWER-ON and POWER-OFF to Basic Module 4.5.5...

  • Page 4: Crestron Install Checklist

    COM port, uncomment the TCP/IP client, and configure it with your AudioReQuest’s IP address. If integrating the AudioReQuest into an existing Crestron program, copy the logic from the demo program to your program. Be sure to copy Digital, Analog, and Serial joins for the touch screens.

  • Page 5: Audiorequest Crestron™ Interface Guide

    (GND) COM Settings The rear serial port is used for integrating the AudioReQuest with a control system. Connection to the rear serial port requires a FemaleFemale NULL MODEM serial cable. The front serial port(if equipped) is used ONLY for configuring certain settings on the AudioReQuest, such as the IP Address. You CANNOT use the front serial port to control the ARQ.

  • Page 6: Table Of Contents

    What To Do First: Do Not Unzip The Demo Program You Download!!! Download ARQConnect_Crestron_Demo_v7_0_0.zip from www.request.com. Open SIMPL Windows. Select Import Archived Program from the File pull-down menu Click Browse and find the zipped file you downloaded in step 1 above. Click Start to import the file.

  • Page 7: Design Changes And New Features

    Design Changes and New Features In an effort to simplify integration between Crestron and AudioReQuest, ReQuest has made a number of changes to the demo program, the ARQConnect module, and the demo touch screens. This section describes the changes that have been made.

  • Page 8: Ethernet Control

    Cover Art on Supported Panels With the addition of Dynamic Graphics on newer Crestron panels, you can now get cover art images on your touch panel without the need for a video input. The module contains a number of serial outputs you can use (see Module Outputs on page 15 for details on the different outputs).

  • Page 9: Customizing The Program

    Specific Logic folders. The demo program has five 2-way panels already in it. If you wish to add more panels, you can use the templates to make it easier. NOTE: You may find it easier to delete all but one AudioReQuest Zone subsystem, add the new panel logic, then add back in the ARQ Zone logic folders.
  • Page 10 The next step is to create the Panel Logic folder for the new panel. 9. Select the S-1.4.10 : {Panel_TEMP} subsystem and press Ctrl-C on your keyboard. 10. Select the S-1.4 : Panel Logic subsystem and press Ctrl-V. 11. Uncomment the newly copied subsystem. 12.

  • Page 11: Adding Audiorequests

    Open S-1.4.1.1 : Interlock into Detail View Select the last line on the input side and press Alt-‘plus’ once for each AudioReQuest Zone you have added to the system (4 times for one F4, 2 times for one F2, etc) Select the last line with a signal name on it and press Ctrl-C Select the first empty line and press Ctrl-V.
  • Page 12 Select the next open join and press Ctrl-V. Adjust the ARQ_XX and ZONE_XX numbers appropriately as in step 15 above. Repeat steps 20-22 for every AudioReQuest Zone you have added above Repeat steps 19-23 for every panel in the system...

  • Page 13: Serial Control

    Switch to Configure View and add a TCP/IP client to your list of Ethernet Units (Figure 10). Edit the TCP/IP client, entering the IP Address of your AudioReQuest (Figure 11). Switch back to Program View. Copy the signals from the existing TCP/IP client to the newly added TCP/IP client.

  • Page 14: Complete List Of Module Inputs And Outputs

    Complete List of Module Inputs and Outputs The FW column indicates the minimum firmware on the AudioReQuest that supports that command If N/A appears in the FW column, then there are no restrictions Brackets ( [ ] ) around a signal name indicates that command is optional and does not need to be driven to compile the program without errors.
  • Page 15 [CONTINUOUS-TOGGLE] Toggles Continuous ON/OFF (Continues playback to the next alphabetical list when the current list is finished) [REPEAT-CONT-OFF-TOGGLE] Cycles between Repeat, Continuous, or neither [RANDOM-TOGGLE] Toggles Random mode ON/OFF (plays a completely random song off the entire system) [DISCRETE-CONTINUOUS-ON] Turns ON Continuous Mode [DISCRETE-CONTINUOUS-OFF] Turns OFF Continuous Mode [DISCRETE-SHUFFLE-ON]...
  • Page 16 [GOTO-CURRENT-ALBUM] 1.9.0 Browses to the currently playing song's Album [BROWSE-PRESS-LINE-1] Moves to Line 1 on the Browse page. Issues Enter command if cursor is on this line OR if LINE- PRESS-MODE module parameter is set to single [BROWSE-PRESS-LINE-2] Same as above for line 2 [BROWSE-PRESS-LINE-3] Same as above for line 3 [BROWSE-PRESS-LINE-4]...

  • Page 17: Arqconnect Module - Outputs

    [PAGE-STATE-ID] Analog value for the server's current page. This is used by the Touchpanel Controller module if you wish to have the Crestron panel follow the state of the server [BROWSE-LEVEL] This should be connected to the Touchpanel Controller and is used to determine when to show the Browse Options page rather than the standard Browse page.

  • Page 18: Arqconnect Module - Parameters

    The IP address of the AudioReQuest (used for retrieving cover art images) [WEB-PORT] The Web Port of the AudioReQuest (used for retrieving cover art images). Default is 80d [ENABLE-BROWSE-LINE-ART] Set this value to 1 to enable browse line art, 0 to disable.

  • Page 19: Touchpanel Controller Module - Inputs

    Touchpanel Controller Module – Inputs SIGNAL NAME D/A/S DESCRIPTION [BROWSE-PRESS-MORE-LINE-1] Displays the Browse Popup (no command sent to ARQ) [BROWSE-PRESS-MORE-LINE-2] Displays the Browse Popup (no command sent to ARQ) [BROWSE-PRESS-MORE-LINE-3] Displays the Browse Popup (no command sent to ARQ) [BROWSE-PRESS-MORE-LINE-4] Displays the Browse Popup (no command sent to ARQ) [BROWSE-PRESS-MORE-LINE-5] Displays the Browse Popup (no command sent to ARQ)

  • Page 20: Keyboard Handler Module - Inputs

    Keyboard Handler Module – Inputs SIGNAL NAME D/A/S DESCRIPTION [SHOW_KEYBOARD] Show the keyboard (LOWERCASE or UPPERCASE output goes high) [HIDE_KEYBOARD_CANCEL] Hide the keyboard when Cancel pressed (LOWERCASE and UPPERCASE output goes low) [HIDE_KEYBOARD_ENTER] Hide the keyboard when Enter/Save pressed (LOWERCASE and UPPERCASE output goes low) [TOGGLE_KEYBOARD] If keyboard is showing, hide it.

  • Page 21: Keyboard Handler Module - Outputs

    Keyboard Handler Module – Outputs SIGNAL NAME D/A/S DESCRIPTION [LOWERCASE_FB] Goes high when keyboard is in Lowercase mode [UPPERCASE_FB] Goes high when keyboard is in Uppercase mode [SHIFT_FB] Goes high when SHIFT is enabled [CAPS_LOCK_FB] Goes high when CAPS LOCK is enabled [STRING_FB] Contains the full string created using the keyboard [CHARACTER_PASSTHROUGH]...

  • Page 22: Appendix A: Troubleshooting

    COMMUNICATIONS input to the module. This will send the data feedback request to the ARQ. AudioReQuest will not send any data until it is requested. Make sure that this is being sent by verifying in Test Manager. The most commonly used data request (used in all demo Crestron programs) is Delimited GUI.

  • Page 23: C)Getting Garbage Text Or Lines Not Refreshing On Crestron Touch Panels

    **NOTE: This will not work with more than one AudioReQuest since the join numbers are used for both units. The only fix in this case is to use different joins for each AudioReQuest and duplicate the pages on the touchpanel.

  • Page 24: Appendix B: Using Hyper Terminal

    Appendix B: Using Hyper Terminal: 1. Run HyperTerminal from the start menu (Figure B1) (StartProgramsAccessoriesCommunicationsHyperTerminal) Figure B1 - Start Menu 2. This will open the New Connection dialog box (Figure B2). Enter a name for the connection and click OK. The name is arbitrary. Figure B2 - New Connection Name Phone (518) 899-1254 •...
  • Page 25 3. This will open the Connect To dialog box. Be sure to select your correct COM port under Connect using: (Figure B3). Figure B3 - Connect To... 4. This will open the COMx Properties dialog box. Be sure to set the settings as shown in Figure B4 below (9600-8-N-1-No Flow) for any Single Zone box.
  • Page 26 Once you type the 3 character, you should see information come back from the AudioReQuest (Figure B5). Some words will be recognizable, but some will be garbage. The main thing is that you got something back. That means that the cable and AudioReQuest are working fine.

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