Do you have a question about the Omnicare and is the answer not in the manual?
Questions and answers
Gareth
March 5, 2025
Ok, thank you. How do I adjust the riser rail? There are no screws.
3 comments:
Mr. Anderson
March 5, 2025
The Triton Omnicare shower includes a 680mm riser rail kit with adjustable fixing centres, allowing you to adjust the rail to suit your comfort and requirements. This design ensures flexibility in positioning the showerhead for ease of use.
This answer is automatically generated
Gareth
March 5, 2025
@Mr. Anderson
Gareth.
March 5, 2025
How do I access the adjustable fixing centre. I have taken the cover off and there are no screws to undo. The riser rail is solid, how do I loosen it to raise it so that I can position the soap dish? Thank you for your help.
Gareth
March 6, 2025
How do I move the riser rail up & down?
1 comments:
Mr. Anderson
March 6, 2025
The Triton Omnicare riser rail is adjustable in height, making it easier to shower while seated or standing. The shower head holder is height adjustable, and the grab riser rail is designed to support a load of up to 150kg. To adjust the riser rail, use the single-hand operated handset holder with the easy push system to move the shower head to the desired height.
This answer is automatically generated
Gareth.
March 6, 2025
How do I access the adjustable fixing centre to raise the rail upwards.
1 comments:
Mr. Anderson
May 14, 2025
To access the adjustable fixing centre on the Triton Omnicare and raise the rail upwards, you need to loosen the machine screws slightly so the rail is not fully tightened. This allows adjustment. Once positioned correctly, tighten both screws securely.
This answer is automatically generated
Gareth
March 5, 2025
How do I adjust the riser rail so that I can put a soap holder dish on it. The installer told me there was no soap/gel holder with the one i bought.
1 comments:
Mr. Anderson
March 5, 2025
The Triton Omnicare riser rail comes with a height-adjustable shower head holder. To install a soap holder dish, you would need to adjust the riser rail by loosening the holder mechanism, positioning the soap dish at the desired height, and then securing it in place. The rail’s design allows for easy adjustments to accommodate accessories like a soap holder dish.
This answer is automatically generated
Hilary
January 16, 2025
Hi, I have a Triton Omnicare shower and didn’t install it for a while. When I came to install it I have found that I don’t have the corner pieces or the 2 screws to fix the cover. Is it possible to get replacements for these please?
1 comments:
Mr. Anderson
February 3, 2025
YES. Replacement parts such as corner pieces (referred to as pipe entry trims) and screws for the Triton Omnicare shower are available. For example, the top pipe entry trim (Ref. 1, product code 7054869) and bottom pipe entry trim (Ref. 2, product code 7054870) can be purchased. These trims are priced at £12.75 each.
Page 1
NOTE DOWN THE PRODUCT CODE BELOW IMPORTANT SAFETY ADVICE (FROM THE FRONT OR TOP OF THE BOX) Failure to use genuine Triton parts may cause injury and invalidate your guarantee. The shower unit MUST BE switched off at the isolating switch when not in use. This is a safety procedure recommended for all electrical appliances.
PLEASE READ THIS IMPORTANT SAFETY INFORMATION Products manufactured by Triton are safe and without risk, provided they are installed, used and maintained in good working order in accordance with our instructions and recommendations. WARNING : DO NOT operate the shower if there is a possibility of frozen water within the heater or pipes feeding the shower.
Page 3
IMPORTANT GUIDANCE NOTES PLEASE READ BEFORE PROCEEDING GENERAL 2.3 Do NOT solder fittings near the shower unit as Isolate the electrical and water supplies before heat can travel along pipework and damage removing the cover. components. Read all of these instructions and retain them 2.4 DO NOT fit any form of outlet flow control as for later use.
Important: To comply with BEAB care mark requirements the unit must not be able to run hotter than 41°C (this is used in healthcare or special needs environments). The Omnicare thermostatic unit is factory set at 47°C, see Adjusting the Maximum Temperature section on how to adjust the MAXIMUM temperature to 41°C.
Please see back of book for contact information. WEEE Directive – Policy Statement As a producer and a supplier of electric showers, Triton Showers is committed to the protection of the environment via our own environmental policy and the compliance with the WEEE directive.
CONTENTS Page Important Safety Information ............Introduction Advice to Users ................ Product Fiche ................Omnicare Models ............WEEE Policy Statement............. Specifications.................. Main Components ................. Dimensions, Water and Cable Entry Points ........Electrical .................. Plumbing ................Installation Requirements Plumbing ................Siting of the shower ..............
SPECIFICATION ELECTRICAL Nominal Power Rating at 230V 7.8kW 8.7kW Nominal Power Rating at 240V 8.5kW 9.5kW 8.5kW - 40Amps Supply Fuse/Miniature Circuit Breaker (MCB) 9.5kW - 45Amps Residual Current Device (RCD) 30mA Isolation Switch 45Amp Double Pole Isolating Switch, with 3mm Minimum Contact Gap Supply Cable Maximum is 16mm, refer to ‘Electrical...
MAIN COMPONENTS Inside the unit Inside the Cover 9. Can and element assembly 14. Water inlet 1. Top cable and pipe entry 10. Thermostatic valve & 15. Pressure relief device (PRD) 2. Top left cable entry maximum temperature selector 16. Shower outlet 3.
INSTALLATION REQUIREMENTS PLUMBING REQUIREMENTS Refer to IMPORTANT SAFETY INFORMATION and SPECIFICATION sections before undertaking installation. Note: If the recommended dynamic pressure and flow is not available, there will be a noticeable reduction in flow from the showerhead. If it is intended to operate the shower at pressures above the maximum or below the minimum stated, contact Customer Experience for advice.
INSTALLATION REQUIREMENTS WARNING Fig.1 Diagrammatic view (not to scale) The shower MUST NOT be positioned where For illustration purposes only. Kits may vary. it will be subjected to freezing conditions. Mains cold water supply Shower unit (either top, bottom can be mounted or rear entry) either side of riser rail...
Contact a professional electrician / local electricity company for advisement. 8. For close circuit protection DO NOT use a rewireable fuse. Instead use a suitably rated Miniature Circuit Breaker (MCB) or cartridge fuse. Triton recommend the following circuit protection: 8.5KW - 40Amp 9.5kW - 45Amp...
Page 13
INSTALLATION REQUIREMENTS 10. A 45 amp double pole isolating switch with a minimum contact gap of 3mm in both poles must be incorporated in the circuit. It must have a mechanical indicator showing when the switch is in the OFF position, and the wiring must be connected to the switch without the use of a plug or socket outlet.
INSTALLATION POSITIONING THE SHOWER For ease of servicing, the shower unit must always be mounted on the surface of tiled walls. Never tile up to the unit. Position the unit where it will not be in direct contact with water from the showerhead. Mount the unit vertically.
INSTALLATION Step Step - Temporarily connect the shower unit to plumbing pipework. - Using the backplate as a template, making sure it is level, mark the fixing holes. Use all 3 screw holes to secure the unit. - Remove the unit from the wall. - Drill the fixing holes.
INSTALLATION Step Step Earth cable (Green/Yellow) to Neutral cable (Blue or Black) to - Route the electrical supply cable into the Live cable (Brown or Red) to shower unit. Note: The supply cable must be secured either Terminal block by routing through conduit, trunking or by embedding in the wall, in accordance with IEE regulations.
(If no drain pump is being connected to the shower then this step can be ignored) The Omnicare has been designed to operate with the most popular drain pumps found on the market, please take the time to fully understand the type of drain pump being fitted and the connection required to the shower.
Page 18
INSTALLATION Configuration 2 for Digital Drain Pumps* When the shower unit is turned on, a digital signal is sent to the drain pump electronics telling the pump to start and the pump speed required. When the shower unit is turned off, the digital signal stops. This tells the drain pump electronics to stop;...
INSTALLATION Step Step SHOWER SETTINGS SETUP The Omnicare shower unit has some functionality settings that can be customised to individual user’s preference. A DIP switch mounted on the power PCB allows these settings to be adjusted. Factory Setting Audible Feedback This function provides an audible notification to specific shower operations and warnings.
INSTALLATION COMMISSIONING THE SHOWER Step Step Step Step Attach the appropriate end of the shower Temporarily fit the cover to the shower. hose to the shower outlet, using the unit. DO NOT connect the wire from supplied hose washer seal. DO NOT the cover to shower unit PCB, minor overtighten.
INSTALLATION Step Step ADJUSTING THE MAXIMUM TEMPERATURE TO 41°C OR 43°C (If not adjusting the maximum temperature then this step can be ignored) The shower unit is supplied factory set to give a maximum temperature of 47°C. However, the temperature selector mechanism can be adjusted to restrict the maximum temperature to either 41°C or 43°C.
Page 22
INSTALLATION 14-4 14-5 Slide the position selector to position B Remove the locking screw from and replace the locking screw. position A. 14-6 Replace the knob adaptor so it’s in the orientation above. Refit the screw securing the knob adaptor.
INSTALLATION Step Step BEAB CARE* MAXIMUM TEMPERATURE (If not adjusting to BEAB Care then this step can be ignored) IMPORTANT: This process should only be performed by a qualified engineer *BEAB care mark specification states a MAXIMUM of 41°C outlet temperature. If the shower is adjusted above the maximum 41°C the product falls outside the BEAB care mark specification.
INSTALLATION Step Step Step Step 17-1 If bottom entry has been chosen, fit the appropriate cut-out in the top of the cover. Step Step 17-2 Connect the 6-way cable from the cover to the socket on the power PCB cable. If top entry has been chosen, fit the Note: The cable connector can be fitted appropriate cut-out in the bottom of...
OPERATING INSTRUCTIONS Switch ON the electricity supply at the isolating switch. Check that the power on indicator in the centre of the start/stop button is illuminated with a green light. Start the shower by pressing the Start/Stop button After a few seconds the water will start to flow from the showerhead.
Page 26
OPERATING INSTRUCTIONS Power On Indicator The power on indicator will Shutdown illuminate with a green light when there is an electricity indicator supply to the shower. Low flow indicator Low Flow Indicator If a low flow condition Temperature occurs during showering, control the shower unit will turn off the water flow immediately...
Page 27
OPERATING INSTRUCTIONS Phased Shutdown In use, every time the Start/Stop button is pressed, power is switched off to the elements. Water will continue to flow for a few seconds, purging any remaining hot water. This makes sure the next immediate user will not receive a slug of hot water if standing under the showerhead when starting the shower.
MAINTENANCE Instructions for installers and service engineers only INSTRUCTIONS FOR INSTALLERS AND SERVICE ENGINEERS ONLY Instructions for installers and service engineers only Cleaning the Filter It is recommended that the filter is periodically cleaned in order to maintain the performance of the shower.
MAINTENANCE - BEAB CARE Important: These tests should only be performed by a qualified engineer. Commissioning and In-Service Tests Commissioning D.1.1 Purpose Since the installed supply conditions are likely to be different from those applied in production it is appropriate, at commissioning, to carry out some simple checks and tests on each instantaneous water heater to provide a performance reference point for future in-service tests.
Page 30
MAINTENANCE - BEAB CARE D.2.2 Procedure D.2.3 Using the measuring equipment recorded in D.1.4 or equipment to the same specification and with the appliance turned off check that: The water supply temperature is within the range 5 to 20°C; The terminal voltage at the appliance is within the range 230 ± 10% D.2.4 If the set maximum outlet water temperature has changed significantly from the previous test results (e.g.
Page 31
MAINTENANCE - BEAB CARE D.3.1.1 6 to 8 weeks after commissioning, conduct the tests detailed in D.2.2 to D.2.6. D.3.1.2 12 to 15 weeks after commissioning, conduct the tests given in D.2.2 to D.2.6. D.3.1.3 Depending on the results of D.3.1.1 and D.3.1.2 several possibilities exist: If no significant changes (e.g.
FAULT FINDING/TROUBLESHOOTING FAULT FINDING Important: Switch off the electricity at the mains supply and remove the circuit fuse before attempting any fault finding inside the unit. Problem Cause Action 1 Shower inoperable, no 1.1 Interrupted power 1.1.1 Blown fuse or circuit breaker. Check supply water flow.
Page 33
FAULT FINDING/TROUBLESHOOTING Problem Cause Action 5 Pressure relief device 5.1 Blocked showerhead. 5.1.1 Clean sprayplate and then fit a new PRD. has operated (water ejected from PRD 5.2 Twisted/blocked 5.2.1 Check for free passage through hose. Replace tube). flexible shower hose. hose if necessary and then fit new PRD.
In the unlikely event of unit failure other than detailed in the fault finding page, please contact Customer Experience for advice. SPARES To purchase a genuine Triton spare part for your product, please visit www.tritonshowers.co.uk/spares for product codes and prices.
Page 35
Extra Large Print Audio CD Alternative format User Instructions are available for the this shower and the Remote start/stop button accessory. Should you require a copy of the alternative User Instructions please contact Triton Customer Experience on 024 7637 2222...
Need help?
Do you have a question about the Omnicare and is the answer not in the manual?
Questions and answers
Ok, thank you. How do I adjust the riser rail? There are no screws.
The Triton Omnicare shower includes a 680mm riser rail kit with adjustable fixing centres, allowing you to adjust the rail to suit your comfort and requirements. This design ensures flexibility in positioning the showerhead for ease of use.
This answer is automatically generated
@Mr. Anderson
How do I access the adjustable fixing centre. I have taken the cover off and there are no screws to undo. The riser rail is solid, how do I loosen it to raise it so that I can position the soap dish? Thank you for your help.
How do I move the riser rail up & down?
The Triton Omnicare riser rail is adjustable in height, making it easier to shower while seated or standing. The shower head holder is height adjustable, and the grab riser rail is designed to support a load of up to 150kg. To adjust the riser rail, use the single-hand operated handset holder with the easy push system to move the shower head to the desired height.
This answer is automatically generated
How do I access the adjustable fixing centre to raise the rail upwards.
To access the adjustable fixing centre on the Triton Omnicare and raise the rail upwards, you need to loosen the machine screws slightly so the rail is not fully tightened. This allows adjustment. Once positioned correctly, tighten both screws securely.
This answer is automatically generated
How do I adjust the riser rail so that I can put a soap holder dish on it. The installer told me there was no soap/gel holder with the one i bought.
The Triton Omnicare riser rail comes with a height-adjustable shower head holder. To install a soap holder dish, you would need to adjust the riser rail by loosening the holder mechanism, positioning the soap dish at the desired height, and then securing it in place. The rail’s design allows for easy adjustments to accommodate accessories like a soap holder dish.
This answer is automatically generated
Hi, I have a Triton Omnicare shower and didn’t install it for a while. When I came to install it I have found that I don’t have the corner pieces or the 2 screws to fix the cover. Is it possible to get replacements for these please?
YES. Replacement parts such as corner pieces (referred to as pipe entry trims) and screws for the Triton Omnicare shower are available. For example, the top pipe entry trim (Ref. 1, product code 7054869) and bottom pipe entry trim (Ref. 2, product code 7054870) can be purchased. These trims are priced at £12.75 each.
This answer is automatically generated