Do you have a question about the ENVI and is the answer not in the manual?
Questions and answers
Ken Green
January 23, 2025
No instructions in the module box. Have the accessories book.
1 comments:
Mr. Anderson
May 14, 2025
Instructions for the Triton ENVi module include:
1. If the unit malfunctions: - Have the ENVi shower system checked. - Contact the Triton Customer Experience team.
2. If water does not stop flowing unless switched off at the isolating switch: - This indicates a unit malfunction. - Have the ENVi system checked.
3. If the shower temperature varies from normal to cold during use: - TH002 Error (Over Temperature): The system detected high water temperature and cut power to the heating elements. Wait for the water to cool and reset the sensors. - LF001 Error (Low Flow): Insufficient water flow. Check: - Water flow returns to normal. - Shower head is not blocked. - Shower hose is not restricted. - Water supply to the Tri-HUB is working. - Inlet filter is not blocked. - General unit malfunction: Contact the Triton Customer Experience team.
Page 1
This is a safety procedure recommended for all electrical appliances. The shower head and hose supplied with this product are safety critical parts of your shower. Failure to use genuine Triton parts may cause injury and invalidate your guarantee.
IMPORTANT SAFETY INFORMATION Products manufactured by Triton are safe and without risk, provided they are installed, used and maintained in good working order in accordance with our instructions and recommendations. WARNING: DO NOT operate the shower if there is a possibility of frozen water within the heater or pipes feeding the shower.
Page 3
IMPORTANT SAFETY INFORMATION GENERAL ▪ Isolate the electrical and water supplies before removing the cover. ▪ Read all of these instructions and retain them for later use. ▪ DO NOT take risks with plumbing or electrical equipment. ▪ Isolate electrical and water supplies before proceeding with the installation. ▪...
INTRODUCTION Please read this book thoroughly and familiarise yourself with all instructions before commencing installation. Please keep it for future reference. The shower installation MUST be carried out by a suitably qualified person, in the sequence of this fitting instruction. ADVICE TO USERS IMPORTANT: When first installed the Tri-HUB will be empty of water.
BS EN 60335-2-35 WEEE Directive – Policy Statement As a producer and a supplier of electric showers, Triton Showers is committed to the protection of the environment via our own environmental policy and the compliance with the WEEE directive. Triton Showers is fully registered with the Environment Agency under the following schemes:...
8. Important: Before completing the connection of the water supply to the inlet of the shower, flush out the pipework to remove all swarf and system debris. 9. Important: The Tri-HUB must be mounted on a even vertical surface otherwise the Tri- HUB’s inbuilt sensors will not allow for the ENVi shower to operate. ®...
INSTALLATION REQUIREMENTS WARNING Fig.1 Diagrammatic view. The Tri-HUB MUST NOT be positioned Tri-HUB must be connected to a where it will be subjected to freezing single outlet kit recommended by the conditions. manufacturer. 10m controller data cable 230-240V ac electricity supply Mains cold (via double pole switch) Heated...
Contact a professional electrician/local electricity company for advisement. 8. For close circuit protection DO NOT use a rewireable fuse. Instead use a suitably rated Miniature Circuit Breaker (MCB) or cartridge fuse. Triton recommend the following circuit protection: 9.0KW variant - 40Amp 10.5kW variant - 45Amp 9.
INSTALLATION REQUIREMENTS 10. A 45 amp double pole isolating switch with a minimum contact gap of 3mm in both poles must be incorporated in the circuit. It must have a mechanical indicator showing when the switch is in the OFF position, and the wiring must be connected to the switch without the use of a plug or socket outlet.
Ensure the Tri-HUB is installed in a position that will minimise the length of pipe runs to the shower head/accessory fittings. Triton recommend that the length of pipe should NOT exceed 3 metres, as the length of pipework will influence any losses in water temperature and response time when showering temperature settings on the ENVi Controller are changed.
TRI-HUB INSTALLATION Step Step After choosing the appropriate location for the Tri-HUB, remove the front cover by loosening the 4 fixing screws. Fixing Screws NOTE: These screws are captive and cannot be completely removed from the cover. Step Step Position the Tri-HUB on the wall and using the backplate enclosure as a template, mark the fixing positions holes.
TRI-HUB INSTALLATION Step Step Electricty Supply Cable Neutral Cable Route the electricity supply cable in to Entry Grommet (Blue or Black) to the Tri-HUB through the cable entry grommet. Insert the conductors into the appropriate position on the terminal block. NOTE: The Earth conductor must be sleeved.
® distance between the Tri-HUB and Controller MUST be within this distance (including any allowance for the routing of the cable). IMPORTANT: The ENVi Controller has been designed to allow for installation within a ® bathroom environment. However, consideration should be given to the location, as water splashing onto the controller glass could trigger false activation during use.
Push the excess data cable/data cable connector through the hole within the fixing bracket and back into the wall cavity. Align the fixing lugs on the back of the ENVi Controller ® with the fixing lugs on the fixing bracket, then offer the Controller up to the fixing bracket.
Controller and Tri-HUB as described in the installation sections ® of this book. When the Start/Stop icon is illuminated, touch it to wake the shower. The TRITON logo will appear briefly, this will then be replaced with the instructions to start the commissioning process.
Page 19
Default Showering Temperature screen (Step 3). The system will now prime with water and undertake an important routine to prepare the Tri-HUB for use. The display on the ENVi controller will change to show the progress, it ®...
Page 20
Step Step Now Commissioning is complete, reattach any shower head and/or fixed head to the system using the hose washers supplied; DO NOT overtighten. Start the ENVi shower ® system and check the shower head/fixed head connection for water leakage.
MAINTENANCE Instructions for Installers and Service Engineers Only Inlet Filter Maintenace It is recommended that the filter is periodically cleaned to maintain the performance of the Tri-HUB. Isolate the electricity and water supplies before commencing. Remove the front cover from Tri-HUB by untightening the screws in the 4 corners. The inlet filter is located on the bottom LH side of the Tri-HUB and can be removed by either a flat bladed screw driver or adjutstable spanner;...
Installing the ENVi Tri-HUB where it is possible to be subjected to freezing conditions could ® cause critical damage. The ENVi Shower System periodically reads the ambient temperature ® of the air within the Tri-HUB and will display a two-stage warning if it has been subjected to cold conditions.
Page 23
If the product passes the Freezing Precaution procedure, the lockout will be removed and the ENVi shower system can be used as normal. If the product fails the Freezing ® Precaution procedure, please contact the Triton Customer Experience team for further assistance: 024 7637 2222...
MAINTENANCE Thermal Purge ENVi shower system has a built-in procedure to thermally cleanse the Tri-HUB and ® associated pipework in the shower system, which can be initiated if the system has not been used for an extended period of time and may have been subjected to stagnant water. This cleansing is achieved by running the shower at 55°C for an extended period of time.
The ENVi shower system automatically checks the operation ® of the Tri-HUB. In the event that a fault is detected, an error message will be displayed on the ENVi controller when ® attempting to start a showering session. All error messages contain an error code and a QR code.
NTC resets. 1.4 RE003 (NTC) Error 1.4.1 The Tri-HUB PCB has an NTC safety device which message. ® has operated 3 times. Have the ENVi shower system checked. Contact Triton Customer Experience team. 1.5 CE001 Error message 1.5.1 Check the data cable for damage and check...
Page 27
5.3 Unit malfunction. 5.3.1 Have the ENVi shower system checked. Contact ® Triton Customer Experience team. To purchase a genuine Triton spare part for your product, please visit www.tritonshowers.co.uk/spares for product codes and prices. Alternatively please call our Customer Experience team on 024 7637 2222 to order direct.
Need help?
Do you have a question about the ENVI and is the answer not in the manual?
Questions and answers
No instructions in the module box. Have the accessories book.
Instructions for the Triton ENVi module include:
1. If the unit malfunctions:
- Have the ENVi shower system checked.
- Contact the Triton Customer Experience team.
2. If water does not stop flowing unless switched off at the isolating switch:
- This indicates a unit malfunction.
- Have the ENVi system checked.
3. If the shower temperature varies from normal to cold during use:
- TH002 Error (Over Temperature): The system detected high water temperature and cut power to the heating elements. Wait for the water to cool and reset the sensors.
- LF001 Error (Low Flow): Insufficient water flow. Check:
- Water flow returns to normal.
- Shower head is not blocked.
- Shower hose is not restricted.
- Water supply to the Tri-HUB is working.
- Inlet filter is not blocked.
- General unit malfunction: Contact the Triton Customer Experience team.
This answer is automatically generated