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GENERIC SERVICE
VANGUARD
®
VL-3500 20MM SERIES
DISPLAY MANUAL
6 June 2018
DD3934467
Rev 00
201 Daktronics Drive
Brookings, SD 57006-5128
www.daktronics.com/support
800.325.8766

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Summary of Contents for Daktronics VANGUARD VL-3500 Series

  • Page 1 GENERIC SERVICE VANGUARD ® VL-3500 20MM SERIES DISPLAY MANUAL 6 June 2018 DD3934467 Rev 00 201 Daktronics Drive Brookings, SD 57006-5128 www.daktronics.com/support 800.325.8766...
  • Page 2 Daktronics trademarks are property of Daktronics, Inc. All other trademarks are property of their respective companies.
  • Page 3: Table Of Contents

    Power Routing in the Display ....8 Fiber/Ethernet Media Converter ..24 Signal Termination from Computer to Exchange and Repair Programs ..25 Display ............9 Ethernet............9 Daktronics Exchange and Repair & Return Programs ........25 Fiber-Optic Ethernet .......9 Exchange Program ......25 Start-up Procedure ......10 Before Contacting Daktronics .....25 Start-up Checklist ........10...
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  • Page 5: Introduction

    Daktronics identifies manuals by the ED or DD number located on the cover page of each manual. For example, this manual would be referred to as DD3934467.
  • Page 6: Ethernet

    Ethernet An Ethernet network is a standard communication method that allows one computer, or a number of computers, to connect to displays. Each display is identified by a unique address. This address allows the computer to communicate directly with each display. Refer to the Signal Termination from Computer to Display (p.9) section for more detailed information.
  • Page 7: Mechanical Installation

    Daktronics engineering staff for evaluation and approval, or the warranty will be void. Daktronics is not responsible for the integrity of the mounting structure or any mounting hardware not provided by Daktronics. It is the customer’s responsibility to ensure a qualified structural engineer has approved the structure and any additional hardware.
  • Page 8: Display Lifting

    Display Mounting Securely mount each display to a suitable mounting structure provided by others. Daktronics attached clip angles to the display for mounting. Use all clip angles when mounting the display. Use appropriate hardware to support the weight of the display. Have a qualified engineer inspect the mounting structure.
  • Page 9: Power Installation

    Daktronics assumes no liability for any issues caused by line voltage fluctuations or other improper power conditions if these recommendations are not followed. Conduit Daktronics does not include conduit with the display. Separate conduit must be used to route the following: • Power •...
  • Page 10: Power Requirements

    Install this display in accordance with any applicable local and national electrical codes. This includes proper grounding and bonding of the display. Do not connect the displays to any voltage other than that listed on the Daktronics product label. Note: Conductors of circuits delivering power to a Daktronics display shall be sized...
  • Page 11: External Power Termination

    External Power Termination Terminating hot, neutral, and ground wires at the J-box: 1. Route the power cable through conduit to the rear of the display and into the power termination J-box. 2. The J-box will contain two or three wires plus a ground coming from the interior of the display.
  • Page 12: Internal Power Termination

    Internal Power Termination Terminating single-phase power to the internal power termination panel: 1. Open the display as explained in the Accessing the Internal Components (p.11) section and locate the power termination panel. 2. Route the cable through conduit to the back of the display. Use the "...
  • Page 13: Signal Termination From Computer To Display

    Signal Termination from Computer to Display Ethernet An Ethernet network system requires a Cat-5 cable. Signal travels from the Local Area Network (LAN) to the Ethernet jack (J4) on the controller. The signal cable terminates within the display at the controller. The opposite end terminates at the control computer.
  • Page 14: Start-Up Procedure

    Start-up Procedure Start-up Checklist Note: Before starting up the display, review this checklist to ensure that all parts are ready to operate correctly. • Confirm that power is correctly connected to the display. • Allow for sufficient power. • Assure a main disconnect switch is used to control power. •...
  • Page 15: Maintenance

    If making modifications to the displays, submit detailed drawings to the Daktronics Figure 7: Internal Components engineering staff for evaluation and approval or the warranty will be void. 4. VL-35X0 series displays are front accessible, meaning that access to the internal components is gained by removing the front modules of the display.
  • Page 16: Ventilation System/Fans

    The frequency of inspection will vary greatly from display to display as no two display setups are exactly the same. Therefore, Daktronics advises users and service technicians to use their Figure 9: Ventilation Airflow own discretion when establishing an inspection schedule.
  • Page 17: Fan Blades

    6" away) blown through the filter in the opposite direction from which air normally flows. Allow filters to dry before returning them to their trays. Again, Daktronics encourages users and service technicians to use their own discretion when deciding whether to clean or replace the filters.
  • Page 18: Dry Cleaning Process

    5. Rinse the display face with generous amounts of cold water under low pressure. A spot-free rinse agent can be used to reduce water spots. 6. Use soft, dry terrycloth to dry and remove any excess water. Take care not to damage LEDs by catching the cloth on them.
  • Page 19: Diagnostics And Troubleshooting

    Diagnostics and Troubleshooting Note: Disconnect power when servicing the display. Only qualified service personnel should service internal electronic components. Controller Diagnostics The controller is the brains of the display, receiving communication from the computer and then sending information to the modules. The controller is located in the lower left area of displays as shown in Figure 7.
  • Page 20: Mlc (Optional)

    Steps to take before calling Daktronics Customer Service: 1. Check the Diagnostics and Troubleshooting (p.15) section of this manual. 2. Call the service technician or Daktronics Customer Service at 800-833-3157. Note: Sitting at the control computer while talking with the service technician will allow more efficient service.
  • Page 21: Brightness Problems

    • Move or replace the first non-working module with the one on the left of the non- working section. • Move or replace the first module to the left of the non-working modules. • Check the translation table is correct. One row of modules is not working or shows a distorted message.
  • Page 22: Parts Replacement

    Parts Replacement Module Replacement If LEDs have failed, do not attempt to replace individual LEDs. Return a failed module to Daktronics for replacement and/or repair. Each module can be removed separately without moving other components of the display. 1. Turn off power to the display.
  • Page 23: Mlc Replacement (Optional)

    MLC Replacement (Optional) Tools required: " hex wrench, " nut driver, and flathead screwdriver The Multi-Line Controller (MLC) receives signal from the primary controller and distributes it to the modules. Ribbon cables run from the module connectors on the MLC to the first modules in each row via ribbon cables.
  • Page 24: Controller Replacement

    Controller Replacement Complete the following steps to replace a controller in the display: 1. Turn off power to the display. 2. Remove the module directly in front of the controller in the lower left area of the display. Refer to Figure 7 for the location.
  • Page 25: Controller Address Setting

    Controller Address Setting The rotary switches set the hardware address which the software uses to identify each particular display. Each controller in a network needs a unique address. To set the rotary address switches, rotate them until the arrow points to the desired number.
  • Page 26: Light Sensor Replacement

    6. Move the new power supply into place and tighten the screw on the support bracket. 7. Reconnect all the Mate-n-Lok plugs so that each module will receive power. ® Light Sensor Replacement Tools required: " nut driver, " flat screwdriver, Phillips screwdriver The light sensor assembly is mounted inside the bottom left edge of the...
  • Page 27: Fans And Filters

    4. Remove the ACP. 5. Perform the needed maintenance. 6. When the ACP is ready for installation, slide it back into place. 7. Hold the ACP in place and install the mounting screws. 8. Reconnect all the connections removed from the ACP. 9.
  • Page 28: Communication Accessories (Optional)

    Communication Accessories (Optional) Ethernet Surge Card An Ethernet surge card is an inline device that filters the Ethernet data line. It suppresses surges down to a low voltage in order to protect the display controller’s Ethernet input. If a surge card is included with the display, it is located in the interior of the display.
  • Page 29: Exchange And Repair Programs

    Daktronics offers a unique Exchange Program as a quick service for replacing key parts in need of repair. If a part requires repair or replacement, Daktronics sends the customer a replacement, and the customer sends the defective part to Daktronics. This decreases display downtime.
  • Page 30: Repair & Return Program

    Repair & Return Program For items not subject to exchange, Daktronics offers a Repair & Return Program. To send a part for repair, follow these steps: 1. Call or fax Daktronics Customer Service: Refer to the appropriate market number in the chart listed on the previous page.
  • Page 31: Glossary

    Glossary Cabinet: The metal frame of the display (back, sides, top, and bottom). Column: Vertical line of pixels. Controller: A component that controls data for the entire display. It is located behind the bottom-left module. Display Address: Identification number assigned to each display in a network. It is set using the display’s controller.
  • Page 32 Translation Table: Custom memory map for the display. TX LED: An LED on the signal converter that indicates the control computer is sending data to the display. Vanguard Software: Daktronics-designed, Windows®-based software that creates and ® edits messages on displays. Glossary...
  • Page 33: Maintenance Log

    Maintenance Log Inspection Item: Date Performed General: Exterior Visual Inspection General: Interior Visual Inspection Modules: Weather Stripping Modules: Electrical Connections Modules: Latch Operation Ventilation System: Fans Ventilation System: Filters Hardware/Fasteners: Loose Bolts, nuts, screws, rivets, etc. Cabinet (Int. & Ext.): Paint cracking and peeling Cabinet (Int.

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