Daktronics SMALL MATRIX GALAXY GS6 Series Installation And Operation Manual

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201 Daktronics Drive
Brookings, SD 57006-5128
www.daktronics.com/support
800.325.8766
SMALL MATRIX
GALAXY
GS6 SERIES
®
INSTALLATION AND
OPERATION MANUAL
P1817
DD3125362
Rev 13
22 April 2022

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Summary of Contents for Daktronics SMALL MATRIX GALAXY GS6 Series

  • Page 1 SMALL MATRIX GALAXY GS6 SERIES ® INSTALLATION AND OPERATION MANUAL P1817 DD3125362 Rev 13 22 April 2022 201 Daktronics Drive Brookings, SD 57006-5128 www.daktronics.com/support 800.325.8766...
  • Page 2 Daktronics trademarks are property of Daktronics, Inc. All other trademarks are property of their respective companies.
  • Page 3: Table Of Contents

    .............15 Important Points About Grounding ..6 Venus Software Configuration ���������17 Power Connection ........6 First-Time Venus Login ......17 Displays With an External Power Logging In–Daktronics Web-Hosted Termination J-box �����������������������������������6 Server �����������������������������������������������������17 Displays With Internal Power Logging In–Customer Local-Hosted Termination����������������������������������������������7 Server �����������������������������������������������������17 Signal Cable Installation ��������������������8...
  • Page 4 Display Currently Configured for DHCP Power Supply Replacement ....26 (Default) �������������������������������������������������39 Controller Replacement ......27 Network Requirements .....39 12 Daktronics Exchange and Repair & Configuration Steps Using IP Address Return Programs ��������������������������������28 .............39 Daktronics Exchange and Repair & Display Configured For Static IP Return Programs ........28...
  • Page 5: Introduction

    • Unauthorized modifications are made to the display, display cabinet, or the control system. Refer to Daktronics Warranty and Limitation of Liability (p�33) at the end of this manual for the full Daktronics Warranty and Limitation of Liability. Contact Information For assistance before, during, or after display installation, please contact Daktronics Technical Support: 1-800-DAK-TRON (325-8766).
  • Page 6: Installation Preparation

    All display modules are fully latched into the display cabinet. Structure Requirements Support structure design depends on mounting method, installation height, display size, and weight. Because every installation site is unique, Daktronics approves no single procedure for mounting displays. Things to consider prior to installation: Display structure and mounting must not obstruct airflow–refer to the Shop Drawing...
  • Page 7: Display Installation

    Follow all guidelines and safety precautions in this manual when installing the display. Do not modify the display or control system in any manner without the written permission of Daktronics engineering staff. Any unauthorized modifications will nullify the warranty. Display Installation Preparation •...
  • Page 8: Electrical Installation

    Install the display according to all applicable local and national electrical codes. This includes proper grounding and bonding of the display. • Do not connect the display to any voltage other than that listed on the Daktronics product label. •...
  • Page 9: Conduit

    Conduit Daktronics does not provide conduit. Separate conduit must be used to route: • Power • Signal IN wires to the signal termination enclosure (when applicable) • Signal OUT wires (if not using the provided interconnect cable) For power, displays have either a J-box or a "...
  • Page 10: Important Points About Grounding

    Only qualified individuals may perform electrical work, including verification of ground resistance. Daktronics is not responsible for improper grounding or damage incurred as a result of improper grounding. Grounding methods must meet the provisions of all applicable local and national codes.
  • Page 11: Termination

    Displays With Internal Power Termination To terminate single-phase power Four Breaker Connections to the internal power termination • Black Line Wiring • White Neutral Wiring (Z1 Load to Pin 2 of J41) panel, complete these steps: (Z1 Load to Pin 1 of J41) •...
  • Page 12: Signal Cable Installation

    These are the standard communication types, but each site is unique and may include additional equipment. If problems arise, contact the display's service company or Daktronics Customer Service. Communication Type Communication Manual Communication Quick Guide...
  • Page 13: System Start-Up Procedure

    Confirm that all communication equipment is installed according to provided documentation. • Confirm that any necessary network connections have been made. Confirm ability to log in to venus�daktronics�com • • Inspect peripheral equipment (temperature sensor, light sensor, etc.) for proper installation.
  • Page 14: Installation

    Daktronics is not responsible for setting up a customer's network system, neither a Local Area Network (LAN) ror a Wide Area Network (WAN). See Legacy Remote Display Configuration (p.35) for legacy display configuration.
  • Page 15: Network Requirements

    Network Requirements • Existing Network • Available network port, configured properly • • Internet web browser Configuration Steps Using IP Address 1� Connect a computer to the display. 2� Turn on the display. 3� Observe boot sequence–reconfigure computer to the same IP address range as the display and same subnet.
  • Page 16: Discover The Display

    Configuration Using DisplayFind To Discover The Display Download DisplayFind 1� Open Internet Explorer or Firefox web browser. 2� Navigate to dakfiles.daktronics.com 3� Click Venus 1500 > Utils > DisplayFind > DisplayFind.exe. 4� When prompted, select Run to complete the installation of the DisplayFind utility or Save to the computer for later use.
  • Page 17: Connect To A Display

    Connect To A Display 1� Select the Network Adapter used to communicate with your display. 2� Click the Find Displays button to detect any displays using the selected network adapter. 3� Detected displays are listed in the bottom window of the utility. 4�...
  • Page 18: Connect A Display To A Static Ip Network

    Connect A Display To A Static IP Network Display Currently Configured for DHCP (Default) The following steps explain how to set a static IP address on the display. Network Requirements • Existing Network • Available network port, configured properly • •...
  • Page 19: Address

    10� Enter the IP address, subnet mask, default gateway, and DNS servers that you would like set on the display. 11� Click Save. 12� Log out of the configuration utility. 13� Turn off the display. 14� Disconnect the computer from the display and connect the display to the network. 15�...
  • Page 20 5� Enter User Name Dak and Password DakPassword! in the Windows Security window. 6� Click OK to connect to the display (refer to the help file for additional information about the configuration utility). 7� Click the Network tile. 8� Change the IP address settings to new values. 9�...
  • Page 21: Venus Software Configuration

    Logging In–Daktronics Web-Hosted Server 1� Navigate to https://venus�daktronics�com 2� Enter the user name and password provided by Daktronics into the Email and Password text boxes and click Login. Refer to Figure 7. 3� Change the password in the Update Password window.
  • Page 22: Venus Menu Overview

    Venus Menu Overview After initial login, the Dashboard window opens showing status tiles for each display in the system. Click Show Menu at the upper-left corner of the screen to open the main menu. Refer to Figure 9 and the table below. Menu Item Description Shows status tiles for each display and any...
  • Page 23: Contact Information And Where To Get Help

    Refer to Figure 11. Support Information If further assistance is required, Daktronics Customer Service is available 7 a.m. to 7 p.m. CST, Monday to Friday via telephone or online connection. Figure 10: Account Information Telephone •...
  • Page 24: Display Maintenance

    Display Maintenance This section explains the steps necessary to maintain the Galaxy Small Matrix GS6 ® display. Galaxy Small Matrix GS6 displays are front accessible only. Remove modules on ® the front of the display to gain access to internal components. Figure 12 and Figure 17 show internal component locations.
  • Page 25: Ventilation System

    6� Push the cables into the display so they do not get pinched. 7� Reconnect SATA and power cables to the module, as shown in Figure 15. Note: A fully seated module should be flush with the modules around it. 8�...
  • Page 26: Dry Cleaning Process

    Dry Cleaning Process 1� Turn off power to the display. 2� Rub a dry, soft terry cloth towel horizontally across each row of LEDs. Make four passes per row of LEDs before moving to the next row of LEDs. Work from top to bottom safely within reach from a lift or a stage.
  • Page 27: 10 Display Troubleshooting

    This section provides basic display information such as power and signal routing as well as basic troubleshooting tips for common problems. For issues not addressed in this manual, please contact Daktronics Technical Support. Power and Signal Routing Understanding power and signal flow through the display can help a technician troubleshoot an issue.
  • Page 28: Signal Routing

    Signal Routing Figure 18 shows how signal is routed through the display. Thermostat RJ45 Quick Input Connect Quick Connect Light Detector Fans Figure 18: Signal Routing 1� Signal enters the display from the external signal enclosure through the signal input quick-connect jacks (1).
  • Page 29: Controller Diagnostics

    ASSY NO. CAUTION CASE MAY BE HOT SER.NO BOTTOM VIEW MFG DATE 201 DAKTRONICS DRIVE NOT FIELD SERVICEABLE If a module is blank, but has power supplied to it, perform P.O. BOX 5128 REPLACE AS A COMPLETE UNIT BROOKINGS, SD 57006...
  • Page 30: 11 Replacing Parts

    Bill of Materials (BOM) for the project. If a replacement part cannot be identified, contact Daktronics Customer Service. Figure 21: Typical Parts Label Refer to Daktronics Exchange and Repair & Return Programs (p�28) if replacing or repairing any display component. Module Replacement Note: Do not allow modules to hang by the cables.
  • Page 31: Controller Replacement

    Controller Replacement The controller is located in the lower-left area of the display, as shown in Figure 12. From the bottom-left corner of the Primary face, go up to the second row of modules and over to the right two modules to locate the controller. The controller is in an enclosure which is not to be opened.
  • Page 32: Daktronics Exchange And Repair & Return Programs

    In most circumstances, the replacement part will be invoiced at the time it is shipped. If the failed part or replacement part is not returned to Daktronics within 3 weeks of the ship date, Daktronics will assume that the customer is purchasing the replacement part and will send an invoice for the value of the new sale part.
  • Page 33: Repair & Return Program

    Repair & Return Program For items not subject to exchange, Daktronics offers a Repair & Return Program. To send a part for repair, follow these steps: 1� Call Daktronics Customer Service: • United States & Canada: 1-800-DAK-TRON (325-8766) • Outside the U.S. & Canada: +1-605-275-1040 2�...
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  • Page 35: A Reference Drawings

    Reference Drawings Shop drawings show display dimensions, signal and power connection locations, as well as information on service access and power requirements. To obtain copies of shop drawings or other reference drawings specific to your display, contact Daktronics Customer Service: •...
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  • Page 37: B Daktronics Warranty And Limitation

    Daktronics Warranty and Limitation of Liability This section includes the Daktronics Warranty & Limitation of Liability statement (SL-02374). Daktronics Warranty and Limitation of Liability...
  • Page 38 This page intentionally left blank.
  • Page 39: C Legacy Remote Display

    Legacy Remote Display Configuration Connect A Display to A DHCP Network Display Currently Configured for DHCP (Default) The following steps explain how to configure a display and connect to a network that supports DHCP. Using the display's DHCP name is desired for communication. Network Requirements •...
  • Page 40: Configuration Steps Using Ip Address

    Configuration Steps Using IP Address 1� Connect a computer to the display. 2� Turn on the display. 3� Observe boot sequence–reconfigure computer to same in the IP address range as the display and same subnet. 4� Manually enter IP address in web browser, http://display IP address:85. 5�...
  • Page 41: Discover The Display

    Configuration Using DisplayFind To Discover The Display Download DisplayFind 1� Open Internet Explorer or Firefox web browser. 2� Navigate to dakfiles.daktronics.com 3� Click Venus 1500 > Utils > DisplayFind > DisplayFind.exe. 4� When prompted, select Run to complete the installation of the DisplayFind utility or Save to the computer for later use.
  • Page 42: Connect To A Display

    Connect To A Display 1� Select the Network Adapter used to communicate with your display. 2� Click the Find Displays button to detect any displays using the selected network adapter. 3� Detected displays are listed in the bottom window of the utility. 4�...
  • Page 43: Connect A Display To A Static Ip Network

    Connect A Display To A Static IP Network Display Currently Configured for DHCP (Default) The following steps explain how to set a static IP address on the display. Network Requirements • Existing Network • Available network port, configured properly • •...
  • Page 44: Address

    8� Click the Configuration tab. 9� Click eth0. 10� Select Use the following IP Address. 11� Enter the IP address, subnet mask, default gateway, and DNS servers that you would like set on the display. 12� Click Upload Configuration. 13� Log out of the configuration utility. 14�...
  • Page 45 3� Observe boot sequence–reconfigure computer to same in the IP address range as the display and same subnet. 4� Manually enter IP address in web browser, http://display IP address:85 or see the Configuration Using DisplayFind To Discover The Display (p.37) section. 5�...

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