Leggett & Platt Prodigy 2.0 Faq

Adjustable bed base

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Leggett & Platt Prodigy 2.0 FAQs

Service

1. What happens if I get my adjustable bed base home and I'm not satisfied with

it?

A. R eturn policies are set by individual retailers. Be sure to ask your salesperson

about the store's policies.

2. Do I have to set up or assemble my adjustable bed base?

A. I n most cases, the people who deliver your adjustable bed base will put it

together and set it up for you. Be sure to ask your salesperson about the store's

policies.

3. Where can I find the serial number for my adjustable bed base?

A. T he serial number should begin with a C, G, L, or W, followed by six digits. It is

located:

1) on the front of the owner's manual

2) on the back of the remote control

3) on the underside of the base.

Split King bases will have two serial numbers.

4. What do I do if I lose the remote control?

A. Y ou can purchase a replacement remote control directly from us. Be sure to

have your adjustable bed base's serial number handy so we can help you find the

right remote control for your model.

Table of Contents

Do you have a question about the Prodigy 2.0 and is the answer not in the manual?

Page 1 Leggett & Platt Prodigy 2.0 FAQs Service 1. What happens if I get my adjustable bed base home and I'm not satisfied with A. R eturn policies are set by individual retailers. Be sure to ask your salesperson about the store's policies.
Page 2 Troubleshooting 1. The remote control illuminates and appears to be operable, but will not activate the adjustable bed base. A. V erify power cord is plugged into a working, grounded electrical outlet. A grounded, electrical surge protection device is recommended. Test outlet by plugging in another working appliance.
Page 3 ● Headboard may be too close to the edge of the mattress. Verify a 1.5" (38.1mm) to 2" (50.8mm) distance between headboard brackets and mattress. Adjust if required. ● Elevate the head or foot section a short distance (with the remote control) to realign the lift/lower mechanisms with the base support platform.
Page 4 9. Adjustable bed base does not raise smoothly. ● Base mechanism may be obstructed. Elevate base and check for obstruction. Remove obstruction. ● If using the GW02 remote control and clock appears dim, replace batteries in remote control. 10. Bed is not level. ●...