TROUBLESHOOT GUIDE
The LED screen is blank.
1.
The Bravo overheated
and has shut itself down.
No action was taken after
certain stages of cooking
and unit shut down.
Control Panel not working
correctly.
2.
Unplug the Bravo
and allow the unit to
completely cool. Plug
back in and see if it is
working. If the LED screen
remains blank, contact
Customer Service at
1-877-689-2838 or email
help@nuwavenow.com.
The Bravo is not heating.
1.
Unit is unplugged. The
Bravo has overheated.
Heating elements are not
working.
2.
Make sure the Bravo is
plugged in. Make sure
the unit is has completely
cooled. Plug in and see if
unit comes up to cor-
rect temperature. If unit
continues to not heat up,
contact Customer Service
at 1-877-689-2838 or
email help@nuwavenow.
com.
If the Bravo needs to be
replaced or returned to
the manufacturer, contact
Customer Service at 1-877-
689-2838
or email: help@nuwavenow.
com.
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troubleshoot guide
TROUBLESHOOT GUIDE
Error Message:
Probe not connected to the unit. Plug the
Prb1
Bravo into the appropriate power socket.
The Probe target internal temperature is set
Prb2
higher than set cooking temperature.
Probe short Circuit.
Contact Customer Service Department at
Prb3
1-877-689-2838 or help@nuwavenow.com.
Probe sensor not detecting temperature
increase. Ensure the Probe is inserted into the
Prb4
food and the food is in oven during cooking.
NTC Temperature Sensor overheated. Turn
unit off to cool. If the Bravo is not working after
Er1
it cools down, contact Customer Service.
NTC Temperature Sensor short circuit. Contact
Customer Service Department at 1-877-689-
Err1
2838 or help@nuwavenow.com.
NTC Temperature Sensor is open. Contact
Customer Service Department at 1-877-689-
Err2
2838 or help@nuwavenow.com.
Err8
A button may be jammed.
Solution(s):
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