Troubleshooting; Customer Support - Jensen CDR6221 Installation & Owner's Manual

Dvd multimedia receiver with bluetooth featuring a 6.2" touch-screen display
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Problem
Unit will not turn on
(no power)
Unit has power
(but no sound)
Unit blows fuse(s)

Customer Support

1-888-921-4088
(Monday-Friday, 9AM-5PM EST)
Visit https://www.jensenmobile.com
For Your Records
Cause
Yellow wire not connected or incorrect
voltage Red wire not connected or incorrect
voltage
Black wire not connected
Fuse blown
Speaker wires not connected
One or more speaker wires touching each
other or touching chassis ground
Yellow or red wire touching chassis ground
Speaker wires touching chassis ground
Incorrect fuse rating
Please keep your original sales receipt and be prepared to provide this receipt
in the event you require service, as your original receipt is considered the best
proof of purchase and indicates the date you purchased your JENSEN product.
Dealer Name
Dealer Phone
Purchase Date
General
Check connections for proper voltage (11~16VDC)
Check connection to ground
Replace fuse(s)
Check connections at speakers
Insulate all bare speaker wires from each other and
chassis ground
Check for pinched wire
Check for pinched wire
Use fuses with correct rating
CDR6221
OPERATION

Troubleshooting

Action
22

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