Ross Ultritouch User Manual
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Ross Ultritouch User Manual

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  • Page 1 User Guide...
  • Page 2 Ross has become well known for the Ross Video Code of Ethics. It guides our interactions and empowers our employees. I hope you enjoy reading it below. If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at solutions@rossvideo.com.
  • Page 3 Copyright ©2019 Ross Video Limited, Ross®, and any related marks are trademarks or registered trademarks of Ross Video Limited. All other trademarks are the property of their respective companies. PATENTS ISSUED and PENDING. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording or otherwise, without the prior written permission of Ross Video.
  • Page 4 If an item becomes defective within the warranty period Ross will repair or replace the defective item, as determined solely by Ross. Warranty repairs will be conducted at Ross, with all shipping FOB Ross dock. If repairs are conducted at the customer site, reasonable out-of-pocket charges will apply.
  • Page 5 For customers that require a longer warranty period, Ross offers an extended warranty plan to extend the standard warranty period by one year increments. For more information, contact your regional sales manager. Environmental Information The equipment may contain hazardous substances that could impact health and the environment.

  • Page 7: Table Of Contents

    Using Walkabout to Assign the Ultritouch IP Address ..................23 Adding the Ultritouch Router to the Tree View in DashBoard ................23 Updating the Network Settings for the Ultritouch via the Hard Panel ..............24 Re-naming the Ultritouch ............................ 25 Basic Navigation Using the Touchscreen ............................
  • Page 8 File Management Loading Custom Panels ............................35 Before You Begin ..............................35 Uploading a Custom Panel File to the Ultritouch Directory ................35 Using Custom Panels .............................36 Managing Open Windows Menu System Overview Ultritouch Device Interface ............................39 General Info .................................39 Manage Open Views ............................39 Manage Custom Panels ............................40...

  • Page 9: Introduction

    • “Communications with Devices” outlines how to enable the Ultritouch to communicate with devices in your routing system. • “File Management” outlines how to load a custom panel to Ultritouch and how to access the File Navigator interface, and manage your device files from the Ultritouch panel.

  • Page 10: Referenced Guides

    IP Address, Subnet Mask, and Gateway for your device. Contacting Technical Support At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone.

  • Page 11: Getting Started

    Getting Started If you have questions pertaining to the operation of Ultritouch, please contact us at the numbers listed in the section “Contacting Technical Support”. Our technical staff is always available for consultation, training, or service.  This guides uses the term Ultritouch to reference both the Ultritouch-2 and Ultritouch-4 unless otherwise noted.

  • Page 12: System Overview

    Figure 2.1 Example of a Possible Routing System with Ultritouch-2 Before You Begin Before configuring and operating the Ultritouch, contact your IT department before connecting to your facility network to ensure that there are no conflicts. Installation and Setup Overview...

  • Page 13: Ultritouch Operation Overview

    Ultritouch enables you to map inputs and outputs from routers for control via any remote control panel. These parameters can be saved to a database, enabling you to change configurations easily and quickly, allowing devices to used in a number of different operating scenarios.
  • Page 14 14 • Getting Started Ultritouch User Guide (v2.0)

  • Page 15: Hardware Overview

    This chapter presents information on the front and rear panels of the Ultritouch-2 and Ultritouch-4. Front Panel Overview Each Ultritouch front panel is a touchscreen display that enables you to access the features, settings, and monitoring options of the product. (Figure 3.1, Figure 3.2)

  • Page 16: Rear Panel Overview

    This is useful for swapping between control panels for different devices. 5. Lock Button Tap this button to lock the Ultritouch panel and display a spinner icon. You must tap and spin the icon to unlock the interface. 6. Home Window The items in this window change depending on the function selected.
  • Page 17 Figure 3.4 Ultritouch-4 — Rear Panel, Side View 1. PWR1 and PWR2 Connections There are two power supply connectors located on the rear of each Ultritouch. Each connector requires a 15VDC connection to an external power supply. Notice — The Ultritouch automatically powers on when power is applied.
  • Page 18 18 • Hardware Overview Ultritouch User Guide (v2.0)

  • Page 19: Physical Installation

    IP Address, Subnet Mask, and Gateway for your device. The Ultritouch is connected directly to your network so that it can interface with the devices in your routing system. After a physical connection is established, use the DashBoard client running on your Ultritouch to configure the network settings for the Ultritouch.

  • Page 20: Connecting To A Power Supply

    Figure 4.2 Ultritouch-4 — ENET 1 Connection Connecting to a Power Supply The Ultritouch panel is powered by one +15V DC, 30W PSU, with an optional PSU available to provide redundancy and load sharing. For redundancy, each power cord should be connected to a separate power source for protection against failure of the A/C power circuit.
  • Page 21 Notice — The Ultritouch automatically powers on when power is applied. Connect the male end of the provided power cable into the socket marked PWR1 on the Ultritouch rear panel. Note: It is recommended that you always connect the Power...
  • Page 22 22 • Physical Installation Ultritouch User Guide (v2.0)

  • Page 23: Configuring The Network Settings

     It may be identified in the table via the default IP Address of 192.168.20.160. Use the Name field to assign a unique identifier to the Ultritouch panel. This will be the name displayed in the Tree View of DashBoard.

  • Page 24: Updating The Network Settings For The Ultritouch Via The Hard Panel

    Updating the Network Settings for the Ultritouch via the Hard Panel You may wish to change the Ultritouch network settings from the default values but do not have access to a computer running the Walkabout application. The touch-screen menu system enables you to change the IP Address and update other network settings.

  • Page 25: Re-Naming The Ultritouch

    Network Settings In the DHCP area, tap Apply Re-naming the Ultritouch Each Ultritouch can be given a unique name that is used on internal menus and as the identifier in the routing system. To re-name the Ultritouch General Info Select the Device Name field.
  • Page 26 26 • Configuring the Network Settings Ultritouch User Guide (v2.0)

  • Page 27: Basic Navigation

    Basic Navigation There are two methods for accessing the Ultritouch menu system: via a DashBoard client running on a computer connected to the same subnet as the Ultritouch, or via the touchscreen of the hard panel. This chapter outlines both methods.

  • Page 28: Using A Dashboard Client Computer

    Using a DashBoard Client Computer The Ultritouch displays as a device node in the Basic Tree View in the window of your DashBoard client. Much like other DashBoard Connect devices, you access the interfaces and menus of Ultritouch by first selecting its node in the Basic Tree View to display the device view of the panel in the DashBoard window.

  • Page 29: Navigating The Ultritouch Menus Via A Dashboard Client Computer

    Locate the Ultritouch in the Tree View of DashBoard. Expand the Ultritouch node to display the Ultritouch Device sub-node. Double-click the Ultritouch Device sub-node. The Ultritouch Device interface displays in the right-side of the DashBoard window with a bottom toolbar that includes selectable buttons. Ultritouch User Guide (v2.0)
  • Page 30 30 • Basic Navigation Ultritouch User Guide (v2.0)

  • Page 31: Communications With Devices

    IP address of the device. Both methods are described in this chapter.  You can also drag and drop devices nodes from the Basic Tree View to the Ultritouch Connected Devices tab in a DashBoard client. Refer to the Ultritouch Quick Start Guide for details.

  • Page 32: Manually Connecting To An External Device

    Use the Device IP/Hostname field to specify the IP Address for the external device. Use the Device Name field to specify the device name (as you want it to appear in the Ultritouch interfaces). Use the Protocol menu to specify whether the device communication language.
  • Page 33 10. Tap Add Device 11. Select the device from the Connected Devices table. 12. Tap Connect Ultritouch User Guide (v2.0) Communications with Devices • 33...
  • Page 34 34 • Communications with Devices Ultritouch User Guide (v2.0)

  • Page 35: File Management

    This chapter uses the Ultritouch-2 in its examples, but the information also applies to the Ultritouch-4.  A connection must be established between Ultritouch and the device that you are uploading the file to. Refer to the chapter “Communications with Devices” on page 31 for details.

  • Page 36: Using Custom Panels

    This hierarchy is determined by the timestamp of the loaded files. To open a custom panel On the Ultritouch hard panel, tap Navigate to the file you wish to open. Open File...

  • Page 37: Managing Open Windows

    Managing Open Windows Ultritouch tracks the DashBoard Connect devices that you frequently access and arranges their “view” in a single window for ease of use.  This chapter uses the Ultritouch-2 in its examples, but the information also applies to the Ultritouch-4.
  • Page 38 To close a device interface from the Ultritouch Tap the next to the device name you wish to close. 38 • Managing Open Windows Ultritouch User Guide (v2.0)

  • Page 39: Menu System Overview

    This chapter outlines the menus available using both methods but uses the menus from the hard panel in the provided examples.  This chapter uses the Ultritouch-2 in most of the examples, but the information also applies to the Ultritouch-4 unless otherwise noted. Ultritouch Device Interface Use this interface to change the network settings for the panel, establish communications with devices in your routing system, manage your custom panels, and download system logs for troubleshooting.

  • Page 40: Manage Custom Panels

    Tap this button to load the interface for the selected device Manage Custom Panels Use the Manage Custom Panels interface to load a custom panel file to the Ultritouch panel.  You cannot edit a custom panel using this interface. Use the PanelBuilder™ feature in a DashBoard client to create and edit custom panels for the Ultritouch.

  • Page 41: Network Settings

    Use this button to manually remove a device from the list of Connected Devices Enable Auto Detect Enables Ultritouch to auto-detect any DashBoard Connect compatible devices on the same IP subnet and add the device to the Connected Devices table...

  • Page 42: Device Options

    Manage Licenses Use the options in the Licenses Management window to manage the licensed features for your Ultritouch. From here you can view which licensed features are enabled, and enter license keys for new features. Refer to the chapter “Installing License Keys”...

  • Page 43: File Navigator Interface

    Ultritouch. Each device is represented by a pane in the interface which includes a thumbnail of the last menu/tab that was accessed and a status bar. Select a pane to display that device on the Ultritouch, or scroll through the panes to quickly monitor the devices communicating with Ultritouch.
  • Page 44 44 • Menu System Overview Ultritouch User Guide (v2.0)

  • Page 45: Technical Specifications

    Ethernet Port Connectors Each Ultritouch comes standard with two Ethernet ports on the rear panel to interface with a local network, and Ross devices that use an Ethernet protocol for communications. The Ethernet ports are operated in a link aggregated or bonded configuration to provide failover functionality.

  • Page 46: Power

    Table 11.4 Technical Specifications — Power Supply Ratings Item Specifications Ultritouch-2 Number of Ports Power 15VDC @ 4A Input 100-240Vac, 50/60Hz Input Current 1.4A Ultritouch-4 Number of Ports Power 15VDC @ 4A Input 100-240Vac, 50/60Hz Input Current 1.4A 46 • Technical Specifications Ultritouch User Guide (v2.0)

  • Page 47: Glossary

    The following terms are used throughout this guide: Breakaway — an act of performing a switch on only some of the signals grouped together under one label. Connection Point — setting to define a communication connection between Ultritouch and a device in the routing system.
  • Page 48 48 • Glossary Ultritouch User Guide (v2.0)

This manual is also suitable for:

Ultritouch-2Ultritouch-4

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