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54: EXPIRED CARD CANNOT PAY
•
Check the card expiry date.
•
Request another form of payment.
•
Advise the customer to contact their card issuer.
55: INVALID PIN
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The customer has entered the wrong PIN.
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Retry the transaction to allow the customer to correct their PIN.
61: CANNOT PAY (Exceeds withdrawal amount limits)
•
Request another form of payment.
•
Advise the customer to contact their card issuer.
91: UNABLE TO PROCESS TRAN
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Connection with bank is unavailable.
•
Retry the transaction by asking the customer to insert or swipe their card to invoke
Electronic Fallback (EFB) if applicable.
97: SETTLE NOT ALLOWED
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Settlement cannot be performed more than once in a 24-hour period.
•
Terminal settlement has been done within the last 24 hours.
•
If you wish to change the settlement time, please contact the Merchant Helpdesk.
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