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Summary of Contents for Poly Voyager 4200 UC Series
- Page 1 Voyager 4200 UC Series User Guide...
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Page 2: Table Of Contents
Contents Overview Headset overview Charge stand (charge stand model only) USB Bluetooth adapter Connect and pair Connect to PC Configure USB adapter Pair to mobile device Pair USB adapter again Fit and charge Wear on the right or left Charge Check headset battery status Load software The Basics... -
Page 3: Overview
Overview Headset overview Siri Google Assistant ™ Amazon Alexa* LEDs/Online indicator Mute/unmute Alexa Smartphone feature: Amazon Alexa (requires Plantronics Hub and Alexa app) Power ® Bluetooth pairing Charge port Volume Call button/Press to interact with Microsoft Teams (app required) ® ™... - Page 4 Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to computer audio. NOTE Adapter design may vary Standard LEDs USB LEDs What they mean Flashing red and blue Pairing Solid blue...
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Page 5: Connect And Pair
USB adapter will flash blue. When not on a call the LED will be solid blue. OPTIONAL Load Plantronics Hub for Windows and Mac by visiting poly.com/software. This will allow you to customize your headset behavior through advanced settings and options. -
Page 6: Pair Usb Adapter Again
Typically, your USB adapter is pre-paired to your headset. In the event that your adapter is Pair USB adapter disconnected or bought separately, you will need to pair the adapter to your headset. again Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it. -
Page 7: Fit And Charge
Fit and charge To position the microphone on the right or left side, rotate the microphone boom up and Wear on the right or left over. Gently bend the boom so it is approximately 2 finger widths from the corner of your mouth. - Page 8 Headset LED behavior while charging Charging complete Battery high Battery medium Battery low Battery critical To reset the accuracy of the talk time alert, deplete the headset battery then charge fully.
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Page 9: Load Software
Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality. • Download Plantronics Hub for Windows/Mac by visiting poly.com/software. • Download Plantronics Hub for iOS/Android by visiting poly.com/software, the App Store or Google Play. Plantronics Hub... -
Page 10: The Basics
The Basics Siri Google Assistant ™ Amazon Alexa* Slide the switch to power on or off. Power on/off Tap the Volume up (+) or down (–) button. Adjust the volume Adjust headset microphone volume (softphone) Place a test softphone call and adjust softphone volume and PC sound volume accordingly. Make/Take/End Calls Answer or end a call Tap the Call button. -
Page 11: Interact With Microsoft Softphone
• For Microsoft Teams, tap the headset's Call button to interact (application required). Interact with Microsoft softphone • For Skype for Business, press and hold the headset's Call button for 2 seconds to interact (application required). • Set your target phone by going to Plantronics Hub for Windows/Mac > Softphones > Software Settings >... -
Page 12: More Features
More Features You can wirelessly change your headset language using Plantronics Hub software. Select language Download: poly.com/software. Choose: • With your headset paired to your smartphone, select headset language in Plantronics Hub for iOS/Android • With your headset connected to your computer via USB adapter or cable, select headset language in Plantronics Hub for Windows/Mac* *USB adapter not included in all models. -
Page 13: Update Firmware
Update your firmware using your computer or mobile device with Plantronics Hub for Windows/Mac or Plantronics Hub for iOS/Android, respectively. Download Plantronics Hub at poly.com/software. Choose: • Plantronics Hub for Windows/Mac: With your headset connected your computer, check Updates for available firmware update •... -
Page 14: Troubleshooting
Windows/Mac > Softphones > Software Settings > Target Softphone. • Ensure the softphone you are using is supported by viewing poly.com/compatibility-guide. How do I interact with Microsoft Teams • For Microsoft Teams, tap the Call button to or Skype for Business? interact. - Page 15 I can't activate Amazon Alexa on my • Alexa requires one-time setup in Plantronics Hub for headset. iOS/Android for iOS/Android. See Enable and use Amazon Alexa. The headset talk time is not accurate. • Deplete your headset battery and then fully charge to reset the accuracy of the talk time prompts.
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Page 16: Support
© 2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.
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