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Summary of Contents for Poly Voyager 4245 Office
- Page 1 Voyager 4245 Office Bluetooth headset system for computer and desk phone User Guide...
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Page 2: Table Of Contents
Contents Hook up system Desk phone setup details Position Your Base Overview Headset overview Base overview Accessories Pair Pair headset to base Pair to mobile device Pair mode Fit and charge Customize Your Headset Charge your headset and spare battery Talk time Headset battery status Load software... -
Page 3: Hook Up System
Hook up system Using the diagram, connect your headset system. HEADSET PORT NO HEADSET PORT NOTE Base configuration settings Desk phone Setting (on bottom of base) Most phones Cisco phones Cisco phones with EHS cable Desk phone setup Choose a desk phone setup A, B, C or D and connect cables. details A Desk phone with dedicated headset port •... - Page 4 NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press both the headset button on your desk phone and the call control button on the headset to answer or end calls. B Desk phone (standard) •...
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Page 5: Position Your Base
IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other phones use default configuration A. Position Your Base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems. -
Page 6: Overview
Overview Headset overview Alexa* Microsoft Teams* Siri/Google Now Volume LEDs Call Microsoft Teams (requires Teams model and app) Power ® Siri , Google Smartphone feature: Default voice assistant only active when your headset is out of base range and paired to mobile ®... -
Page 7: Base Overview
Base overview 2 3 4 5 Computer button Handset lifter jack Microsoft Teams button (Teams model Telephone interface cable jack only) Bluetooth LED Bluetooth pairing button Desk phone button Desk phone listening volume Charging LED Desk phone speaking volume USB port Desk phone configuration switch Power jack Accessories... -
Page 8: Pair
Settings > Bluetooth On > Scan for devices* NOTE *Menus may vary by device. Select “Poly V4240 Series.” Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing. NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;... -
Page 9: Fit And Charge
Fit and charge Customize Your After you install the headset battery, choose one of the three headset Headset wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit kit to assemble it and optimize the position of the microphone. Install the Headset Battery Position the battery as shown on the headset and slide into position until the battery snaps into place. - Page 10 NOTE Ensure the large end of the eartip points to the microphone. To correctly position your headset, see Position Your Headset. Left Over-the-Ear Assembly Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it onto the headset. Rotate the earloop up 90°. 90º...
- Page 11 Rotate the headset up. The headband can be worn on the right or left side. To optimize the position of the headset, push the headset in so the microphone is close to your mouth. Behind-the-Head Assembly Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it up 90°.
- Page 12 NOTE Ensure the large end of the eartip points to the microphone. To position your headset correctly, first slide the stem of the headband so the headset fits comfortably. With a finger on the headset indicator light, push in until the microphone rests as close to your cheek as possible without touching.
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Page 13: Charge Your Headset And Spare Battery
With a full charge, the headset provides up to 5 hours of continual talk time. Changing batteries provides unlimited talk time. Headset battery status Determine your headset battery status: • Listen to the voice prompts after powering on the headset • View in Poly Lens App... -
Page 14: Load Software
While updating firmware: • Do not use your Poly device until the update is complete. • Disconnect your Poly device from paired devices such as phones, tablets and computers. • Do not start a second update from a second device. -
Page 15: The Basics
• Base ringtone volume Adjust the base ringtone volume setting in Poly Lens Desktop App. This ringtone alerts you if you are not wearing your headset and a call comes in. -
Page 16: Launch Microsoft Teams (Teams Model Only)
Desk phone only: If you don't have an HL10 lifter or EHS cable, Press the phone's Headset button or manually remove the handset when answering a call or hang up the handset when ending a call. Mute During an active call, tap the Mute button to mute or unmute your headset. Hold a call To hold an active call or resume a held call: •... -
Page 17: More Features
ATTENTION Voice assistant is only active when your headset is out of base range and paired to a smartphone. Change the default outbound phone line/audio channel in Poly Lens App. Change your default line Your headset LED illuminates red to inform others that you are on a call. Manage settings Online indicator in Poly Lens App. -
Page 18: Troubleshooting
Troubleshooting Headset I can’t hear a dial tone in the • Make sure your headset is charged. headset. • Make sure your headset is paired to base. See Pair headset to base. • Adjust the configuration switch (A--F) on the bottom of the base until a dial tone is heard. -
Page 19: Desk Phone
• Ensure that Poly Lens Desktop App is installed. Download: poly.com/lens. • If Poly Lens Desktop App is not installed and you do not have a compatible softphone, you must first press the base's Audio button and then use the softphone interface to place/ answer/end calls. - Page 20 Microsoft Teams-enabled can be configured to use with other supported softphones. headset work with other Set your target phone by going to Poly Lens Desktop App. softphones? When you configure another softphone, the Call button: • doesn't interact with Teams •...
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Page 21: Support
© 2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.
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