Olympia ACTIVE Operating Manual page 89

OTHER IMPORTANT INFORMATION
FREQUENTLY ASKED QUESTIONS (FAQ)
The digit keys does not function or only reacts very slowly to
my input.
The operating speed of the display is reduced in the case of low
temperatures, for example. Use the mobile phone within the ambi-
ent conditions specified in the Technical Data. Further information is
provided in Section 6.1 Technical Data on page 83.
Restart your mobile phone. Further information is provided in Sec-
tion 3.5 Switching the Mobile Phone On and Off on page 22.
In the case of some functions, a message appears indicating it
cannot be executed.
Some services only function when you have enabled or activated
the service. Please contact your mobile service provider for details.
The display of my mobile phone has "frozen" and the mobile
phone does not react when keys are pressed.
Your mobile phone can occasionally crash. Remove the battery, wait
30 seconds, replace the battery in the phone and start it up again.
Further information is provided in Section 3.5 Switching the Mobile
Phone On and Off on page 22.
The battery cannot be charged or is empty within a short time.
Charge the mobile phone for at least 2 hours. Please note that the
battery only reaches its full capacity after several full charging pro-
cesses.
If the problem continues, the battery may be defective and need to
be changed. Please contact our service partners in such cases.
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