Olympia NEO Operating Manual
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Olympia NEO Operating Manual

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Summary of Contents for Olympia NEO

  • Page 1 Senior Smartphone Operating Manual...

  • Page 2: Table Of Contents

    Contents First Steps Page 4 Notations Page 4 Intended Use Page 6 Safety Instructions Page 6 Other Information Page 8 Tips Concerning the Battery Page 9 Package Contents Page 10 Accessories Page 10 Overview - Front Side Page 12 Overview - Rear Side Page 13 1.10 Putting the Mobile Phone into Operation...
  • Page 3 Mobile Phone Settings Page 48 Organisation of the Menu Settings Page 48 Useful Functions Page 50 Setting Up a Google Account Page 50 Blocked Numbers Page 50 Setting Up E-mail Accounts Page 51 Calendar Page 51 5.5 Surfing in Internet Page 52 Calculator Page 52 Youtube Page 53...

  • Page 4: First Steps

    First Steps Read the operating manual carefully and pay attention to the information when using your mobile phone. Keep the manual in a safe place for future reference. If the mobile phone is handed over to third parties, hand over all the documents with it. Notations The following notations are used in this operating manual: Lists...
  • Page 5 1.1.1 Display Texts In this operating manual, important functions are explained with the help of texts, illustrations and examples. You will find display texts illustrated in many sections of this oper- ating manual. These display texts correspond to the texts which appear on the screen of your mobile phone. Framed texts are provided in the following operating steps. These frames indicate texts which can appear in the display of the mobile phone.

  • Page 6: Intended Use

    Intended Use The NEO mobile phone, subsequently referred to as mobile phone, is designed for use within a mobile phone network. The mobile phone is only intended for private purposes. Any other use is considered unintended use. Unauthorised modi- fication or alterations are not permitted; doing so leads to loss of rights of claims under the terms of guarantee and warranty.
  • Page 7 CAUTION! Do not remove the battery while the mobile phone is being charged. This could damage the phone. Disconnect the plug of the power adapter from the mobile phone before chang- ing or removing the battery. CAUTION! Reduce exposure to radio waves! Use an appropri- ate headset in the case of longer calls.

  • Page 8: Other Information

    Other Information Observe the following information when operating the mobile phone: ● The descriptions in this operating manual are based on the mobile phone being set to its default factory settings. ● The apps (applications) already installed on the mobile phone are updated automatically.

  • Page 9: Tips Concerning The Battery

    Tips Concerning the Battery The following tips and information help to ensure the mobile phone battery works properly: ● Only use batteries and power adapters approved by the manu- facturer, otherwise the battery could be damaged. ● Do not short circuit the battery. Always leave the battery in the mobile phone to avoid accidentally short circuiting the battery contacts.

  • Page 10: Package Contents

    Package Contents Before starting up the mobile phone, check the package contents. If anything is missing or damaged, please contact our Service Department. ● Mobile phone, NEO ● Rechargeable battery ● USB cable ● Power adapter ● Charging cradle ●...

  • Page 12: Overview - Front Side

    Overview - Front Side The illustration shows details of the front side of the mobile phone. Familiarise yourself with all the operating elements before starting to use the mobile phone. Display Loudspeaker Camera (front) Volume buttons On/Off button Camera key Back button Home key Call button Charge contacts...

  • Page 13: Overview - Rear Side

    Overview - Rear Side The illustration shows details of the rear side of the mobile phone. Familiarise yourself with all the operating elements before starting to use the mobile phone. Camera LED 1 11 Camera (rear) 1 12 Headphone connection 1 2 13 SOS key 1 3 14...

  • Page 14: Putting The Mobile Phone Into Operation

    1.10 Putting the Mobile Phone into Operation This chapter provides information on how to put your mobile phone into operation. Your mobile phone is ready for use in just a few steps. Nano SIM Micro SIM microSD...
  • Page 15 1.10.1 Inserting the SIM Card Before you can use your mobile phone, you must insert your SIM card (not included). The mobile phone also offers the Dual SIM function, which means that you can install two SIM cards. The mobile phone can be fitted with SIM cards of the following formats: 1 × micro SIM card, 1 × nano SIM card Remove the battery compartment cover 1 15 Insert the SIM card in the corresponding slot.
  • Page 16 1.10.2 Inserting a MicroSD Memory Card (Option) If you want to increase the memory capacity of the mobile phone, you can insert a microSD memory card (not included in the equipment supplied) with a memory of up to 32 GB in the mobile phone.
  • Page 17 1.10.3 Inserting the Battery Before you can use your mobile phone, you must insert the re- chargeable battery supplied. Insert the battery as shown. When doing so, ensure the bat- tery is aligned correctly. Replace the battery compartment cover . The battery com- 1 15 partment cover latches audibly into place.
  • Page 18 1.10.4 Charging the Mobile Phone (Power Adapter) You can charge the mobile phone using the USB cable and pow- er adapter plug contained in the package purchased. Connect the USB cable to the power adapter . Connect the USB cable to the USB port on the mobile 3 16 phone.

  • Page 19: Charging The Mobile Phone (Charging Cradle)

    1.11 Charging the Mobile Phone (Charging Cradle) You can charge the mobile phone using the charging cradle con- tained in the package purchased. Connect the USB cable to the power adapter plug. Connect the USB cable to the charging cradle. Connect the plug on the power adapter to a properly installed power socket.

  • Page 20: Operating The Mobile Phone

    Operating the Mobile Phone The mobile phone is generally operated using the touch-sensitive display. Touch and swipe your fingers directly on the screen in order to navigate through the menus and start functions. Alterna- tively, you can use an appropriate stylus. The following overview indicates the finger movements to use: Tap your finger on the buttons or elements to start functions. Swipe your finger through lists and views to scroll in them. Draw two fingers apart on an element or view on the screen to zoom in. This finger move- ment is not available in all applications.

  • Page 21: Function Keys

    Function Keys The following overview illustrates the function available; the SOS button is also available on the rear of the mobile phone. Call button Open the telephone function, take a call and end a call in progress. Home button Switch to the start screen and switch be- tween applications (keep pressed). Back button Navigate one menu step back.

  • Page 22: Switching On The Mobile Phone

    Switching On the Mobile Phone Press the On/Off button for 3 seconds. ▸ The mobile phone is switched on. The start screen appears after a short time. When starting the mobile phone up for the first time, please pro- ceed with the initial installation as described on Page Switching Off the Mobile Phone Press the On/Off button for 3 seconds.

  • Page 23: Screen Lock

    Screen Lock The screen lock on the mobile phone ensures that functions cannot be accidentally started via the elements in the display. When the screen lock is activated, only the screen is switched off, the mobile phone can still be reached. The standard setting causes the screen lock to be activated automatically after 1 minute if there is no input within that time.

  • Page 24: Starting The Mobile Phone For The First Time

    Starting the Mobile Phone for the First Time After switching on the mobile phone for the first time, you are assisted by a set-up wizard through all the necessary steps to configure the Android operating system. Press the On/Off button for 3 seconds. Select the language required in the start screen. Optionally: Tap on the ┣Display settings┫ button if you want to zoom the display.
  • Page 25 Select a method (pattern, PIN, password) to define the screen lock on your mobile phone. Define the pattern or enter the re- quired PIN or password. Alternatively, tap on the ┣Skip┫ button. Optionally: Adapt it in other steps provided by Google Servic- es, such as Google Assistant, voice control or Google Play. Follow the subsequent instructions provided by the set-up wizard.

  • Page 26: Start Screen

    Start Screen The start screen displays the following elements: Status bar All Apps (applications) Time and Date Swipe with your finger on the screen from right to left to open other pages of the start screen and display more apps.
  • Page 27 2.6.1 Adding or Removing Apps from the Start Screen You can change the apps displayed on the start screen. Select other apps which you want to display on the start screen or delete from the start screen. Press the Home button.

  • Page 28: Status Bar

    Status Bar The status bar is at the top margin of the screen and displays mes- sages and provides quick access to selected functions. The following overview indicates icons which can appear: Mobile phone network Indicates the connection quality of the mobile phone network. More bars = better connection.
  • Page 29 Error/Warning message Indicates that a problem has occurred. The message contains further information regarding the cause of the problem. Charge status indicator Indicates the current charge status of the battery. No SIM card Indicates that no SIM card has been installed or that the SIM card has not been detected.
  • Page 30 2.7.1 Opening the Quick Access Menu You can use the status bar to open out the Quick Access menu and view further information on notifications and define more settings: Tap a finger on the status bar and swipe downwards on the screen. ▸ The Quick Access menu opens out.
  • Page 31 Tap a finger on the Quick Access menu and swipe down- wards on the screen. The Quick Access menu is extended and displays even more functions.

  • Page 32: Screen Keyboard

    Screen Keyboard In order to enter characters and digits, you can use the screen keyboard which appears in the display. The screen keyboard appears in the mobile phone display as soon as you tap on a corresponding input field. Tap on any input field on the screen. The screen keyboard appears. Tap on the screen keyboard to enter the relevant characters and digits.

  • Page 33: Mobile Phone Menu

    Mobile Phone Menu The main mobile phone menu is divided into topically organised groups (submenus). The following descriptions always assume that the starting point for the operation is the mobile phone's start screen (press the Home button). The higher level menus - e.g. Contacts, Messages or Settings - can be accessed using the ┣All Apps┫...

  • Page 34: Using The Main Functions

    Using the Main Functions This chapter explains how to use the main functions of the mobile phone. Information on other useful functions is provided in Chapter 5 Useful Functions on Page Information on the settings defined for the mobile phone is provid- ed in Chapter 4 Mobile Phone Settings on Page The sections below describe the functions and indicate the sym- bols assigned to the individual apps. This simplifies orientation when using the mobile phone.

  • Page 35: Making A Call

    Making a Call Press the Call button. ▸ The phone app appears. Tap on the ┣Dialpad┫ button. ▸ The dialling keypad (dialpad) appears. Enter the required phone number using the keys on the dial- pad. INFO: Incorrect entries can be cleared using the ┣X┫ button. Tap on the ┣Dial┫...

  • Page 36: Taking A Call

    Taking a Call The mobile phone need not be unlocked in order to take a call. Swipe your finger from the bottom to the top of the screen. ▸ The incoming call is taken. Alternatively, press the Call button. ▸ The incoming call is taken.

  • Page 37: Rejecting A Call

    Rejecting a Call Swipe your finger from the middle to the bottom of the screen. ▸ The incoming call is rejected. The caller hears the busy signal.

  • Page 38: Functions Available During A Call

    Functions Available During a Call While a call is in progress, it is possible to change the volume, activate the handsfree function, mute the microphone and activate a conference with other call participants. 3.4.1 Adapting the Volume During a Call Adapt the volume during a call by pressing the Increase vol- or Lower volume button.
  • Page 39 3.4.4 Putting a Call on Hold You can select whether to put the call in progress on hold. Putting a call on hold means putting it into holding mode. The caller is put on hold enabling you to call someone else. The first caller cannot hear this call.

  • Page 40: Contacts (Phone Book)

    Contacts (Phone Book) You can store contacts in the phone book provided by the mobile phone. The contacts stored are arranged in alphabetical order. Adding a Contact You can save your contacts in the phone book in order to be able to contact them quickly or assign them as picture dialling contacts.
  • Page 41 3.5.2 Assigning a Picture to the Contact You can assign a picture to the contact. The picture is then dis- played in the picture dialling list and in the phone book. Navigate to ┣All Apps┫ > ┣Contacts┫. Select the required contact. Tap on the ┣Edit contacts┫...

  • Page 42: Speed Dialling Via Picture

    Speed Dialling Via Picture The speed dialling via picture function enables you to call your favourite contacts conveniently and directly. You can define up to six contacts for the speed dialling via picture function.
  • Page 43 3.6.1 Adding Contacts to the Picture Dialling List Press the Home button. ▸ The start screen appears. Swipe your finger from left to right on the screen. ▸ The picture dialling list appears. Tap on an empty speed dialling contact (1 - 6). Select a contact from the phone book and tap on the ┣+┫ button. Alternatively, tap on the ┣Add┫...

  • Page 44: Messages (Sms/Mms)

    Messages (SMS/MMS) The mobile phone can compile data in the form of SMS (Short Message Service) as well as MMS (Multimedia Messaging Service). 3.7.1 Writing Messages (SMS/MMS) Tap on the ┣SMS┫ button. Tap on the ┣Start chat┫ button. Enter the name or phone number of the recipient using the screen keyboard.

  • Page 45: Using The Camera

    Using the Camera The camera in the mobile phone can be used to take photos and record videos. When using the camera, observe local regulations and respect other peoples' rights of privacy. 3.8.1 Using the Camera (Photos) Press the Camera button for approx.
  • Page 46 3.8.2 Using the Camera (Video) Press the Camera button for approx. 2 seconds. ▸ The camera app opens. The subject in front of the camera lens appears on the mobile phone screen. Tap on the ┣Video┫ button. ▸ The camera activates the video mode. INFO: Tap on the Flash button in order to set the flash function as required (Off / Automatic / On).

  • Page 47: Sos Key (Emergency Call Function)

    SOS Key (Emergency Call Function) You can initiate an emergency call by using the SOS key. You will hear an SOS signal first of all. Then the SOS messages are sent to the phone numbers defined in succession. Following that, the numbers are then dialled, in succession,via the handsfree function. Up to five phone numbers can be assigned for the SOS function. NOTE: Never assign official emergency call numbers (e.g. 112). A false alarm can lead to considerable costs which could be charged to you.

  • Page 48: Mobile Phone Settings

    Mobile Phone Settings This chapter explains which settings you can define in the mobile phone menu. Organisation of the Menu Settings Menu Description Network & Internet Settings and information regarding wifi (WLAN), mobile networks, data usage, hotspots and SIM cards Connected devices Settings for Bluetooth Apps & Notifications Settings for the apps installed (e.g. notifications in the status bar) Rechargeable battery Current battery charge and remaining time, settings for the battery (e.g.
  • Page 49 Accounts Account overview (Email, social media etc.), switch automatic synchro- nisation of data on/off Operating assistance Reading aids, display gesture control, settings for persons with dyschro- matopsia or other sight disorders Digital wellbeing & Device usage duration, app timer, youth protection settings sleep time programme, digital well- being Google Services and settings for Google...

  • Page 50: Useful Functions

    Useful Functions Your mobile phone provides other useful functions. Setting Up a Google Account You can set-up a Google account at a later date in order to receive further helpful functions and have access to other apps via Google Play. Navigate to ┣All Apps┫...

  • Page 51: Setting Up E-Mail Accounts

    Setting Up E-mail Accounts You can set-up several e-mail accounts on your mobile phone. Navigate to ┣All Apps┫ > ┣Settings┫ > ┣Accounts┫. Tap on the ┣Add account┫ button. Tap on the ┣IMAP┫ or ┣POP┫ button, depending on the e-mail protocol you use. In case of doubt, inquire at your e-mail provider.

  • Page 52: Surfing In Internet

    Surfing in Internet A web browser (Chrome) is already installed on the mobile phone which can be used to surf in internet and visit web sites. NOTE: To avoid extra costs, you need access to a wireless network (WIFI/WLAN) or a reasonable tariff from your mobile phone provider. Navigate to ┣All Apps┫...

  • Page 53: Youtube

    Youtube The Youtube app is already installed on your mobile phone. This means you have direct access to videos and streams from You- tube. Navigate to ┣All Apps┫ > ┣Youtube┫. Enter a search term in the search bar or select the required video directly.

  • Page 54: Whatsapp

    WhatsApp WhatsApp is already installed on the mobile phone. WhatsApp is a messenger service with which to send messages to your con- tacts, similarly to using the short texts function (SMS). The messag- es are sent via an active data connection. NOTE: To avoid extra costs, you need access to a wireless network (WIFI/WLAN) or a reasonable tariff from your mobile phone provider.

  • Page 55: Mediteo

    5.10 mediteo Mediteo, a medication reminder app certified by the TÜV, is al- ready installed on the mobile phone. You can use this app to scan your medication and set-up a reminder for when to administer it. Navigate to ┣All Apps┫ > ┣mediteo┫. NOTE: When opening mediteo for the first time, you must read the site policy and accept it, if you agree. You can register for a CGM LIFE account, if required, or start without an account.

  • Page 56: Troubleshooting

    Troubleshooting Even in the case of the mobile phone, it is possible that something does not work as it should. The following information should help to solve the problem. Restarting the Mobile Phone Press the On/Off button for 3 seconds. Tap on the ┣Restart┫...

  • Page 57: Restoring The Default Factory Settings

    Restoring the Default Factory Settings If the problem cannot be solved otherwise, it may be helpful to reset the default factory settings. Please note that after being reset the mobile phone must be set-up and configured again. Navigate to ┣All Apps┫ > ┣Settings┫ > ┣System┫ > ┣Advanced┫ > ┣Reset options┫.

  • Page 58: Questions And Answers (Faq)

    Questions and Answers (FAQ) This chapter contains answers to frequently asked questions and possible solutions to problems. The mobile phone cannot be switched on. There is no battery inserted or the battery is not sufficiently charged. Insert or charge the battery, whichever is necessary. Further information is provided in Section 1.10 Putting the Mobile Phone into Operation on Page If the battery charge drops below a minimum status, the mobile...
  • Page 59 Why doesn't the SIM card fit in the slot in my mobile phone? The mobile phone can be fitted with SIM cards of the following formats: 1 × micro SIM card, 1 × nano SIM card If your SIM card has a different format, please contact your mo- bile phone provider. They can transfer the data on the SIM card to a card with a suitable format. The display of my mobile phone has "frozen"...
  • Page 60 The caller is too quiet or difficult to understand. Increase the volume of the caller using the volume button on the mobile phone. While a call is in progress, press the Increase volume button. How can I install more apps on the mobile phone? You can download and install other apps from Google Play.
  • Page 61 How can I change the brightness of the mobile phone screen? The brightness of the mobile phone screen can be adjusted easily using the slider control in the Quick Access menu. Further informa- tion is provided in Section 2.7.1 Opening the Quick Access Menu on Page Alternatively, navigate to ┣All Apps┫...
  • Page 62 The camera on my mobile phone works but I cannot save any pictures or videos. Expand the memory of the mobile phone by inserting a microSD memory card. You can purchase a suitable microSD memory card from specialist retailers. Pay attention to the technical specifica- tions in Section 7.7 Technical Properties on Page Is it possible to backup the data and apps on the mo- bile phone?

  • Page 63: Appendix

    Appendix This section contains further important information related to the mobile phone. Symbols The following symbols are provided on the packaging of the mo- bile phone. The symbols and their significance are listed below: Hearing aid compatible (HAC) SOS function Convenient picture dialling Medication reminder app (mediteo) is prein- stalled Android10...

  • Page 64: Disposal

    Disposal The adjacent symbol indicates that electrical and electronic apparatus and batteries no longer required must be disposed of separate from domestic waste in accordance with legal directives. Disposal is free of charge. Remove the batteries from the device. Dispose of the device and batteries at collection points provid- ed by your local public waste management authorities.

  • Page 65: Warranty

    Warranty Dear customer, we are delighted that you have chosen this equipment. In the case of a defect, please return the device together with the receipt and original packing material to the point of sale.
  • Page 66 Care Instructions Clean the housing surfaces and screen of the mobile phone with a soft, fluff-free cloth. Do not use any solvents or cleaning agents. Legal Information Google, Android, Google Play and other brands are trademarks of Google LLC.

  • Page 67: Technical Properties

    Technical Properties Mobile communication WCDMA 850/900/1800/1900 MHz frequency range LTE 900/2100 MHz (B1/B3/B7/B20) Mobile communication 100 MBps download; 50 MBps upload transmission rate Mobile communication 2G: 900 MHz 31 dBm, 1800 MHz 29 dBm, transmission power 3G: 2100 MHz 21dbm, 900 MHz 20 dBm LTE: BAND1 20 dBm, BAND3 20.1 dBm, BAND7 19.8 dBm, BAND8 20 dBm, BAND20 20 dBm Wifi standard IEEE 802.11n...
  • Page 68 Subject to change without prior notice. GO Europe GmbH Zum Kraftwerk 1 Art. No. 2286 (black), 2287 (red) D-45527 Hattingen Germany Version 11.2020...

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