What To Do If The Aid Stops Working - signia Contrast HP+ Information Booklet

What to do if the aid stops working

Has your hearing aid stopped amplifying sound?
• Turn the aid off and on again. You may have accidentally altered the
program or volume. This should reset the aid.
• Try one new battery. Each battery will last between 1 and 2 weeks.
• Try separating the tubing from the aid and cup the aid in your hand.
The aid should whistle:
- If it whistles, check the tubing and mould/LifeTip for signs of
blockage. You may need to contact the Audiology Department to
change tubing/LifeTip.
- If it does not whistle, contact the Audiology Department for an
appointment.
Does your hearing aid whistle when it is in your ear?
• Check that the ear mould/LifeTip is inserted correctly and fully into
your ear.
• You may have excess wax, which can cause your hearing aid to
feedback. See your GP about removal.
• Check your tubing for discolouration or cracks. The tubing may need
to be changed.
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Remember to:
If none of this solves the
Turn OFF and ON
1
problem, take the aid back
to your audiology service to
2 Check for blockages
see if it needs to be repaired.
Change the battery
3
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