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Sony FIU-810 Puppy Instruction Manual

Fingerprint identification unit
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Training Your Puppy® Unit
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  • Page 1 Training Your Puppy® Unit Page 1...
  • Page 2 Training Your ® FIU-810 Puppy Unit A Guide to Installing and Using Your Sony® FIU-810 Fingerprint Identity Token with Sony’s Puppy Suite™ Personal Software Revision 1.1 – 27 July 2004 Training Your Puppy® Unit Page 2...
  • Page 3 ©2004 Sony Electronics Inc. All rights reserved. Features and specifications are subject to change without notice. Sony, Puppy, Puppy Suite, the Puppy logo, and Like No Other are trademarks of Sony. Microsoft and Windows are registered trademarks of Microsoft Corporation. Adobe and Acrobat are trademarks of Adobe, Inc. Other trademarks are property of their respective This product may have a possibility (of less than 0.001% according to our measurements at a Level 4 setting) of granting access...
  • Page 5 Introduction Thanks for purchasing (shall we say adopting?) a Sony® Puppy® fingerprint identity token. We think you’ll find it to be easy-to-use and a convenient tool in your day-to-day interactions with your computer. Just think…you won’t need to worry about typing passwords any more! And you can be assured that your fingerprints are protected, as they are being matched, processed, and stored on the portable unit sitting on your desk.
  • Page 6 Connections Sony’s Puppy fingerprint identity units connect to your Windows® 2000/XP operating system- equipped PC with a USB connector. The Puppy units will not be recognized if connected to a ‘self-powered’ or unpowered hub, and your PC may become unstable.
  • Page 7 ‘backup’ finger. In fact, Sony recommends that you enroll four fingers: right and left index, and right and left thumb, so you will be able to use the device no matter how it is connected to your PC.
  • Page 8: Section 2: Installing The Software

    Section 2: Installing the Software System Requirements for Puppy Suite™ Personal Software Hardware • Intel® Pentium® 300MHz or higher processor (Pentium II 400MHz or higher recommended) • 64MB or higher (128MB or higher in Windows® XP) • 5MB of free hard disk space •...
  • Page 9 Installation IMPORTANT: You must be an administrator or have administrative rights on your computer in order to install the Puppy Suite Personal software. IMPORTANT: If you have another version of the Puppy Suite software installed (i.e. for the FIU-600 Puppy) or any other biometric security software, you must uninstall this software first to prevent any conflicts.
  • Page 10 8. Necessary files will be copied into the hard disk and the [InstallShield Wizard Complete] dialog box will appear. 9. Choose [Yes, I want to restart my computer now] and click [Finish]. If you see any message boxes, read carefully and click [OK]. Your PC will be rebooted and the installation will be complete.
  • Page 11: Section 3: Initial Setup

    Section 3: Initial Setup Puppy Suite™ Personal Software and the FIU-810 Puppy® Token The FIU-810 fingerprint identity token scans, stores, and matches fingerprints on-board the device. Each Puppy unit can hold up to 10 fingerprints of a single user. Each device is therefore unique to an individual user.
  • Page 12 choose [Fingerprint OR Password]. You can improve the security of this choice by making your Windows password more complex (add numbers, letters, symbols, upper/lowercase) and also making the Puppy password (see Step 4) a ‘complex’ password. In any case, it’s always a good idea to keep a copy of your Windows password in a safe, secure place, just in case something happens to your Puppy or your PC.
  • Page 13 • Retry after breathing on your finger or wetting it to moisten your skin (when your finger is too dry) • Retry after drying your finger (when your finger is too wet) • Wipe off dirt and dust from the sensor with a soft, dry cloth •...
  • Page 14 If you click [Yes], you will repeat the enrollment process and register another fingerprint. Sony strongly suggests enrolling more than one fingerprint. In fact, you may want to register a thumb and index finger from both left and right hands to be sure that you can...
  • Page 15 Note • As part of setting up the private storage area, all files in the public storage area [except fingerprint data, password data, certificate(s), cryptographic key(s) and User Manager software] will be deleted. Please backup files in the public storage area before doing this operation, if needed. 1.
  • Page 16 Note Accounts registered into the Puppy unit must exist on the current Windows system. If you add a Windows account which does not exist, the account will not be added to Windows. For more information about how to add a new Windows account, see Windows Help. 1.
  • Page 17 Section 4: Using Puppy Suite™ Personal Software This section provides you with the basic tools needed to use your Puppy® device with Puppy Suite software: • Windows® Logon • Password Provider • Access Files & Lock/Unlock Private Storage Area • Encrypt/Decrypt Files •...
  • Page 18 Figure 1: Puppy Suite Personal Windows Logon Screen 1. Make sure that a User Name registered in Account Manager is displayed in the [User Name] box. If not, choose a user name from the drop down list. 2. Choose an authentication method from the drop down list. [Fingerprint] Fingerprint Authentication only.
  • Page 19 Note If you edit the Windows password in Account Manager, the password in Windows itself will NOT be changed. Also, if your password was changed by your administrator, you will need to go into Account Manager and change the information manually. 1.
  • Page 20 F12 (default [Display Authentication Dialog] key). If these two options fail, please call our Technical Support Center at 866-347-7669 or email us at Password Provider: Register Usernames and/or Passwords 1. Open the web site or application dialog box.
  • Page 21 4. Type identifying information into the [Label] box. This [Label] will be displayed in the [List of registered data] dialog box. 5. Set [Auto] check box. If you check this box, the [Login] dialog box will appear automatically when the registered web site or application dialog box is opened or becomes active.
  • Page 22 • If the [Auto] check box is OFF, the [Login] dialog box won't appear automatically when you open the registered web site or application dialog box. In this case, press the [Display Authentication Dialog] key to display it. • There may be some websites or applications where the ID(s) and/or password(s) are automatically entered into the dialog boxes, but buttons like [OK] &...
  • Page 23 Accessing Files on Your FIU-810 Unit Once you have set up your private storage area on the device as outlined in Section 3, two removable drives (with separate drive letters) will be displayed in My Computer. You can choose to name these drives, if you wish. The private storage area is displayed as an empty disk drive on your PC.
  • Page 24 Accessing the Private Storage Area: Unlock from User Manager 1. Start User Manager and click [Unlock]. If, instead, the [Lock] button is displayed, the private storage area is already unlocked. 2. The [Login] dialog box will appear. Authenticate your fingerprint and/or password. After successful authentication, the private storage area will be unlocked.
  • Page 25 • The file name will be changed to "(original file name).ps8" and the icon will also be changed. The encrypted file is stored in the same directory as the original file and the original file is deleted by default. If you change the setting, you can keep the original file. •...
  • Page 26 Finger Click: Register Web Site or Application 1. Click the [Puppy Suite] icon in the System Tray and choose [Finger Click Settings]. The [Login] dialog box will appear. 2. Verify your finger on the Puppy unit. The [Finger Click Settings] dialog box will appear. 3.
  • Page 27 higher security into your PC and network environment. (Links to additional information on PKI and digital certificates are provided in the Puppy Suite Help file.) The Puppy unit can generate and store up to 2048-bit RSA key pairs and store their associated digital certificates to communicate with applications utilizing certificates through either the CryptoAPI or PKCS#11 cryptographic module interfaces.
  • Page 28 Certificate Manager: Managing your Digital Certificates To start Certificate Manager, choose [Start Certificate Manager] after clicking on the [Puppy Suite] icon in the System Tray or click [Start] in the Taskbar -> [Programs] -> [Puppy Suite 810]. Verify your finger on the Puppy unit to open the display. Certificate Manager: Importing, Exporting and Deleting Certificates Follow the color-coded instructions below to import, export, or delete certificates to/from the Puppy unit.
  • Page 29 1. Start Certificate Manager. 2. Click the [Personal] tab. Your "Personal" certificate(s) will be displayed. 3. Click [Import], [Export], or [Delete]. Import Certificate 1. The [Open File] dialog box will appear. 2. Choose the certificate file you want to import into the Puppy unit and click [Open].
  • Page 30 Certificate Manager: Registering Certificates to the Windows Certificate Store, Import/Export/Delete Certification Authority (CA) Certificates Detailed instructions on these operations can be found in the Puppy Suite Help file, accessible from the [Start menu] or the [Puppy Suite] icon in the System Tray. Disconnect / Connect Actions and Issues To safely disconnect the Puppy unit, open [Unplug or Eject Hardware] in the system tray, choose the "USB Mass Storage Device"...
  • Page 31 When complete, • Click [OK] to make your changes effective and close the dialog box. • Click [Apply] to make your changes effective. • Click [Default] to return all settings to their default values. • Click [Cancel] to cancel the changes and close the dialog box. Puppy Suite Settings: Password Provider •...
  • Page 32 Puppy Suite Settings: Crypto Manager • [Compress the file] Check Box Check if you want to encrypt a file after the file is compressed. The time stamp (modified date) is not changed in the compressed and encrypted file. • [Delete original file] Check Box Check if you don't want to keep the original file when the file is encrypted/decrypted.
  • Page 33 Section 5: Uninstalling the Puppy Suite Personal Software Important: You must be logged in as an Administrator to uninstall the software. You can uninstall the Puppy Suite software and also add/delete individual components. Uninstalling the software does not erase your fingerprints, windows account info, passwords, or any other data stored on the Puppy unit.
  • Page 34 4. The message below will appear when complete. Click [OK]. Training Your Puppy® Unit Page 34...
  • Page 35: Section 6: Troubleshooting & Frequently Asked Questions (Faq)

    Section 6: Troubleshooting & Frequently Asked Questions (FAQ) Troubleshooting Check First… • Have you correctly connected the Puppy unit to your PC? • Are you using the USB cable included with the Puppy unit? • Does your PC meet the System Requirements? •...
  • Page 36 Fingerprints cannot be registered/verified. The "Puppy has been locked" message appears. Training Your Puppy® Unit • Does your computer's hard disk have over 20 MB available? • Is the CD-ROM drive working correctly? The Puppy Suite software CD-ROM may be dirty. •...
  • Page 37 This is due to certain settings in your PC’s BIOS system; the PC may be looking at your FIU-810 device as a drive. Sony has noticed that some PCs will start up slowly (and may ‘appear’ to freeze) at the system welcome screen (where the PC would typically say ‘VAIO’, etc.). The PC will eventually boot, but to speed up this process simply disconnect your Puppy unit for a short time until the PC continues to boot, and then plug it back in.
  • Page 38 …if your finger is too moist, to rub your finger on your slacks or sleeve and then place your finger on the unit. What happens if I lose my FIU-810 unit? The Puppy Suite Personal software was designed with both convenience and security in mind. If you lose your device, and you had set your authentication method to [Fingerprint OR Password], the software will default to a standard Windows username and password (not your Puppy password) dialog box.
  • Page 39 You can also force the Puppy Suite software to try to insert information on a previously registered website by pressing F12. If these two options fail, please call our Technical Support Center at 866-347-7669 or email us at Also, an updated list of non-functional websites is maintained at
  • Page 40 Therefore, there may be a conflict between the Puppy GINA and other installed GINAs. Only one GINA can be active at a time. Visit for more information and possible solutions, or contact our Technical Support Center at 866-347-7669 or email us at Training Your Puppy® Unit Page 40...
  • Page 41: Section 8: Glossary

    Section 8: Glossary Capacitance A method of capturing a fingerprint image via measurement of the varying capacitance values (electrical field) between the fingerprint sensor and the ridges and valleys of a fingerprint. Certification Authority (CA) A trusted organization that issues digital certificates. CryptoAPI Cryptographic API (Application Programming Interface) provided by Microsoft.
  • Page 42 PKCS#11 Cryptographic Token Interface Standard provided by RSA Data Security. Template The file that is generated and stored after enrollment of a fingerprint (or other biometric). The raw image of the fingerprint is not stored. Typically, the file is substantially smaller than the original raw image, and cannot be reverse-engineered into the original image.
  • Page 43: Section 9: Who To Contact

    Section 9: Who to Contact? If you have any problems with your Puppy® unit or the Puppy Suite™ software, need more information on other Sony products, or have specific questions relating to your installation, please contact Sony via the information provided below.