Canon iP3000 Simplified Service Manual page 19

(8-1. FAQ (Problems specific to the iP3000 and corrective actions) cont'd)
No. Rank Function Phenomenon
7 B Print Soiling on paper in
results automatic duplex printing
(lines or streaks
perpendicular to the
paper feed direction)
8 C Scratches on paper
Rank: A: The phenomenon is likely to occur frequently. (Caution required).
B: The phenomenon may occur under certain conditions, but likeliness is assumed very low in practical usage.
C: The phenomenon is unlikely to be recognized by the user, and no practical issues are assumed.
*2: Locations to clean in servicing when soiling on paper in automatic duplex printing persists:
Condition
- Automatic duplex printing (Photo
Paper Plus Double Sided,
postcards, plain paper)
- PP-101D, PP-101, PR-101, - Paper is scratched.
SG-101, etc. - Marks appear on printed
- Paper feeding from the cassette paper.
- Multiple number of sheets loaded
Possible Call / Claim Corrective action
Temporary operational solution:
Cancel automatic duplex printing, and
manually print each side of paper.
Cleaning by user:
1. Perform Bottom plate cleaning (from
the printer driver) up to 3 times
*1
: Change the paper in each Bottom
plate cleaning. The cleaning can end
when paper does not get any soiling.
2. If soiling on the paper still remains
after 3 times of Bottom plate cleaning,
wipe the platen rib(s) and their
surroundings with a cotton swab.
If the phenomenon persists after
conducting 1 and 2, servicing is required.
Service:
Wipe any soiling or dirt off from the
sheet feed unit and the bottom case
*2
unit ribs .
- Change the paper feeding method from
the cassette to the auto sheet feeder.
- If automatic duplex printing is
performed, cancel it, and, by setting
only a single sheet of paper in the auto
sheet feeder, manually print each side
of paper.
39
Cause
On the rib(s) inside the sheet feed
unit used for duplex printing, ink mist
may accumulate, smearing paper.
*1
.
Scratches on the PF return lever due
to paper feeding from the cassette,
and duplex printing path.