Accessories And Spare Parts; Troubleshooting - Macherey-Nagel NANOCOLOR Advance Quick Start Manual

Accessories and spare parts

Only use accessories and spare parts approved by the manufacturer. If parts not
approved by the manufacturer are used, the operator is responsible for the conformity of
the device and the warranty will become void.
For information on accessories and spare parts, refer to the complete operating instruction
of the device or contact MACHEREY-NAGEL.

Troubleshooting

Depending on the operating status, different messages can be displayed. The source of the
error can be either an operating error or a malfunction of the device.
In case of recurring errors, contact MACHEREY-NAGEL.
Error
The device does not
start
Wavelength is outside
the permitted range
(340–800 nm)
Data cannot be
exported
Initialization error
Absorbance > 3.5 E
12 Spectrophotometer NANOCOLOR
NOTICE
Cause
The battery is empty or the
device is not connected to a
power source.
The wavelength range of
the device extends from
340–800 nm.
The connected data carrier
is damaged.
The device was not
successfully initialized.
The measured absorbance
is higher than 3.5.
Solution
Connect the device to a
power source. Charge the
battery of the device.
Enter a wavelength within the
range of 340–800 nm.
Reconnect the data carrier
and repeat the data export.
Restart the device. Contact
the technical customer
service.
Dilute the sample and repeat
the measurement. Check
the use of a cuvette with a
shorter path length.
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Advance 1.0, 08.2020