Troubleshooting; General Troubleshooting Procedure; Contact Service; Troubleshooting Guide - Idex Fast & Fluid Management X-SMART Original Manual

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Troubleshooting

5
Troubleshooting
5.1

General troubleshooting procedure

1. Try to solve the problem with the information in this manual.
See § 5.3.
2. If it is not possible to solve the problem with the information in
this manual, contact service. See § 5.2.
5.2

Contact service

1. Find the type plate on the plate next to the emergency stop
switch. See § 3.1.4.
2. Take a note of the model number and the serial number of the
machine.
3. Contact your supplier or manufacturer.
See
www.fast-fluid.com
and Asia) or
5.3

Troubleshooting guide

Problem
Main power supply is
present but the machine
does not work.
The machine has a failure
and does not respond
correctly to the request from
the dispense software.
Note
For all error messages on the computer: see the
help topic in the dispense software.
(Fast & Fluid Management Europe
www.fluidman.com
(Fluid management, U.S.A.).
Possible cause
The emergency stop switch is
active.
The failure could be mechanically
or electronically.
X-Smart
18
Possible solution
Reset the emergency stop switch.
See § 3.2.3.
Push the emergency stop switch to reset
the machine. Reset the emergency stop
switch. See § 3.2.3.
If the machine still has a failure, contact
service. See § 5.2.
V 1.4

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