Troubleshooting Guide; After Sales Service - Whirlpool AKR 021 Instructions For Use Manual

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3gb66016.fm Page 21 Monday, August 19, 2002 11:59 AM

TROUBLESHOOTING GUIDE

1. The cooktop does not work:
Is the gas supply tap switched on?
Has the gas supply (methane) been cut off?
Is the cylinder empty? (Liquid gas)
Are the burner openings clogged?
Have the cap or burner been correctly repositioned
after cleaning?

AFTER SALES SERVICE

Before contacting After-Sales Service:
1. Try to solve the problem
(see "Troubleshooting guide").
2. Turn off the appliance and restart it to see if
the fault is repeated.
If after the above checks the fault still occurs, get
in touch with the nearest After Sales Service.
Please give: a short description of the fault,
• the exact type and model,
• the service number (on the rating plate) is
located on the underside of the cooktop. The
service number is also indicated on the
guarantee booklet.
• your complete address and phone number.
2. The burner does not stay lit:
Repeat the lighting operation turning the knob to
the symbol representing the small flame
3. The electric ignition does not work:
Is there a power failure?
If any repairs are required, please contact an
authorised After Sales Service as indicated in the
warranty.
In the event that an operation or repair is carried
out by an unauthorised technician, always
request a certification of the job carried out and
insist on the use of original spare parts.
Failure to comply with these instructions may
compromise the safety and quality of the product.
.
21

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