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Summary of Contents for VeriFone KX600
- Page 1 KX600 Installation Guide Verifone Part Number DOC501-003-EN-A, Revision A...
- Page 2 Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
Setup KX600 Installation Safety Instructions ....... . 13 Inside the Shipping Carton ......... 15 Installing KX600 . - Page 4 Caution and KX600 Caution and Warning Messages....... 35 Warning Messages...
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Page 5: Audience
Messages. Shows the UL/cUL Listing compliant translations of all Warning and Caution messages in this installation guide. Related To learn more about the KX600, refer to the following set of documents and their Documentation associated Verifone Part Numbers (VPNs). VPN DOC501-001-EN... -
Page 6: Conventions And Acronyms
Acronym Definitions Acronym Definitions CTLS Contactless Europay, MasterCard and Visa Integrated Circuit Light-Emitting Diode Merchandise Return Authorization Near Field Communication Radio Frequency RJ45 Registered Jack 45 modular connector Single CI Single Contactless Interface SubMiniature version A connector KX600 I NSTALLATION UIDE... -
Page 7: Features And Benefits
HAPTER Device Overview The KX600 is a kiosk solution perfect for drive-through digital experience. For the first time, providing the innovative digital experience. The KX600 kiosk solution enables contact and contactless payments in drive-through environments by using a fixed contactless reader all while not leaving the comfort of the car and paying through a drive-through window. -
Page 8: Performance And Durability
Tamper-resistant construction, SSL protocols • Direct key injection using industry standard HSMs • VeriShield Retain • VeriShield Remote Key • Verifone Secure Data • VeriShield Total Protect • MasterCard TQM • IPP8 functionality plus multiple DUKPT engines • EMV L1 and L2 •... -
Page 9: Contactless Capabilities
Features and Benefits Contactless The device includes the following contactless capabilities: Capabilities • Verifone’s advanced contactless architecture that future-proofs investment with a single contactless interface (SingleCl), SoftSAMs and side-by-side application architecture. • Dedicated tap zone for optimized user experience. •... - Page 10 EVICE VERVIEW Features and Benefits THIS PAGE IS INTENTIONALLY LEFT BL ANK KX600 I NSTALLATION UIDE...
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Page 11: Kx600 Specifications
KX600 unit. PROCESSOR 400 MHz, ARM11 32-bit RISC MEMORY 384 MB (256 MB Flash, 128 MB SDRAM) Embedded Linux with Verifone security enhancements DISPLAY 3.5” (480 X 320) color display POWER SUPPLY 12V DC - 24V DC CARD READER... - Page 12 PECIFICATIONS KX600 Specifications KX600 I NSTALLATION UIDE...
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Page 13: Kx600 Installation Safety Instructions
HAPTER Setup This chapter describes the setup procedure for the KX600 unit in the following sections: • KX600 Installation Safety Instructions • Inside the Shipping Carton • Installing KX600 • Connecting Cables • Smart Card Reader • Contactless Transactions KX600... - Page 14 It is recommended to periodically inspect the product and its fixing points to ensure that the safety is maintained. The response time, brightness and colors of KX600 unit may be affected by the ambient temperature. Tiny spots (dark or luminescent) may appear on the display due to the liquid crystal characteristics.
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Page 15: Inside The Shipping Carton
Do not use a tampered or a damaged unit. The device comes equipped with WARNING tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately. KX600 I NSTALLATION UIDE... - Page 16 ETUP Inside the Shipping Carton - KX600 Unit Figure 2 KX600 I NSTALLATION UIDE...
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Page 17: Installing Kx600
NOTE discretion. Following are the steps to install KX600 kiosk unit. Identify the wall where you want to mount the KX600 kiosk. Ensure there is enough space so that the device can freely move till ± 90 degree. KX600 I... - Page 18 ETUP Installing KX600 Mark 49.8" (1265mm) from the ground level for the conduit access hole. - Drilling Conduit Access Hole Figure 3 Drill the conduit access hole on the wall using a 2” to 2-3/4” hole saw. Ensure anchors do not protrude more than 0.500" (12.7mm) from substrate.
- Page 19 ETUP Installing KX600 - Drilling a Hole Using Wall Mounting Bracket Figure 4 CAUTION Ensure that the anchors do not protrude more than 0.5". Fix the wall mount plate. • Ensure the bracket is at the correct level. • Torque anchors as per manufacturer’s recommendations.
- Page 20 ETUP Installing KX600 KX600 I NSTALLATION UIDE...
- Page 21 Ensure to install a bollard prior to mounting the device. This will help to regulate NOTE the traffic getting too close to the curb and prevents the vehicle from hitting the installed KX600 device. - Fixing a Wall Mount Plate Figure 5 Measure the distance from the inside wall to the outside wall and cut 1-1/2"...
- Page 22 ETUP Installing KX600 Seal around the enclosure wall bracket after mounting it on the wall. NOTE If sealing is done around the bracket, then ensure the sealing material does not extend beyond .125" (3.2mm) from substrate - Sealing the Conduit Figure 7 Pre-cut 1"...
- Page 23 ETUP Installing KX600 If the conduit fittings are used, ensure that there are no obstructions within the enclosure after fastening into position. - Placing the Device Figure 8 The recessed opening should accommodate a minimum of 3" (76mm) of open space •...
- Page 24 ETUP Installing KX600 Slide the device with the pre-installed 1" conduit through the conduit access hole in the wall. Sliding the Device Figure 9 CAUTION Ensure cables are fully protected prior to inserting through the wall. - Placing the Device Figure 10 Align the device pins with the slots on the wall bracket and place it securely.
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Page 25: Connecting Cables
Fasten the 2-3/8" bolts using #T40 tamper resistant torx bit. - KX600 Device Wall Mounted Figure 11 Connecting The KX600 kiosk unit’s rear panel has cables connecting the power supply, Cables network, ground and the POS. Ground cable. Power cable is to connect the power supply of the device. -
Page 26: Smart Card Reader
Figure 13 To conduct a smart card transaction: Position the smart card with the gold contacts facing upward. Insert the card into the smart card reader slot in a smooth, continuous motion until it seats firmly. KX600 I NSTALLATION UIDE... -
Page 27: Contactless Transactions
Leave the smart card in the card reader until the transaction is completed. Premature removal can void the transaction. Contactless The KX600 kiosk unit supports contactless transactions through an integrated Transactions contactless module. The device only becomes active for contactless smart card transactions when initialized by an application in the POS terminal. - Page 28 ETUP Contactless Transactions THIS PAGE IS INTENTIONALLY LEFT BL ANK KX600 I NSTALLATION UIDE...
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Page 29: Additional Safety Information
These suggestions apply equally to your contactless device, or any of its attachments or accessories. If your device is not working properly, take it to the nearest Verifone-authorized service provider for servicing or replacement. Additional The following is additional information for your safety in using this device. -
Page 30: Potentially Explosive Environments
If the unit shows no presence of foreign objects, then test the SCR function and record results. Proceed to Step 2. Send your device to a Verifone authorized repair center if foreign objects are CAUTION found in the SCR at any time during SCR inspection, test diagnostics, or cleaning process. -
Page 31: Returning A Device For Service
HAPTER Verifone Service and Support Contact your local Verifone representative or service provider for any problems on your terminal. For product service and repair information: • USA – Verifone Service and Support Group, 1-800-Verifone (837-4366) • Monday - Friday, 8 A.M. - 8 P.M., Eastern time •... -
Page 32: Accessories And Documentation
• Reference the model and part number in the Note box. NOTE One MRA number must be issued for each KX600 you return to Verifone, even if you are returning several of the same model. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned. -
Page 33: Peripheral Device Does Not Work
HAPTER Troubleshooting Guidelines The troubleshooting guidelines provided in the following section are included to assist you to successfully install and configure your KX600 terminal. If you have problems operating your KX600 terminal, please read through these troubleshooting examples. If the problem persists even after performing the outlined guidelines or if the problem is not described below, contact your local Verifone representative for assistance. - Page 34 ROUBLESHOOTING UIDELINES Peripheral Device Does Not Work THIS PAGE IS INTENTIONALLY LEFT BL ANK KX600 I NSTALLATION UIDE...
- Page 35 Si une étiquette ou d'un composant appears damaged, please semble endommagé, se il vous plaît notify the shipping company aviser la compagnie de navigation et and your Verifone service votre fournisseur de services Verifone provider immediately. immédiatement. Caution Setup page 15 Observe standard precautions Observer les précautions standard dans...
- Page 36 AUTION AND ARNING ESSAGES KX600 Caution and Warning Messages Table 3 Caution and Warning Messages (continued) Notice Chapter Page English Text French Text Caution Maintenance page 23 Never use thinner, Ne jamais utiliser de diluant, le trichloroethylene, or ketone trichloréthylène ou des solvants à base Cleaning based solvents –...
- Page 37 AUTION AND ARNING ESSAGES KX600 Caution and Warning Messages THIS PAGE IS INTENTIONALLY LEFT BL ANK KX600 I NSTALLATION UIDE...
- Page 38 Verifone, Inc. 1-800-Verifone www.verifone.com KX600 Installation Guide Verifone Part Number DOC501-003-EN-A, Revision A...
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