Obtaining Documents; Unpacking/Shipping Information; Unpacking A Product; Product Servicing - Harris SELENIO SEL-MDX1-EES Installation And Operation Manual

Mpeg-2 transport stream multiplexer/demultiplexer
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SEL-MDX1
Installation and Operation Manual
Obtaining
Documents

Unpacking/Shipping Information

Unpacking a
Product
1
2
3
4
5
Product
Servicing
Returning a
Product
Copyright © 2011, Harris Corporation
Table 2-2 Writing Conventions
Term or
Description
Convention
hyperlink
Indicates a jump to another location within the electronic document
or elsewhere
Internet address
Indicates a jump to a website or URL
Indicates important information that helps to avoid and troubleshoot
NOTE:
problems
Product support documents can be viewed or downloaded from our website. Alternatively,
contact your Customer Service representative to request a document.
This product was carefully inspected, tested, and calibrated before shipment to ensure years
of stable and trouble-free service.
Check equipment for any visible damage that may have occurred during transit.
Confirm that you have received all items listed on the packing list.
Contact your dealer if any item on the packing list is missing.
Contact the carrier if any item is damaged.
Remove all packaging material from the product and its associated components before you
install the unit.
Keep at least one set of original packaging, in the event that you need to return a product
for servicing.
Except for firmware upgrades, SEL-MDX1 modules are not designed for field servicing. All
hardware upgrades, modifications, or repairs require you to return the modules to the
Customer Service center.
In the unlikely event that your product fails to operate properly, please contact Customer
Service to obtain a Return Authorization (RA) number, and then send the unit back for
servicing.
Keep at least one set of original packaging in the event that a product needs to be returned
for service. If the original package is not available, you can supply your own packaging as
long as it meets the following criteria:
The packaging must be able to withstand the product's weight.
The product must be held rigid within the packaging.
There must be at least 2 in. (5 cm) of space between the product and the container.
The corners of the product must be protected.

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