Supermicro SuperServer 120GQ-TNRT User Manual
  1. Manuals
  2. Brands
  3. Supermicro Manuals
  4. Server
  5. SuperServer 120GQ-TNRT
  6. User manual

Supermicro SuperServer 120GQ-TNRT User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
SuperServer
®
120GQ-TNRT
USER'S MANUAL
Revision 1.0

Advertisement

Table of Contents
loading

Related Manuals for Supermicro SuperServer 120GQ-TNRT

Summary of Contents for Supermicro SuperServer 120GQ-TNRT

  • Page 1 SuperServer ® 120GQ-TNRT USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    SuperServer 120GQ-TNRT User's Manual Contents Contacting Supermicro ......................8 Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Drive Carrier Indicators .....................10 Control Panel .........................11 Rear View ..........................12 Power Supply Indicators ....................13 Top View ..........................14 1.3 System Architecture ......................15 Main Components ......................15...
  • Page 5 Preface Installing the System into the Rack ..................27 Removing the System From the Rack ................28 Removing the Outer Rails From the Rack ................29 Chapter 3 Maintenance and Component Installation 3.1 Removing Power ........................30 3.2 Accessing the System ......................31 3.3 Processor and Heatsink Installation ...................32 The Processor Carrier Assembly ..................32 Overview of the Processor Carrier Assembly ..............33 Overview of the CPU Socket ....................33...
  • Page 6 SuperServer 120GQ-TNRT User's Manual 3.8 System Cooling ........................54 Installing Fans ........................54 3.9 Power Supply ........................56 Power Supply Failure ......................56 3.10 BMC ..........................57 3.11 Cable Routing Diagram ......................58 Chapter 4 Motherboard Connections 4.1 Power Connections ......................59 4.2 Headers and Connectors ....................60 Control Panel .........................63...
  • Page 7 7.6 Where to Get Replacement Components ................92 7.7 Reporting an Issue ......................92 Technical Support Procedures ..................92 Returning Merchandise for Service ...................92 Vendor Support Filing System ..................93 7.8 Feedback ..........................93 7.9 Contacting Supermicro .......................94 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...

  • Page 8: Contacting Supermicro

    SuperServer 120GQ-TNRT User's Manual Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    Chapter 1: Introduction Chapter 1 Introduction 1.1 Overview This chapter provides a brief outline of the functions and features of the SuperServer 120GQ-TNRT. It is based on the X12DGQ-R-P motherboard and the CSE-118GQE chassis. The following provides an overview of the specifications and capabilities. System Overview Motherboard X12DGQ-R-P...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Control Panel Figure 1-1. Front View Note: The PCIe lanes dedicated for NVMe support utilize PCIe lane reversal on the X12DGQ motherboard.

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel HDD LED NIC LEDs Information LED Power LED UID Button Power Button Figure 1-2. Control Panel Control Panel Features Feature Description Depressing the UID (unit identifier) button illuminates an LED on both the front and rear of the UID Button chassis for easy system location in large stack configurations.

  • Page 12: Rear View

    Chapter 1: Introduction Rear View LAN Ports VGA Port USB Ports BMC LAN Port Power Supply 1 Power Supply 2 Figure 1-3. System: Rear View System Features: Rear Feature Description Power Supplies Two redundant power supply modules, PWS1 on the left, PWS2 on the right Two LAN ports Two USB 3.0 Gen 1 ports BMC LAN...

  • Page 13: Power Supply Indicators

    Chapter 1: Introduction Power Supply Indicators Power Supply Indicators Power Supply Condition Green LED Amber LED No AC power to power supply Power supply critical events causing a shutdown/failure/OCP/OVP/fan failure/ OTP/UVP Power supply warning events when the power supply continues to operate, high Blinking at 1Hz temperature, over voltage, under voltage, etc.

  • Page 14: Top View

    Chapter 1: Introduction Top View Power Supply Modules 16 DIMM Slots Dual Processors 2 System Fans 1 M.2 Slot 7 System Fans Figure 1-4. System: Top View System Features: Top Feature Description Power Supplies Redundant 2000W modules M.2 slot Single NVMe M.2 DIMM slots Dual in-line memory module (DIMM) slots Processors...

  • Page 15: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system electrical components and block diagrams of the motherboard. Main Components Riser Card RSC-G-66G4+ Add-on Card Riser Card AOM-PIO-I2XT-P RSC-G-6G4 Motherboard X12DGQ-R-P Riser Card RSC-GR-6G4 Front Control Panel FPB-FP118GQE-T Storage Backplane BPN-NVMe4-118GQE...

  • Page 16: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12DGQ-R-P motherboard with jumper, connector, and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information, and jumper settings, refer to Chapter 4 or the Motherboard Manual. JSTBY1 JPME1 JWD1...

  • Page 17: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JPME1 ME Manufacturing Recovery Pins 1-2 (Normal) JWD1 Watchdog Timer Pins 1-2 (Reset) Description Status Power LED Solid Green: Main Power On Solid Green: Main Power On Status LED Solid Amber: Standby Power Solid Red: Onboard Power Failure...
  • Page 18 Note 1: For details on how to configure Network Interface Card (NIC) settings, please refer to the Network Interface Card Configuration User's Guide posted on our website under the link: http://www.supermicro.com/support/manuals/. Note 2: For detailed instructions on how to configure VROC RAID settings, please refer to...

  • Page 19: Chipset Block Diagram

    Chapter 1: Introduction Chipset Block Diagram DIMMA1 DIMMA1 VR13.HC VR13.HC DIMMB1 DIMMB1 7+1 PHASE 7+1 PHASE DIMMC1 DIMMC1 10.4/11.2G 270W 270W DIMMD1 DIMMD1 DIMME1 DIMME1 CPU#1 CPU#2 DIMMF1 DIMMF1 IMC0 IMC0 DIMMG1 PECI: 30 PECI: 31 DIMMG1 DIMMH1 DIMMH1 Socket ID: 0 Socket ID: 1 IMC1 4CH #3 DMI3...

  • Page 20: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory, etc., refer to Chapter 3 for details on installing those specific components.

  • Page 21: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 22: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 23: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails This section provides information on installing the chassis into a rack unit with the rails provided. There are a variety of rack units on the market, which may mean that the assembly procedure will differ slightly from the instructions provided.

  • Page 24: Releasing The Inner Rail

    Chapter 2: Server Installation Releasing the Inner Rail To mount the rail onto the chassis, first release the inner rail from the outer and middle rails. Releasing the Inner Rail from the Middle and Outer Rails 1. Lift the auto-lock latch and pull the inner rail until it is fully extended. 2.

  • Page 25: Installing The Inner Rails On The Chassis

    Chapter 2: Server Installation Installing The Inner Rails on the Chassis Installing the Inner Rails 3. Identify the left and right inner rails. 4. Place the inner rail firmly against the side of the chassis, aligning the T-studs on the side of the chassis with the slotted holes in the inner rail.

  • Page 26: Installing The Outer Rails On The Rack

    Chapter 2: Server Installation Installing the Outer Rails on the Rack Installing the Outer Rails 1. Confirm that the left and right outer rails have been correctly identified. 2. Release the small locking lever on the inside of the middle rail and push the middle rail back into the outer rail.

  • Page 27: Installing The System Into The Rack

    Chapter 2: Server Installation Installing the System into the Rack After the rails are installed on the chassis and on the rack, the server can be installed in the rack. Be sure to use sufficient personnel to lift it safely. Installing the Chassis into a Rack 1.

  • Page 28: Removing The System From The Rack

    Chapter 2: Server Installation Removing the System From the Rack 1. Lift the auto-lock latches and pull the chassis out the front of the rack until it stops. 2. To remove the chassis from the rack completely, press the release latches on each of the inner rails downward simultaneously and continue to pull the chassis out of the rack.

  • Page 29: Removing The Outer Rails From The Rack

    Chapter 2: Server Installation Removing the Outer Rails From the Rack In the uncommon event that it is necessary to remove the outer rails from the rack, follow these instructions. The chassis must be out of the rack. Releasing the Outer Rails 1.

  • Page 30: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 31: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The CSE-118GQE chassis features a removable top cover, which allows easy access to the inside of the chassis. Removing the Top Cover 1. Begin by removing power from the system as described in Section 3.1. 2.

  • Page 32: Processor And Heatsink Installation

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • All graphics in this manual are for illustration only. Your components may look different.

  • Page 33: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains the Intel Xeon processor and a processor carrier. 1. Processor 2. Processor Carrier Overview of the CPU Socket = Cutout = Pin 1 = CPU Key The CPU socket is protected by a plastic protective cover.

  • Page 34: Creating The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Creating the Processor Carrier Assembly To install the 3rd Generation Intel Xeon Scalable processor into the processor carrier, follow the steps below: 1. Hold the processor with the LGA lands (with Gold CPU contacts) facing down. Locate the small, gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown in the graphics below.
  • Page 35 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the CPU socket and press the lever down as shown below. 4. Using Pin 1 as a guide, carefully align the CPU keys (A & B) on the processor against the CPU keys on the carrier (a &...

  • Page 36: Assembling The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Assembling the Processor Heatsink Module After creating the processor carrier assembly, mount the heatsink onto the carrier assembly to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied. Otherwise, apply the proper amount of thermal grease to the underside of the heatsink.

  • Page 37: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket to install the Processor Heatsink Module (PHM). Gently squeeze the grip tabs, then pull the cover off.

  • Page 38: Preparing To Install The Processor Heatsink Module (Phm) Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Preparing to Install the Processor Heatsink Module (PHM) into the CPU Socket After assembling the Processor Heatsink Module (PHM), install the PHM onto the CPU socket: 1. Locate four threaded fasteners (a, b, c, d) on the CPU socket. CPU Socket Threaded Fastener (a, b, c, d: Threaded Fasteners)

  • Page 39: Installing The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation Installing the Processor Heatsink Module (PHM) 1. Align nut A (next to the triangles and pin 1) on the heatsink with threaded fastener "a" on the CPU socket. Also align nuts B, C, D on the heatsink with threaded fasteners b, c, d on the CPU socket.

  • Page 40: Removing The Processor Heatsink Module From The Cpu Socket

    Chapter 3: Maintenance and Component Installation Removing the Processor Heatsink Module from the CPU Socket Before removing the processor heatsink module (PHM) from the motherboard, shut down the system and then unplug the AC power cord from all power supplies. Then follow the steps below: 1.
  • Page 41 Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the Processor Heatsink Module (PHM) To remove the processor carrier assembly from the PHM, follow the steps below: 1. Detach the four plastic clips (a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (A, B, C, D) as shown below, and lift off the processor carrier assembly.

  • Page 42: Removing The Processor From The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the Processor Carrier Assembly Once you have removed the processor carrier assembly from the PHM, you are ready to remove the processor from the processor carrier by following the steps below. 1.

  • Page 43: Memory

    RDIMM Raw Cards: A/B (2Rx4), C (1Rx4), D (1Rx8), E (2Rx8) 3DS RDIMM Raw Cards: A/B (4Rx4) non-3DS LRDIMM Raw Cards: D/E (4Rx4) 3DS LRDIMM Raw Cards: A/B (8Rx4) Check the Supermicro website for possible updates to memory support.

  • Page 44: Memory Population Table For The 3Rd Gen Intel Xeon Scalable Processors

    2 CPUs & 14 DIMMs CPU1: P1-DIMMA1/P1-DIMME1/P1-DIMMC1/P1-DIMMG1/P1-DIMMB1/P1-DIMMF1/P1-DIMMD1/P1-DIMMH1 CPU2: P2-DIMMA1/P2-DIMME1/P2-DIMMC1/P2-DIMMG1/P2-DIMMB1/P2-DIMMF1 2 CPUs & 16 DIMMs (Note) CPU1: P1-DIMMA1/P1-DIMME1/P1-DIMMC1/P1-DIMMG1/P1-DIMMB1/P1-DIMMF1/P1-DIMMD1/P1-DIMMH1 CPU2: P2-DIMMA1/P2-DIMME1/P2-DIMMC1/P2-DIMMG1/P2-DIMMB1/P2-DIMMF1/P2-DIMMD1/P2-DIMMH1 Note: This memory configuration is recommended by Supermicro for optimal memory performance. Please use this configuration to maximize your memory performance.

  • Page 45: Pmem 200 Series Population Table For X12Dp Motherboards (With 16 Slots)

    Chapter 3: Maintenance and Component Installation PMem 200 Series Population Table for X12DP Motherboards (with 16 Slots) ® Note: The Intel Optane Persistent Memory (PMem) 200 Series are supported by the 3rd Gen Intel Xeon Scalable (83xx/63xx/53xx/4314) Processors. PMem 200 Series Population Table for X12DP 16-DIMM Motherboards (within 1 CPU socket) DDR4+PMem Mode AD Interleave...

  • Page 46: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation JBT1 LED1 JPCIE4 1. Insert the desired number of DIMMs into the memory MH10 JPSU2 JPSU1 X12DGQ-R DESIGNED IN USA REV:1.02 JPCIE5 slots based on the recommended DIMM population tables in the previous section. Locate DIMM memory slots on CPU1 MH12 CPU2...

  • Page 47: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system. 1.

  • Page 48: Storage Drives

    (Both procedures may be done without removing power from the system.) Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website product pages.
  • Page 49 HDDs Figure 3-5. Removing a Drive Carrier Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website. Caution: Use caution when working around the hard drive backplane. Do not touch the backplane with any metal objects and make sure no ribbon cables touch the backplane or obstruct the holes, which aid in proper airflow.

  • Page 50: Hard Drive Carrier Indicators

    2. Replace the carrier back into the drive bay. Note: Your operating system must have RAID support to enable the hot-plug capability of the hard drives. Note: For RAID setup guidelines and additional information, refer to Supermicro’s web site at <http://www.supermicro.com/support/manuals/>. Hard Drive Carrier Indicators Each hard drive carrier has two LED indicators: an activity indicator and a status indicator.

  • Page 51: Internal Drives

    Chapter 3: Maintenance and Component Installation Internal Drives The system supports one or two 2.5" fixed hard disk drives when using the included mounting bracket. Installing Internal Drives 1. Begin by removing power from the system as described in Section 3.1. 2.

  • Page 52: Pci Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.7 PCI Expansion Cards This system supports up to four K80/P40/P100/Coprocessors (GPUs) and two low-profile PCIe expansion cards. Installing the Front GPUs Install the front GPUs using the front riser card (RSC-GR-6G4). 1. Remove the riser card bracket. 2.

  • Page 53: Installing The Rear Gpu

    Chapter 3: Maintenance and Component Installation Installing the Rear GPU Install the rear GPU using the rear riser card (RSC-G-6G4) riser card. 1. Remove the chassis bracket. 2. Attach the riser card to the bracket. 3. Insert the GPU into the riser card slot. 4.

  • Page 54: System Cooling

    Chapter 3: Maintenance and Component Installation 3.8 System Cooling A row of 4-cm counter-rotating fans provide the cooling for the system. Each fan unit is actually made up of two fans joined back-to-back, which rotate in opposite directions. This counter-rotating action generates exceptional airflow and is effective in dampening vibration levels.
  • Page 55 Chapter 3: Maintenance and Component Installation 1. With the server powered on, remove the chassis cover and inspect the fans to see which one has failed. 2. Power down the server as described in Section 3.1. 3. Remove the failed fan's wiring from the fan header on the motherboard. 4.

  • Page 56: Power Supply

    The Power Fail LED will illuminate and remain on until the failed unit has been replaced. Replacement units can be ordered directly from Supermicro. Replace the failed hot-swap unit with another identical power supply unit. The power supply modules can replaced without powering down the system.

  • Page 57: Bmc

    Chapter 3: Maintenance and Component Installation 3.10 BMC The BMC can be reset using the button on the front control panel or on the chassis rear. • Reset—Press and hold the button. After six seconds, the LED blinks at 2Hz. The BMC resets and the reset duration is ~250ms.

  • Page 58: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.11 Cable Routing Diagram Refer to the diagram below for a representation of how the main cables are routed throughout the system. When disconnecting cables to add or replace components, refer to this diagram when adding or replacing components so you can reroute them in the same manner.

  • Page 59: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 60: Headers And Connectors

    Chapter 4: Motherboard Connections 4.2 Headers and Connectors Fan Headers There are two 4-pin fan headers (FAN8, FAN9) on the motherboard. Both of these fan headers are backwards compatible with the traditional 3-pin fans. However, fan speed control is available for 4-pin fans only by using Thermal Management via the BMC interface. Fan Header Pin Definitions Pin#...
  • Page 61 The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro (optional). A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the hard drive is not installed in the system.
  • Page 62 JRK1. Note: For detailed instructions on how to configure VROC RAID settings, please refer to the VROC RAID Configuration User's Guide posted on the web page at http://www.supermicro. com/support/manuals/. VROC Key Intel VROC Key...

  • Page 63: Control Panel

    These connectors are designed specifically for use with Supermicro chassis. See the table below for the descriptions of the front control panel buttons and LED indicators.

  • Page 64: Front Control Panel Leds

    Chapter 4: Motherboard Connections Front Control Panel LEDs Front Control Panel (FP1) LED Indicators Event Power (LED1) HDD (LED2) LAN (LED3/4) UID (LED5) Information (LED5) Power Fail (LED6) Power On Solid On HDD Activity Blinking NIC Activity Blinking Overheat Solid On Fan Fail Blinking @1Hz Power Fail...
  • Page 65 Chapter 4: Motherboard Connections Front Panel Power LED The Front Panel Power LED connection is located on pin 9 of FP1. FP Power LED Pin Definitions (FP1) Pins Definition FP PWR LED Information LED (OH/Fan Fail/PWR Fail) The Information LED (OH/Fan Fail/PWR Fail) connection is located on pin 4 of FP1. This LED provides warnings of overheat, power failure, or fan failure.

  • Page 66: Input/Output Ports

    BMC on the motherboard. For more details on the UID LEDs and BMC LEDs, refer to the tables below. Also, refer to the BMC User's Guide posted on our website at http:// www.supermicro.com for more information on BMC. Universal Serial Bus (USB) Ports and Headers There is one USB 3.0 header (USB2/3) located on the motherboard.

  • Page 67: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.
  • Page 68 Chapter 4: Motherboard Connections ME Recovery JPME1 is used for ME Firmware Recovery mode, which will limit system resources for essential function use only without putting restrictions on power use. In the single operation mode, online upgrade will be available via Recovery mode. ME Recovery Jumper Settings Jumper Setting...

  • Page 69: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators LAN LEDs Two LAN ports (LAN1 and LAN2) are located on the AOM-PIO-I2XT, which can be found on the rear I/O panel. Each Ethernet LAN port has two LEDs. The Link LED may be green, amber, or off to indicate the link speed of the connection.

  • Page 70: Storage Ports

    Chapter 4: Motherboard Connections 4.6 Storage Ports I-SATA 3.0 The X12DGQ-R has four I-SATA 3.0 ports (I-SATA0-3) on the motherboard. These SATA ports are supported by the Intel PCH C621A chipset. SlimSAS NVMe Connectors One SlimSAS NVMe connector provides two NVMe connections (P1_NVME0/1). Use these NVMe connections to attach high-speed PCIe storage devices.

  • Page 71: Chapter 5 Software

    USB/SATA DVD drive, or a USB flash drive, or the BMC KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 72 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 73: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash drive or a DVD.

  • Page 74: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a hardware monitoring program that functions in a command-line or web-based interface in Windows and Linux operating systems. The program monitors system health information such as CPU temperature, system voltages, system power consumption, and fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 75: Bmc

    When logging in to the BMC for the first time, please use the unique password provided by Supermicro to log in. You can change the unique password to a user name and password of your choice for subsequent logins.

  • Page 76: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. 6.1 Optional Parts List Optional Parts List Description Part Number Quantity AOC-S3008L-L8i + 1x CBL-SAST-0699 AOC-S3108L-H8iR + 1x Storage Control Card and Cable(s) CBL-SAST-0699 AOC-S3108L-H8iR-16DD + 1x CBL-SAST-0699...

  • Page 77: Cachevault(S)

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in hard drives. It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf.

  • Page 78: Intel Virtual Raid On Cpu (Vroc)

    Chapter 6: Optional Components 6.5 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •...

  • Page 79: Additional Information

    Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.

  • Page 80: Enabling Nvme Raid

    Chapter 6: Optional Components Enabling NVMe RAID RAID for NVMe SSDs must be enabled through the UEFI BIOS. 1. Install the patch as described in the Restrictions and Requirements section on a previous page. 2. Reboot the server. 3. Press [DEL] key to enter BIOS. 4.

  • Page 81: Status Indications

    Chapter 6: Optional Components 12. Select specific disks for RAID with an [X]. • RAID0: Select at least two [2 - 24] disks • RAID1: Select only two disks • RAID5: Select at least three [3 - 24] disks • RAID10: Select only four disks 13.

  • Page 82: Software

    GUID-1B56EF97-F60E-4F21-82A7-8F2A7294604D.html https://docs.vmware.com/en/VMware-vSphere/6.5/com.vmware.vsphere.storage.doc/ GUID-F2E75F67-740B-4406-9F0C-A2D99A698F2A.html 6.6 Software The Supermicro Server Manager (SSM) manages and monitors Supermicro servers in an IT datacenter from a single console view. The DataCenter Management Package with per node license (SFT-DCMS-Single) is required for each target node.

  • Page 83: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Menu Icon Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.

  • Page 84: Direct Links For General Support And Information

    SuperDoctor5 Large Deployment Guide For validated memory, use our Product Resources page Product Matrices page for links to tables summarizing specs for systems, motherboards, power supplies, riser cards, add-on cards, etc. Security Center for recent security notices Supermicro Phone and Addresses...

  • Page 85: Baseboard Management Controller (Bmc)

    The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring, and management. There are several BIOS settings that are related to BMC. For general documentation and information on BMC, please visit our website at: https://www. supermicro.com/en/solutions/management-software/bmc-resources. Figure 7-2. BMC Sample...

  • Page 86: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 87: System Boot Failure

    Chapter 7: Troubleshooting and Support System Boot Failure If the system does not display POST (Power-On-Self-Test) or does not respond after the power is turned on, check the following: 1. Check for any error beep from the motherboard speaker. • If there is no error beep, try to turn on the system without DIMM modules installed.

  • Page 88: Losing The System's Setup Configuration

    Chapter 7: Troubleshooting and Support Losing the System's Setup Configuration 1. Make sure that you are using a high-quality power supply. A poor-quality power supply may cause the system to lose the CMOS setup information. Refer to Chapter 2 for details on recommended power supplies.
  • Page 89 Chapter 7: Troubleshooting and Support and a memory module installed) to identify the trouble areas. Refer to the steps listed in Section A above for proper troubleshooting procedures. 4. Identifying bad components by isolating them: If necessary, remove a component in question from the chassis, and test it in isolation to make sure that it works properly.

  • Page 90: Crash Dump Using Bmc

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC. The BMC manual is available at https://www.supermicro.com/en/solutions/ management-software/bmc-resources. Check BMC Error Log 1.

  • Page 91: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.5 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 92: Where To Get Replacement Components

    7.6 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 93: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.8 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 94: Contacting Supermicro

    Chapter 7: Troubleshooting and Support 7.9 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 95: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 96 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 97 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 98 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 99 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 100 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
  • Page 101 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 102 Appendix A: Warning Statements ¡Advertencia! Solamente el personal calificado debe instalar, reemplazar o utilizar este equipo. Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 103 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 104 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 105 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 106 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 107 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 108 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 109 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 110 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 111 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 112 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 113 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 114 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 115: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Dual 3rd Generation Intel® Xeon® Scalable series [Socket P+ (LGA4189)] processor with up to 40 cores and a thermal design power (TDP) of up to 220W Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel PCH C621A BIOS...
  • Page 116 Appendix B: System Specifications Certified Safety Models Compliant with UL or CSA: 118G-GPU, 118G-20, and 118G-R20X12. Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive) Electromagnetic Compatibility Regulations 2016 FCC Part 15 Subpart B ICES-003 VCCI-CISPR 32 AS/NZS CISPR 32...

Table of Contents