Axis 243Q Blade User Manual
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Axis 243Q Blade User Manual

Axis 243q cctv-server: users manual
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AXIS 243Q Blade
Video Server
User's Manual

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Summary of Contents for Axis 243Q Blade

  • Page 1 AXIS 243Q Blade Video Server User’s Manual...
  • Page 2 • download user documentation and firmware updates • find answers to resolved problems in the FAQ database. Search by product, category, or phrases • report problems to Axis support staff by logging in to your private support area • visit the Axis Support Web at www.axis.com/techsup/...
  • Page 3 Safety Notice - Battery Replacement The AXIS 243Q Blade uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC). This battery will, under normal conditions, last for a minimum of 5 years. Low battery power affects the operation of the RTC, causing it to reset at every power-up.

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 Index ............... . . 69 AXIS 243Q Blade...

  • Page 6: Product Description

    243Q(4) Blade. The descriptions that follow apply to all 4 video servers, except where otherwise indicated. The 4 BNC inputs on AXIS 243Q Blade are for connecting analog video devices. The video server digitizes up to 4 analog video sources and makes them available on the network as real-time, full frame rate MPEG-4 and/or Motion JPEG video streams.

  • Page 7: Led Indicators

    As the AXIS 243Q Blade is designed for use in security systems, it is equipped with several security features, such as IP address filtering, user levels with passwords, and HTTPS.

  • Page 8: Switches & Connectors

    Control Button - Press this button to restore the factory default settings, as described in Resetting to the factory default settings, on page 47, or to install using AXIS Internet Dynamic DNS Service (see the Installation Guide).

  • Page 9: Using The Video Server

    Using the video server The AXIS 243Q Blade can be used with most standard operating systems and web browsers. The recommended browser is Internet Explorer with Windows, and Mozilla with other operating systems. See also the Technical specifications, on page 55.

  • Page 10: The Live View Page

    •If your workstation restricts the use of additional software components, the AXIS 243Q Blade can be configured to use a Java applet for updating JPEG images. Please see the online help for more information. •When using a browser other than Microsoft Internet Explorer with AMC, instead of a stop, a snapshot and a full screen button, there is a stop and a play button in the bottom left corner of the Live view page.
  • Page 11 Click the Record button to start an MPEG-4 recording (only available when viewing MPEG-4). Note that these AMC toolbar functions can also be accessed by right-clicking in the image. For information on using Pan/Tilt/Zoom controls, please see Pan Tilt Zoom, on page 28. AXIS 243Q Blade - Using the video server...

  • Page 12: Video Streams

    The Live View page in the AXIS 243Q Blade provides access to Motion JPEG and MPEG-4 video streams, as well as to single JPEG images. Other applications and clients can also access these video streams/images directly, without going via the Live View page.

  • Page 13: Mpeg-4 Protocols And Communication Methods

    The recommended method of accessing live video (MPEG-4 and/or Motion JPEG) from the AXIS 243Q Blade is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. This ActiveX component is automatically installed on first use, after which it can be configured by opening the AMC Control Panel applet from the Windows Control Panel.

  • Page 14: Other Methods Of Accessing The Video Stream

    Video/images from the AXIS 243Q Blade can also be accessed in the following ways: • If supported by the client, the AXIS 243Q Blade can use Motion JPEG server push to display video. This option maintains an open HTTP connection to the web browser and sends data as and when required, for as long as required.

  • Page 15: Configuring The Video Server

    This section describes how to configure the AXIS 243Q Blade and is intended for administrators, who have unrestricted access to all the Setup tools The AXIS 243Q Blade is configured from the Setup link, in a standard web browser. For more information on supported browsers, see the Technical specifications, on page 55.

  • Page 16: Video & Image Settings

    Video & image settings The following descriptions show examples of the available features in the AXIS 243Q Blade. For details of each setting, please refer to the online help available from each page. Click to access the online help. Image settings...

  • Page 17: Video Source Settings

    AXIS 243Q Blade - Video & image settings Text overlay settings Include date, time and/or text of your choice to be viewed on the image. The color of the text may be set to white or black, while background color may be set to white, black, transparent or semitransparent.

  • Page 18: Advanced - Mpeg-4 Settings

    See the online help for further information. Note: A privacy mask cannot be bypassed, but an overlay image can be bypassed with the help of the AXIS VAPIX API. Upload and use an overlay image 1.
  • Page 19 Windows 4-bit BMP (16 colors) Overlay image limitations: • The maximum overlay image size supported by the AXIS 243Q Blade is the same as the maximum image resolution. See the Technical Specifications, on page 55. • When a text overlay is also used, this reduces the amount of space available to the overlay image.
  • Page 20 3. Select the privacy masks’ color: black, grey, white, or red. 4. Click in the box beside Enable to enable one or more of the masks you have defined and click on Save. AXIS 243Q Blade - Video & image settings...

  • Page 21: Live View Config

    7. These links will appear in the web interface and can be used to control the PTZ camera For more information on the AXIS VAPIX HTTP API, see the Developer pages at the Axis web site www.axis.com/developer. See also the section on PTZ, on page 28.
  • Page 22 Output Buttons These buttons are used to control the outputs on the AXIS 243Q Blade and thus the equipment connected to them, e.g. to switch a light on or off: • The Pulse button activates the port for a defined period •...

  • Page 23: Event Configuration

    Event Servers are used for e.g. receiving uploaded image files and/or notification messages. To set up event servers for your AXIS 243Q Blade, go to Setup > Event Configuration > Event Servers and enter the required information according to the selected server type.

  • Page 24: Event Types

    • on restart (reboot) after e.g. power loss How to set up a triggered event This example describes how to set the AXIS 243Q Blade to upload images when a door is opened: 1. Click Add triggered on the Event types page.
  • Page 25 Note: If the pre- or post-buffer is too large for the AXIS 243Q Blade's internal memory, the frame rate will be reduced and individual images may be missing. If this occurs, an entry will be created in the unit's log file.

  • Page 26: Motion Detection

    In the Motion Detection menu, you can configure the video source(s) for motion detection. The motion detection feature is used to generate an alarm whenever movement occurs (or stops) in the image. The AXIS 243Q Blade can use a maximum of 10 Include/Exclude windows per video input.

  • Page 27: Port Status

    Under Event Configuration > Port Status, there is a list that shows the status for the connected inputs and outputs of the AXIS 243Q Blade. This is for the benefit of an operator, who cannot access the System Options section.

  • Page 28: Pan Tilt Zoom

    Pan Tilt Zoom Installing PTZ devices Video input 1 on the AXIS 243Q Blade supports several Pan Tilt Zoom (PTZ) devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. PTZ devices can also be used on video inputs 2-4, by creating an internal connection to them from input 1.

  • Page 29: Ptz Configuration

    Axis Website at www.axis.com for further information. PTZ configuration When PTZ has been installed for the AXIS 243Q Blade, the menu item PTZ Configuration will appear in the menu to the left, along with its sub menus. Preset positions Many PTZ devices provide Preset positions, which are pre-defined camera views than can be used to quickly move the camera to a specific location.

  • Page 30: Ptz Controls

    PTZ controls If the AXIS 243Q Blade has been appropriately configured, the Live View page will display the controls available for the installed Pan Tilt Zoom (PTZ) device. The administrator can enable/disable the controls for specified users. The exact controls shown depends on the make and model of PTZ device. There may be e.g.
  • Page 31 There are also driver specific shortcuts that can appear in the Control Panel. In the screen to the right, a driver has been installed that brings up the Wiper shortcut button, which allows the user to configure and use a windshield wiping action with the AXIS 243Q Blade.

  • Page 32: Guard Tour

    PTZ driver and are displayed in the PTZ Panel. Limits - Define the pan, tilt, zoom and focus limits for the AXIS 243Q Blade. Movements to the left and right, up and down can be restricted to narrow the area under surveillance.
  • Page 33 Use the PTZ control queue window to enable and disable PTZ queueing. This window allows you to set up a queue for viewers wanting to access the AXIS 243Q Blade, and limits the number of viewers and the length of time each viewer can access and control the PTZ unit.

  • Page 34: Using Ptz On Video Inputs 2-4

    PTZ control command. 2. Event - The AXIS 243Q Blade can be set up to take control of the queue and move to a specific position for 20 seconds when triggered by an alarm. The event will immediately be placed first in the queue, except when an administrator is in control.

  • Page 35: System Options

    Referrals - to prevent unauthorized sources from including the video stream from the AXIS 243Q Blade into external Web pages, check the Referrals box and enter the IP address or Host name of the computer that hosts the Web pages with the included video stream.
  • Page 36 HTTPS For greater security, the AXIS 243Q Blade can be configured to use HTTPS (Hypertext Transfer Protocol over SSL (Secure Socket Layer)). That is, all communication that would otherwise go via HTTP will instead go via an encrypted HTTPS connection.

  • Page 37: 802.1X - Network Admission Control

    The one used in the Axis implementation is EAP-TLS (EAP-Transport Layer Security). The AXIS network video device presents its certificate to the network switch, which in turn forwards this to the RADIUS server. The RADIUS server validates or rejects the certificate and responds to the switch, and sends its own certificate to the client for validation.
  • Page 38 A: OK 1. A CA server provides the required signed certificates. 2. The Axis video device requests access to the protected network at the network switch. The switch forwards the video device’s CA certificate to the RADIUS server, which then replies to the switch.

  • Page 39: Date & Time

    Use the predefined formats or use your own custom date and time formats. See File Naming & Date/Time Formats in the online help your own date and time formats. AXIS 243Q Blade - System options for information on how to create...

  • Page 40: Network - Basic Tcp/Ip Settings

    IP address change (under Services) to receive notification from the camera when the IP address changes. • Alternatively, if your DHCP server can update a DNS server, you can access the AXIS 243Q Blade by host name which is always the same, regardless of the IP address.

  • Page 41: Network - Advanced Tcp/Ip Settings

    Use the following DNS server address - enter the desired DNS server by specifying the following: Domain name - enter the domain(s) to search for the host name used by the AXIS 243Q Blade. Multiple domains can be separated by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, e.g.

  • Page 42: Socks

    Use NAT traversal when your video server is located on an intranet and you want to make it available from the other side of a NAT router. The FTP server running in the AXIS 243Q Blade enables the upload of e.g. new firmware, user applications, etc. Check the box to enable the service.

  • Page 43: Qos (Quality Of Service)

    The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product. This makes it possible for network routers and switches to e.g.

  • Page 44: Snmp

    I/O Ports - the pinout, interface support and control and monitoring functions provided by this connector are described in I/O Terminal connector, on page 48. RS485 - The COM port on the AXIS 243Q Blade supports several operational modes. For more information, please see RS-485 COM port, on page 49.

  • Page 45: Maintenance

    Restore button. The settings will be restored to the previous configuration. Note: Backup and Restore can only be used on the same unit running the same firmware. This feature is not intended for multi-configurations or for firmware upgrades. AXIS 243Q Blade - System options...

  • Page 46: Support

    The System Overview provides a summary of the status of the video server. Logs & Reports - when contacting Axis support, please be sure to provide a valid Server Report with your query. Information - The Log report and the Parameter List also provide valuable information for troubleshooting and when contacting Axis support service.

  • Page 47: Resetting To The Factory Default Settings

    To reset an individual unit to the original factory default settings, use the button provided in that unit’s web interface. For more information, please see the online help. AXIS 243Q Blade - Resetting to the factory default settings LED Indicators...

  • Page 48: I/O Terminal Connector

    I/O Terminal connector The inputs and outputs on the AXIS 243Q Blade are accessed via the 12-pin I/O terminal connector on the AXIS 291 1U Video Server Rack. The following are available: • 4 digital transistor outputs (1 per video input) •...

  • Page 49: Schematic Diagram - I/O Terminal Connector

    HTTP • Pan Tilt Zoom (PTZ) - for controlling a PTZ device. A PTZ device requires a driver for its function. Drivers can be obtained from www.axis.com. Please see page 28 for information on how to connect PTZ devices.

  • Page 50: Troubleshooting

    Important! Please note that the AXIS 243Q Blade uses two different firmware types at the same time. The first of these is intended for video input 1, which includes features not supported by the other inputs (2,3, and 4). Please check that the correct firmware is loaded to the correct unit.

  • Page 51: Emergency Recovery Procedure

    2. If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a web browser and type in the AXIS 243Q Blade’s IP address. In the page that appears, use the Browse button to select the upgrade file to use, e.g. axis243q.bin.

  • Page 52: Support

    AXIS 243Q Blade - Troubleshooting Support If you contact Axis support, please help us help you resolve your problems expediently by providing a server report, log file and a brief description of the problem. Server Report - Click the link provided on the page at Setup > System Options > Support >...
  • Page 53 Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Using ARP/Ping - the IP address Restart the server and try again. Ensure also the ping length is set to 408. (See the AXIS 243Q must be set within two minutes Blade Installation Guide)
  • Page 54 Using only 16 or 256 colors on your display will produce dithering artifacts in the image. Incorrect exposure in images Incorrect line termination If the AXIS 243Q Blade is to be connected in loop through with other equipment, disable the input termination by turning the corresponding DIP switch to OFF. Problems with the MPEG-4 format Lower frame rate than expected.

  • Page 55: Technical Specifications

    Via AXIS 291 Video Server Rack: • Ethernet 10BaseT/100BaseTX/1000BaseTX (Gigabit Ethernet) • 4 alarm inputs (1 per video input) • 4 alarm outputs (1 per video input) • RS-485/422 half-duplex port (Video input 1 only) AXIS 243Q Blade - Technical specifications...
  • Page 56 • Internet Explorer 6.x or later For other operating systems and browsers see www.axis.com/techsup System integration • Open API for application integration, including AXIS VAPIX API*, AXIS Media Control support SDK*, event trigger data in video stream • Quality of Service (QoS) Layer 3, DiffServ Model •...
  • Page 57 • AS/NZS CISPR 22 • ICES-003 • VCCI Class B, ITE • EN 60950-1 Dimensions (HxWxD) and • 30 x 130 x 255 mm (1.2” x 5.1” x 10.0”) weight • 270g (0.6 lb) AXIS 243Q Blade - Technical specifications...

  • Page 58: General Performance Considerations

    Optimizing your system To see the bandwidth and frame rate currently required by the video stream, the AXIS 243Q Blade provides a tool that can be used to display these values directly in the video image. To do this, special format strings are added as part of a text overlay.

  • Page 59: Bandwidth

    (CBR) is recommended. Use a variable bit rate (VBR) if the image quality needs to be maintained at a higher level. If supported on the network, consider also using MPEG-4 multicasting, as the bandwidth consumption will be much lower. AXIS 243Q Blade - Technical specifications...

  • Page 60: Glossary

    (URL address), which can then be used instead of an IP address to access the product from a web browser. AXIS IP Utility - A tool for discovering and setting IP addresses for Axis network devices. AXIS IP Utility is supplied free of charge by Axis.
  • Page 61 The codec also converts received digital signals back into analog AXIS 243Q Blade - Glossary format. A codec uses analog-to-digital conversion and digital-to-analog conversion in the same chip.
  • Page 62 100BASE-T10, which provide transmission speeds up to 10 Mbps and 100 Mbps respectively. ETRAX (Ethernet Token Ring AXIS) - The ETRAX chip is the cornerstone of Axis technology and the 'brain' in nearly all Axis products. A multipurpose Linux chip with integrated Ethernet networking and extremely flexible I/O options.
  • Page 63 The Internet Protocol ensures that the data packets all arrive at the intended address. As IP is a connectionless protocol, which means that there is no established AXIS 243Q Blade - Glossary connection between the communication end-points, packets can be sent via different routes and do not need to arrive at the destination in the correct order.
  • Page 64 International Organization for Standardization (ISO). The MPEG standards are an evolving series, each designed for a different purpose. AXIS 243Q Blade - Glossary MPEG-2 - The designation for a group of audio and video coding standards, and is typically used to encode audio and video for broadcast signals, including digital satellite and Cable TV.
  • Page 65 Panning is the movement of the camera along its horizontal axis, tilting is the movement of the camera along its vertical axis, and zooming is the adjustment of the zoom lens to magnify the view. P-VOP - See VOP.
  • Page 66 The flexibility of digital technology enhances security personnel's ability to AXIS 243Q Blade - Glossary protect people, property and assets. Such systems are therefore an especially attractive option for companies currently using CCTV.
  • Page 67 Internet Protocol (IP). UDP is an alternative to the Transmission AXIS 243Q Blade - Glossary Control Protocol (TCP). The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e.g.
  • Page 68 AXIS 243Q Blade - Glossary VPN (Virtual Private Network) - This creates a secure "tunnel" between the points within the VPN. Only devices with the correct "key" will be able to work within the VPN. The VPN network can be within a company LAN (Local Area Network), but different sites can also be connected over the Internet in a secure way.

  • Page 69: Index

    Alarm 22, 25, 47 Allowed IP addresses 34 AMC Viewer Toolbar 9 Anonymous viewers 34 ARP/Ping 39 Audio transmission 13 AXIS Internet Dynamic DNS Service 39 AXIS Media Control (AMC) 11 Backup 44 Bandwidth 10, 59 Basic TCP/IP settings 38 Buffers 24...
  • Page 70 SMTP settings 42 Snapshot 8 SOCKS server 41 Specifications 55 Streaming MPEG-4 12 Support 45 System options 34 AXIS 243Q Blade TCP server 22 TCP/IP settings 38 Transistor output 47 Trigger buttons 8 Triggered event 22 Troubleshooting 49 UDP 11...

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