Axis 241Q User Manual

Axis 241Q User Manual

Axis - blade video server
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AXIS 241Q and AXIS 241S
Video Servers
User's Manual
Installation instructions are also available in German, French, Italian and Spanish in this manual

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Summary of Contents for Axis 241Q

  • Page 1 AXIS 241Q and AXIS 241S Video Servers User’s Manual Installation instructions are also available in German, French, Italian and Spanish in this manual...
  • Page 2: About This Document

    Check the laws in your local Search by product, category, or phrases region before using this product for surveillance purposes. • report problems to Axis support staff by logging in to your private support area Electromagnetic Compatibility (EMC) •...
  • Page 3: Table Of Contents

    Installing on a network ..........9 Manual Installation using AXIS IP Utility ....... . 10 Manual Installation using ARP and Ping in Windows .
  • Page 4 Montage du serveur AXIS 241Q/241S ........
  • Page 5: Product Description

    Motion JPEG video. The AXIS 241Q is equipped with 4 BNC inputs for analog video devices and the AXIS 241S is equipped with 1 BNC input and a matching loop-through output. The AXIS 241S can also accommodate Y/C video using an Y/C to BNC cable (not included).
  • Page 6: Axis 241Q Front Panel

    DIP switches set in the down-position. Note: If the AXIS 241Q is to be connected in parallel with other equipment, disable the input termination by turning the corresponding DIP switch to the up-position (OFF). Failure to do this may cause reduced image quality.
  • Page 7: Axis 241S Front Panel

    Y/C video input Note: If the AXIS 241S is to be connected in loop through with other equipment, disable the input termination by setting switch 1 to the up-position (OFF). Failure to do this may cause reduced image quality. Control Button - Press this button to restore the factory default settings, as described in Resetting to Factory Default Settings, on page 38 or to install using AXIS Internet Dynamic DNS Service.
  • Page 8: Axis 241Q/241S Rear Panel

    4 digital inputs and an RS-485 interface. See Unit Connections, on page 39 for more information. Network Connector - The AXIS 241Q/241S connects to the network via a standard RJ45 connector. Supporting NWAY, the AXIS 241Q/241S detects the speed of the local network segment (10BaseT/100BaseTX Ethernet).
  • Page 9: Installing The Axis 241Q/241S

    Installing the AXIS 241Q/241S Mounting the AXIS 241Q/241S The AXIS 241Q/241S is supplied with a mounting kit for wall mounting or rack mounting. The mounting brackets can be positioned for mounting the video server on a vertical surface or in a rack (4U).Follow the instructions below to attach the mounting bracket to the video server: 1.
  • Page 10: Manual Installation Using Axis Ip Utility

    4. Start AXIS IP Utility on your computer. 5. Enter the serial number: The serial number/MAC address (S/N) is located on the label on the underside of the AXIS 241Q/241S 6. Enter the IP address acquired for your AXIS 241Q/241S and click Set IP.
  • Page 11: Manual Installation Using Arp And Ping In Windows

    AMC must be installed to view live images in Microsoft Internet Explorer. If your working environment restricts additional software components, you can configure your AXIS 241Q/241S to use a Java applet for updating the images. See the help file under Live View Config | Layout | Default Viewer for Internet Explorer for information.
  • Page 12: Manual Installation Using Arp And Ping In Unix/Linux

    1. Acquire an unused IP address for the AXIS 241Q/241S from your network administrator. 2. Connect a standard network cable to your AXIS 241Q/241S and connect it to the network. 3. Locate the serial number/MAC Address (S/N) found on the label on the underside of the AXIS 241Q/241S.
  • Page 13 241Q/241S available on your local network and over the Internet. On installation, the AXIS 241Q/241S will receive a URL (web address), which can then be used to access it. The video server can be unregistered from the service at any time.
  • Page 14: Using The Video Server

    To be able to view streaming video in Microsoft Internet Explorer, you must set your Web browser to allow ActiveX controls and also allow that AXIS Media control (AMC) is installed on your workstation. If your working environment restricts the use of additional software components, you can configure the AXIS 241Q/241S to use a Java applet for updating images.
  • Page 15 AXIS 241Q/241S - Using the video server If the AXIS 241Q/241S has been customized, the buttons described below will be displayed accordingly on the Live View page. The following provides an overview of each button: To resize the displayed image, click the View Size buttons: half-size ), full-size (x1), x2 or x4.
  • Page 16 AXIS 241Q/241S - Using the video server Pan/Tilt/Zoom controllers: (only available if there is a PTZ camera and driver configured) Depending on the uploaded PTZ driver, the Live View page will display the available Pan/Tilt/Zoom controllers. The administrator can also enable/disable the controller for specified users.
  • Page 17: Configuring The Video Server

    AXIS 241Q/241S - Configuring the video server Configuring the video server This section describes how to configure the AXIS 241Q/241S and is intended for the product administrator who has unrestricted access to all Setup tools and Operator who has access to Video & Image, Live View Config and Event Configuration.
  • Page 18: Basic Configuration

    Default Viewer: set your preferred method of viewing moving images. HTML Examples Add live video from your AXIS 241Q/241S Video Server to your own Web site or save an HTML page on your local hard disk to display live images from the AXIS 241Q/241S.
  • Page 19 Once enabled, only the IP addresses shown in the list of allowed addresses will be per- mitted to access the Video Server. All others will be blocked. HTTPS The AXIS 241Q/241S can be configured for use over HTTPS which provides encrypted Web pages. Date & Time Define the date and time settings for your Video Server, manually or automatically.
  • Page 20: Using The Setup Tools

    AXIS 241Q/241S - Configuring the video server Using the Setup Tools The following descriptions offer examples of the available features in the AXIS 241Q/241S. For details of each setting, please refer to the online help files which are available from each page.
  • Page 21 AXIS 241S only: Select the physical connector the video source is connected to, BNC or Y/C. The AXIS 241S supports conversion between composite video and Y/C (s-video) using an ACC Y/C to BNC cable.
  • Page 22 • The maximum overlay image size supported by the AXIS 241Q/241S is the same as the maximum image resolution. See Technical Specifications, on page 46. Please use the online help files...
  • Page 23 AXIS 241Q/241S - Configuring the video server Live View Config You can customize the features on the AXIS 241Q/241S Live View page to suit your own requirements, or you can upload and use a custom web page. This is done by the administrator from Setup | Live View Config | Layout. Click the radio button Use custom settings and click Configure The setup address is http://<ip address>/operator/basic.shtml.
  • Page 24 • To use your uploaded file, click the radio button and select the file from the drop-down list by Own: • To use an External file located somewhere other than in the AXIS 241Q, click the radio button and enter the URL by External:...
  • Page 25: External Video

    Please use the online help files for details. HTML Examples You can add live video from your AXIS 241Q/241S to your own web site. The video server can send Motion-JPEG to up to 20 simultaneous connections, although an administrator can restrict this to fewer.
  • Page 26 AXIS 241Q/241S - Configuring the video server Sequence Mode The live view page can be configured to rotate through selected internal and/or external video sources, in order or randomly. Select the desired video sources and enter the time in seconds to display each source (up to 59 minutes).
  • Page 27: Event Configuration

    Event Servers are used, e.g. for receiving uploaded image files and/or notification messages. To set up Event server connections in your AXIS 241Q/241S, go to Setup | Event Configuration | Event Servers and enter the required information according to the selected server type.
  • Page 28: Event Types

    AXIS 241Q/241S - Event Configuration Event Types An Event Type is a set of parameters describing how and when the video server is to perform certain actions. Example: If somebody walks past the connected camera, and an event has been configured to act on this, the video server can e.g.
  • Page 29 Note: If the pre- or post-buffer is too large for the AXIS 241Q's internal memory, the frame rate will be reduced and individual images may be missing. If this occurs, an entry will be created in the unit's log file.
  • Page 30: Motion Detection

    In the Motion Detection menu, you can configure Video 1-4 for motion detection. The motion detection feature is used to generate an alarm whenever movement occurs (or stops) in the image. Maximum of 40 Include/Exclude windows (AXIS 241Q). Maximum of 10 Include/Exclude windows (AXIS 241S).
  • Page 31: Port Status

    Port Status Under Event Configuration | Port Status there is a list that shows the status for the connected inputs and outputs of the AXIS 241Q/241S for the benefit of the Operator who cannot access the System Options section. Example: If the Normal state for a doorbell push button connected to an input is set to Open circuit - as long as the button is not pushed, the state is inactive.
  • Page 32: System Options

    The administrator can add up to 256 IP addresses to the Allowed IP Addresses list. If the IP address filtering checkbox is checked, the AXIS 241Q/241S will only allow access to requests coming from the IP addresses in the list.
  • Page 33: Date & Time

    AXIS 241Q/241S - System Options HTTPS HTTPS provides encryption for user page requests to and from the AXIS 241Q/241S. The AXIS 241Q/241S can be configured for use with HTTPS, as described below. Certificate - to use HTTPS for communication with the AXIS 241Q/241S, a Certificate must be created using one of these methods: •...
  • Page 34: Network - Tcp/Ip Settings

    IP address change (under Services) to receive notification from the video server, when the IP address has been changed. Alternatively, if your DHCP server can update a DNS server, you can access the AXIS 241Q/241S by host name which is always the same, regardless of the IP address.
  • Page 35: Socks

    AXIS 241Q/241S - System Options Host Name Configuration The AXIS 241Q/241S can be accessed using a host name, instead of an IP address. The host name is usually the same as the assigned DNS Name. It is always the first part of a Fully Qualified Domain Name and is always one word, with no period.
  • Page 36: Smtp (Email)

    AXIS 241Q/241S - System Options SMTP (email) (Simple Mail Transfer Protocol) Enter the host names or addresses for your primary and secondary mail servers in the fields provided to enable event and error email messages from the video server to predefined addresses, via SMTP.
  • Page 37: Support

    The support overview page provides valuable information on troubleshooting and contact information, should you require technical assistance. Logs & Reports - when contacting Axis support, please be sure to provide a valid Server Report with your query. View Information - The Log report and the Parameter List also provide valuable information for troubleshooting and when contacting Axis’...
  • Page 38: Resetting To Factory Default Settings

    AXIS 241Q/241S - System Options Resetting to Factory Default Settings To reset the AXIS 241Q/241S to the original default settings, go to the System Options | Maintenance web page (described in Maintenance, on page 36) or use the control button...
  • Page 39: Axis 241Q/241S

    Y/C TO BNC CABLE (AXIS 241S only), on page 43 The D-Sub Connector The AXIS 241Q/241S provides one 9-pin D-sub connector, providing the physical interface for an RS-232 port, used for connecting accessory equipment; such as stand-alone Pan/Tilt devices for the remote positioning of connected video cameras. Diagram of the RS-232...
  • Page 40: The I/O Terminal Block

    PTZ devices. RS-485 - B (inverting) One 12 pin terminal block is provided with the AXIS 241Q/241S. Connect the input/output devices to the terminal block: 1. Loosen the corresponding screw on top of the pin (see the table above to determine which pin to use).
  • Page 41: Com Port Rs232/Ptz And Com Port Rs485

    PTZ driver. Note: Advanced users and application developers can also use the Axis Application Programming Interface and HTTP specification for generic control of pan tilt devices using CGI parameters or a TCP/IP client. Please...
  • Page 42 AXIS 241Q/241S - Unit Connections Schematic Diagram - Terminal Connectors AXIS 241Q/241S Switch Video Server 3.3V Mode Power PS-K 9W Supply e.g. doorbell Relay Device RS-485 GND PIN 5 RS-232 D-SUB...
  • Page 43: Y/C To Bnc Cable (Axis 241S Only)

    4. Set the dip switches on the front panel of the unit to 1=on, 2=on, 3=off, 4=off. 5. Go to the AXIS 241S Web pages under Setup | Video & Image | Video Source and select Y/C (S-video) from the Physical connector drop-down list.
  • Page 44: Troubleshooting

    Preconfigured and customized settings will be retained for use when the new firmware is running (provid- ing that the features are available in the new firmware) although this is not guaranteed by Axis Communi- cations. Always read the upgrade instructions and release notes available with each new release, before updating the firmware.
  • Page 45: Support

    The AXIS 241Q/241S cannot be accessed from a Web browser The IP address has been changed 1) Move the AXIS 241Q/241S to an isolated network or to one with no DHCP or BOOTP server. by DHCP Set the IP address again, using the ARP Ping command.
  • Page 46 Status led is flashing red and the server is inaccessible A firmware upgrade has been A rescue firmware is running in the product. First, set the IP address using AXIS IP utility or ARP interrupted or the firmware has and Ping, see Installing on a network, on page 9.
  • Page 47: Technical Specifications

    Supports 1 BNC composite video connection with 75 Ohm/Hi Z termination and includes autosensing for NTSC and PAL. Supports Y/C (s-video) connection. Video Output (AXIS 241S) A single video output (VIDEO OUT) with a Allows direct connection e.g. of an...
  • Page 48: Performance

    Axis renowned chipset technology is built upon an open architecture that is streamlined to provide device connectivity independent of any file server. AXIS 241Q/241S is driven by a powerful AXIS ETRAX 32-bit RISC processor and includes the AXIS ARTPEC-2 which is a dedicated digital video surveillance compression chip.
  • Page 49: Installieren Des Axis 241Q/241S

    Standard-Phonoanschluss (RCA) hat. Installieren in einem Netzwerk Der AXIS 241Q/241S ist für die Installation in einem Ethernet-Netzwerk vorgesehen. Dazu muss dem Videoserver entweder manuell oder über einen automatischen Netzservice (DHCP) eine IP-Adresse zugewiesen werden. Wählen Sie entsprechend Ihrem Netz eines der folgenden Verfahren: •...
  • Page 50 AXIS 241Q/241S - Installieren des AXIS 241Q/241S Manuelle Installation mit AXIS IP Utility AXIS IP Utility ist eine Anwendungssoftware von Windows, mit der der AXIS 241Q/241S über eine statische IP-Adresse in Ihrem lokalen Netz installiert wird. • Die AXIS IP Utility-Software von den Support-Seiten unter http://www.axis.com/techsup/software herunterladen, sie ist kostenlos.
  • Page 51 Hinweis: AMC muss installiert sein, damit direkt übertragene Bilder in Microsoft Internet Explorer gesehen wer- den können. Falls Ihr Arbeitsumfeld weitere Softwarekomponenten nicht zulässt, können Sie Ihren AXIS 241Q/241S zum Aktualisieren der Bilder für eine Java-Softwarekomponente konfigurieren. Einzelheiten dazu siehe Hilfe-Datei unter Live View Config | Layout | Default Viewer for Internet Explorer. Oder einen anderen unterstützten Webbrowser verwenden, siehe Technical Specifications, auf Seite 47.
  • Page 52 Weisen Sie Ihrem Produkt wie folgt eine individuelle IP-Adresse von einem Computer Ihres Netzwerks aus zu: 1. Eine nicht benutzte IP-Adresse für den AXIS 241Q/241S von Ihrem Netzwerk-Administrator erfassen. 2. Ein Standard-Netzkabel an Ihren AXIS 241Q/241S anschließen und ihn damit ans Netz anschließen.
  • Page 53 Hinweis: AMC muss installiert sein, damit direkt übertragene Bilder in Microsoft Internet Explorer gesehen wer- den können. Falls Ihr Arbeitsumfeld weitere Softwarekomponenten nicht zulässt, können Sie Ihren AXIS 241Q/241S zum Aktualisieren der Bilder für eine Java-Softwarekomponente konfigurieren. Einzelheiten dazu siehe Hilfe-Datei unter Live View Config | Layout | Default Viewer for Internet Explorer. Oder einen anderen unterstützten Webbrowser verwenden, siehe Technical Specifications, auf Seite 47.
  • Page 54: Installation Du Serveur Axis 241Q/241S

    Installation du serveur AXIS 241Q/241S Montage du serveur AXIS 241Q/241S AXIS 241Q/241S est équipé d'un kit de montage pour support mural ou sur baie (rack). Suivez les instructions ci-dessous pour fixer le support de montage au serveur vidéo : 1. Faites glisser la structure du panneau avant du serveur pour l'enlever (pas besoins d'outils).
  • Page 55 5. Entrer le numéro de série : Le numéro de série/adresse MAC (S/N) se trouve sur l’étiquette collée sur la partie inférieure du AXIS 241Q/241S 6. Entrez une adresse IP acquise pour votre AXIS 241Q/241S et cliquez sur Définir IP.
  • Page 56 AXIS 241Q/241S pour utiliser un applet Java pour mettre à jour les images. Reportez-vous au fichier d’aide sous Live View Config | Layout | Default Viewer for Internet Explorer pour de plus amples informations.
  • Page 57 1. Acquérez une adresse IP non utilisée pour AXIS 241Q/241S en la demandant à votre administrateur de réseau. 2. Connectez un câble réseau standard à votre AXIS 241Q/241S et reliez-le au réseau. 3. Repérez le numéro de série/adresse MAC (S/N) sur l’étiquette collée sur la partie inférieure du AXIS 241Q/241S...
  • Page 58 AXIS 241Q/241S pour utiliser un applet Java pour mettre à jour les images. Reportez-vous au fichier d’aide sous Live View Config | Layout | Default Viewer for Internet Explorer pour de plus amples informations.
  • Page 59: Installazione Di Axis 241Q/241S

    Installazione di AXIS 241Q/241S Montaggio di AXIS 241Q/241S AXIS 241Q/241S comprende un kit per montaggio a parete o su rack. Seguire le istruzioni in basso per collegare la staffa di montaggio al server video: 1.Estrarre il telaio grigio dal pannello del server video (non sono necessari attrezzi).
  • Page 60: Installazione Manuale Mediante L'utility Axis Ip, Alla

    4. Avviare l'utility AXIS IP sul computer. 5. Inserire il numero di serie: Il numero di serie/indirizzo MAC (S/N) è riportato sull'etichetta che si trova sotto ad AXIS 241Q/241S 6. Inserire l'indirizzo IP ottenuto per AXIS 241Q/241S e fare clic su Set IP (Imposta IP).
  • Page 61: Installazione Manuale Mediante Arp E Ping In Windows, Alla

    1. Ottenere un indirizzo IP non utilizzato per AXIS 241Q/241S dall'amministratore di rete. 2. Collegare un cavo di rete standard ad AXIS 241Q/241S e poi collegarlo alla rete. 3. Individuare il numero di serie/indirizzo MAC (S/N) riportato sull'etichetta che si trova sotto ad AXIS 241Q/241S 4.
  • Page 62: Installazione Manuale Mediante Arp E Ping In Unix/Linux, Alla

    1. Ottenere un indirizzo IP non utilizzato per AXIS 241Q/241S dall'amministratore di rete. 2. Collegare un cavo di rete standard ad AXIS 241Q/241S e poi collegarlo alla rete. 3. Individuare il numero di serie/indirizzo MAC (S/N) riportato sull'etichetta che si...
  • Page 63: Servizio Axis Internet Dynamic Dns, Alla

    Procedura di installazione Si noti che con questa procedura si invia l'indirizzo IP di AXIS 241Q/241S, la versione firmware, il tipo di prodotto e il numero di serie al servizio Axis Internet Dynamic DNS. Non vengono trasferite informazioni personali. 1. Collegare AXIS 241Q/241S alla rete locale mediante un cavo di rete standard (RJ-45).
  • Page 64: Instalación Del Axis 241Q/241S

    Instalación del AXIS 241Q/241S Montaje del AXIS 241Q/241S El AXIS 241Q/241S se suministra con un kit especial para montaje de pared o en un bastidor. Siga las instrucciones siguientes para fijar el soporte de montaje en el servidor de vídeo: 1.
  • Page 65 AXIS 241Q/241S - Instalación del AXIS 241Q/241S Instalación manual utilizando AXIS IP Utility AXIS IP Utility es una aplicación de software de Windows que instala el AXIS 241Q/241S en su red local utilizando una dirección IP estática. • Descargue el software AXIS IP Utility en su ordenador, de forma gratuita desde las páginas de Asistencia Técnica en http://www.axis.com/techsup/software...
  • Page 66 1. Obtenga una dirección IP sin utilizar para el AXIS 241Q/241S desde su administrador de red. 2. Conecte un cable de red estándar a su AXIS 241Q/241S y conéctelo a la red. 3. El número de serie/dirección MAC (S/N) está situado en la etiqueta en el lado inferior del AXIS 241Q/241S.
  • Page 67 1. Obtenga una dirección IP no utilizada para el AXIS 241Q/241S desde su administrador de red. 2. Conecte un cable de red estándar a su AXIS 241Q/241S y conéctelo a la red. 3. Ubique el número de serie/dirección MAC (S/N) que está situado en la etiqueta en el lado inferior del AXIS 241Q/241S.
  • Page 68 AXIS Internet Dynamic DNS Service proporciona un procedimiento de clic único que da acceso a AXIS 241Q/241S en su red local y a través de Internet. En la instalación, el AXIS 241Q/241S recibirá un URL (dirección web), que entonces se puede utilizar para accederlo.
  • Page 69: Index

    Alarm 18, 27, 30, 40 Generic HTTP 41 AMC 10, 11, 13, 14, 15, 48 Generic TCP/IP 41 ARP and Ping 11, 12 AXIS Internet Dynamic DNS Service 13 AXIS IP Utility 10 Host Name 35 HTML Examples 18, 25 HTTP API 24...
  • Page 70 AXIS 241Q/241S - Index NTP Server 33 Serial Number 8 Services 34 Setup Tools 17 SMTP 19 Operator 32 Snapshot 15 Output Buttons 15, 25 SOCKS 19 Overlay Image 18, 22 Source 15 Overlay Settings 21 Support 37 Own Home Page 24...
  • Page 72 AXIS COMMUNICATIONS AXIS 241Q/241S User’s Manual Rev. 1.00 Part No. 20995 <Product Name> Quick User’s Guide...

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