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8.3 Cleaning
T
T
DANGER
Danger to life due to electric shock
The device contains electrical components that carry high
voltage. Improper handling of the opened housing, espe-
cially in connection with moisture, will cause severe injury
to persons due to electric shock.
f Clean only the outside of the device.
f Keep the device and protection systems closed.
T
T
ATTENTION
Material damage due to incorrect cleaning
Incorrect cleaning can cause damage to the housing or
components.
f Do not use running water and ensure that water cannot
reach live parts.
f Do not use high-pressure cleaning devices.
f Only use tools (e.g. brushes, cleaning agents) that are
suitable for plastic surfaces.
f Do not use aggressive cleaning agents or chemicals.
The device can be cleaned with a dry or damp cloth, de-
pending on application conditions and soiling. The cleaning
is carried out exclusively from the outside.
Procedure:
f First remove coarse dust and dirt with a hand brush
with soft bristles.
f If necessary, moisten a clean cloth suitable for plastic
surfaces with water and thoroughly wipe off the device.
f Only clean the charging cable when it is unplugged.
18
9. Troubleshooting
The tasks described in this section may only be
carried out by a qualified electrician.
9.1
Error messages
9.1.1
Faults without fault codes
If errors without fault codes appear, the plain text display
shows a message:
Error messages
Fault and troubleshooting
Please link
It is not possible to interlock the
your car using a
charging plug.
charging cable to
f Check charging socket for
the charging point.
f Charging cable / plug defec-
Unknown customer-
Authorisation for unknown clients
id.
not possible.
f Set up the client in the
Your account ist not
Authorisation is not possible, if
activated.
the client account is locked or not
activated.
f Check settings in backend sys-
Log-in currently not
No communication between
possible.
device and backend system.
We apologize for
f Repeat the authorization pro-
any inconvenience.
foreign objects.
tive. Replace charging cable.
backend system.
tem. Make sure that the client
is activated in the backend
system.
cess.
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