Troubleshooting - Sony ERS-311 AIBO Life User Manual

Troubleshooting

If you experience any of the following difficulties, use this troubleshooting guide
to correct the problem before contacting AIBO Customer Link. Refer to the
"AIBO" ERS-311/312 Operating Instructions to check AIBO entirely and its sensor
condition in Clinic mode. Should the problem persist, contact the AIBO Customer
Link. (See page 4 for details on the AIBO Customer Support.)
Symptom
AIBO does not move
even when you press the
pause button.
When you press the
pause button, the back
light flashes in green and
orange alternately, and a
warning sound is output.
86
• Remedy
• The battery pack is not installed to AIBO.
t Insert the battery pack to AIBO (see page 29). After inserting
the battery pack into AIBO, press the pause button again to
cancel Pause mode.
• The battery power is low.
t Recharge the battery pack or replace the battery pack with a
charged one.
• The temperature of the battery pack is abnormally high.
t Wait until the battery cools down.