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Hands-free VoIP Telephone Manual
Confidentiality Notice .....................................................................................................................1
Product Overview ............................................................................................................................1
System Requirements and Limitations .......................................................................................... 2
Tips for VoIP Subscribers ............................................................................................................. 3
Features and Functions ................................................................................................................. 3
Operation .........................................................................................................................................3
Placing an Auto-dial Emergency Call............................................................................................ 3
Placing an Auto-dial Non-Emergency Call .................................................................................... 4
Placing a General Telephone Call ................................................................................................. 4
Receiving a Call ............................................................................................................................ 4
Multicast Broadcast ...................................................................................................................... 4
Monitoring and Reporting ............................................................................................................ 5
Installation ......................................................................................................................................5
General Information ..................................................................................................................... 5
Safety Guidelines .......................................................................................................................... 6
Station Placement ......................................................................................................................... 6
Security Hardware ........................................................................................................................ 6
Conduit Installation Details (Surface -Mount Models) ................................................................... 7
Models 393-700, 393AL-700, and 394AL-702 (Surface Mount Applications)................................. 8
Models 397-70x and 398-70x (Stanchion/Flush-Mount Applications) .......................................... 10
Models 397-70xFS and 398-701FS (Flush-Mount Applications) .................................................. 15
Setup ..............................................................................................................................................18
Field Wiring ................................................................................................................................ 18
Power...................................................................................................................................................................................... 18
Network ................................................................................................................................................................................. 18
I/O ........................................................................................................................................................................................... 20
Reco mmended Cab ling ....................................................................................................................................................... 20
VoIP Telephone Input Contacts .................................................................................................. 21
VoIP Telephone Output Contacts ............................................................................................... 21
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
V
ISIT WWW
GAI - TR ON ICS ®
A H U B B E L L C O M P A N Y
T
A B L E O F
610-777-1374 800-492-1212
.
-
.
GAI
TRONICS
COM FOR PRODUCT LITERATURE AND MANUALS
C
O N T E N T S
Fax: 610-796-5954
Pub. 42004-441H
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Table of Contents
Related Manuals for GAI-Tronics RED ALERT
Summary of Contents for GAI-Tronics RED ALERT
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Page 1: Table Of Contents
Network ....................................18 I/O ......................................20 Reco mmended Cab ling ............................... 20 VoIP Telephone Input Contacts ....................21 VoIP Telephone Output Contacts ....................21 GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA 610-777-1374 800-492-1212 Fax: 610-796-5954 ISIT WWW TRONICS... - Page 2 Preventive Maintenance for Models 397-70x, 397-70xFS, 398-70x, and 398-701FS ..... 24 Cleaning ....................................24 Prevention....................................24 Service ............................24 Troubleshooting .......................... 25 Specifications..........................26 Replacement and Optional Parts....................28 GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA 610-777-1374 800-492-1212 Fax: 610-796-5954 ISIT WWW TRONICS COM FOR PRODUCT LITERATURE AND MANUALS...
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Page 3: Confidentiality Notice
GAI-Tronics retains all intellectual property and other rights in or to the information contained herein, and such information may only be used in connection with the operation of your GAI-Tronics product or system. This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third party. -
Page 4: System Requirements And Limitations
. 42004-441H IP T ANDS FREE ELEPHONE ANUAL Table 1. Model Chart Model Description Surface-Mount VoIP Telephone , weatherproof, yellow engineered plastic enclosure, 393-700 HE LP auto-dial push button, and C LED. ECEIVED Surface-Mount VoIP Telephone , weatherproof, cast-aluminum enclosure painted safety 393AL- auto-dial push button, and C yellow,... -
Page 5: Tips For Voip Subscribers
If you have questions about interconnected VoIP and 911 or about VoIP in general, see http://www.fcc.gov/cgb/consumerfacts/voip.html. Features and Functions ® The RED ALERT Voice-Over-internet Protocol (VoIP) hands-free telephones include the following features: SIP compatible (RFC3261) ... -
Page 6: Placing An Auto-Dial Non-Emergency Call
When making a multicast call, the SIP server will send a paging request to a specific IP address and expect multiple telephones to accept and play the subsequent audio. GAI-Tronics VoIP telephones can be programmed for up to eight multicast addresses to permit the receipt of multicast broadcasts from different sources or to enable zoning of broadcasts. -
Page 7: Monitoring And Reporting
. 42004-441H IP T ANDS FREE ELEPHONE ANUAL Monitoring and Reporting Each telephone can recognize and generate several hardware and configuration fault condition alarms. These alarms can be signaled to a remote site using three methods: Syslog output over TCP ... -
Page 8: Safety Guidelines
All of the telephones described in this manual are vandal-resistant. The front panel for each telephone covered in this manual is attached to its enclosure with security screws. A GAI-Tronics Model 233-001 Security Screwdriver or Torx T-25 security head tip (sold separately) is required for installing the telephone. -
Page 9: Conduit Installation Details (Surface-Mount Models)
ELEPHONE ANUAL Conduit Installation Details (Surface-Mount Models) GAI-Tronics recommends installing Ethernet and power lines in conduit to protect against accidental damage and vandalism. To prevent moisture from entering the enclosure, the following is recommended: Conduit should enter the enclosure from the bottom. -
Page 10: Models 393-700, 393Al-700, And 394Al-702 (Surface Mount Applications)
Secure the enclosure to its mounting surface with four ¼-inch diameter bolts of the appropriate length for the surface. OTES 1. When using the GAI-Tronics Model 231-001 Pole Mounting Kit, follow the mounting instructions provided in the kit. 2. When mounting outdoors, installation of a surge suppresser (customer-supplied) on the Ethernet line is recommended. - Page 11 . 42004-441H IP T ANDS FREE ELEPHONE ANUAL Figure 6. Model 393AL-700 Figure 7. Model 394AL-702 Figure 8. Component Locations for Models 393-700, 393AL-700, and 394AL-702 P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-441H.docx 07/16...
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Page 12: Models 397-70X And 398-70X (Stanchion/Flush-Mount Applications)
1. Use the supplied back box to mount the Model 397-700, 397-701, 398-701 and 398-702 VoIP Telephones in flush-mount applications or in a GAI-Tronics Model 234 Series Stanchion. Mount the back box to the structure using the appropriate hardware. Refer to Figure 15 cutout dimensions. - Page 13 . 42004-441H IP T ANDS FREE ELEPHONE ANUAL Figure 12. Model 398-701 Figure 11. Model 397-702 Figure 13. Model 398-702 P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-441H.docx 07/16...
- Page 14 . 42004-441H IP T ANDS FREE ELEPHONE ANUAL Figure 14. Component Locations for Model 398-70x P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-441H.docx 07/16...
- Page 15 . 42004-441H IP T ANDS FREE ELEPHONE ANUAL Figure 15. Flush-Mount VoIP Telephone Mounting Details P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-441H.docx 07/16...
- Page 16 . 42004-441H IP T ANDS FREE ELEPHONE ANUAL Figure 16. Cutout for Model 397-70x and 398-70x P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-441H.docx 07/16...
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Page 17: Models 397-70Xfs And 398-701Fs (Flush-Mount Applications)
. 42004-441H IP T ANDS FREE ELEPHONE ANUAL Models 397-70 FS and 398-701FS (Flush-Mount Applications) The compact models are designed to be installed in flush mount openings measuring 7.75 H ×5.75 W inches utilizing a six-hole mounting pattern. The mounting and wiring instructions are as follows: Figure 18. - Page 18 . 42004-441H IP T ANDS FREE ELEPHONE ANUAL Figure 19. Model 398-701FS Figure 20. Model 397-700FS, 397-701FS, and 398-701FS Back Box P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-441H.docx 07/16...
- Page 19 . 42004-441H IP T ANDS FREE ELEPHONE ANUAL Figure 21. Cutout for Model 397-700FS, 397-701FS, and 398-701FS P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-441H.docx 07/16...
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Page 20: Setup
. 42004-441H IP T ANDS FREE ELEPHONE ANUAL Setup Field Wiring After all the field wires are pulled through the rear enclosure, install all connections as indicated below. Refer to Figure 22 for wiring details. Refer to Table 5 on page 20 for the recommended conductor sizes. : Consult the National Electrical Code (NFPA 70), Canadian Standards Association (CSA 22.1), and local codes for the specific requirements regarding your installation. - Page 21 . 42004-441H IP T ANDS FREE ELEPHONE ANUAL Figure 22. VoIP Telephone PCB Assembly P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-441H.docx 07/16...
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Page 22: I/O
. 42004-441H IP T ANDS FREE ELEPHONE ANUAL Inputs Four auxiliary inputs have been provided for customer use. Terminations for these inputs are located on terminal block P12. See Figure 22 for the location of the connector. Table 3. Auxiliary Inputs – P12 Label Function Input 4... -
Page 23: Voip Telephone Input Contacts
VoIP Telephone Input Contacts VoIP Telephone accepts four inputs. Refer to the “Specifications” section of this ® Each RED ALERT manual for the input ratings. The function of each input is configurable. Inputs can be configured for one of the following modes: On, Off, or On/Off. -
Page 24: Gai-Tronics Strobe Connection
HELP push button is pressed. The relay can remain energized for the duration of the emergency call. In most applications, an output is used to operate a GAI-Tronics Model 540-001, 531A, or 530-001 Strobe (sold separately). For connection details, please refer to Figure 23 or the appropriate installation instructions included with each strobe. -
Page 25: Programming
The installer should ensure that the network is configured to allow VoIP communications (using the SIP protocol) between the desired locations before attempting to configure the GAI-Tronics VoIP Telephones. The general sequence for set up of the VoIP Telephone is as follows: VoIP PCBA Setup Verify the PC is connected to the same network as the VoIP telephone. -
Page 26: Maintenance
VoIP Telephone requires depot service, contact your Regional Service Center for a return authorization number (RA#). Equipment should be shipped prepaid to GAI-Tronics with a return authorization number and a purchase order number. If the equipment is under warranty, repairs will be made without charge. -
Page 27: Troubleshooting
. 42004-441H IP T ANDS FREE ELEPHONE ANUAL Troubleshooting Table 6. Troubleshooting Problem Possible Solution If the volume is too low, increase the volume level in the telephone’s Low volume programming configuration. If the volume is too high, decrease the volume level in the telephone’s High volume programming configuration. -
Page 28: Specifications
. 42004-441H IP T ANDS FREE ELEPHONE ANUAL Specifications Power Network power............Power-over-Ethernet, 802.3af compliant (via RJ45) Local power requirements ..................24 to 48 V dc, 6 W Network ............10/100 BaseT Ethernet RJ45, Category 5 or better UTP Static IP Provisioning or DHCP STUN client (NAT traversal) Call control signaling .............. - Page 29 . 42004-441H IP T ANDS FREE ELEPHONE ANUAL Models 397-700, 397-701, 397-702, 398-701 and 398-702 Construction Panel ................14-gauge, type 304 brushed stainless steel Back box............16-gauge cold-rolled steel with black polyurethane finish Braille keypad (Model 398-702 only)..............Chrome-plated zinc Dimensions Front panel ..............12.00 H × 10.00 W in (304.8 × 254.0 mm) Back box (overall) ........10.06 H ×...
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Page 30: Replacement And Optional Parts
. 42004-441H 300 S IP T 28 of 28 ERIES ANDS FREE ELEPHONE ANUAL Replacement and Optional Parts Part No. Description 233-001 Model 233-001 Security Screwdriver ... - Page 31 Warranty Equipment. GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall comply with the then-current product specifications and product literature, and if applicable, shall be fit for the purpose specified in the agreed-upon quotation or proposal document.