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GAI-Tronics Redalert 392-001 Manual

300 series emergency telephone
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300 Series Emergency Telephone
Confidentiality Notice .....................................................................................................................1
Product Overview ............................................................................................................................1
Telephones ............................................................................................................................................... 1
TMA (Telephone Management Application)........................................................................................ 5
Standard Operation.........................................................................................................................6
Emergency Call Operation....................................................................................................................................6
Non-Emergency Call Operation............................................................................................................................6
Non-Emergency Assistance Operation (Model 396-00x) .....................................................................................7
Receiving a Call....................................................................................................................................................7
Disconnecting a Call .............................................................................................................................................7
Location Identification Code Dialing ...................................................................................................................7
Installation ......................................................................................................................................8
Safety Guidelines..................................................................................................................................... 8
General Installation Guidelines ............................................................................................................. 9
Tamper-Resistant Hardware ................................................................................................................. 9
Conduit Installation Details ................................................................................................................... 9
Models 393-00x, 393AL-00x, and 394AL-00x..................................................................................... 11
Models 397-00x, 396-00x, 398-00x and 392-00x ................................................................................. 13
Stanchion or Flush-mount Applications..............................................................................................................13
Retro-fit Models .................................................................................................................................... 16
External Power for -003 and -004 Models .......................................................................................... 20
Connecting a Model 530 Strobe........................................................................................................... 20
Setup ..............................................................................................................................................21
Hardware Configuration...................................................................................................................... 21
Auto-answer Configuration ................................................................................................................................21
Polarity Configuration ........................................................................................................................................21
DTMF Gain Select Configuration.......................................................................................................................21
Password Enable Configuration..........................................................................................................................22
Command Select Configuration..........................................................................................................................22
Hardware Settings...............................................................................................................................................22
GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA
V
ISIT WWW
G A I - T R O N I C S ® C O R P O R A T I O N
A H U B B E L L C O M P A N Y
Manual
T
A B L E O F
610-777-1374
800-492-1212
.
-
.
GAI
TRONICS
COM FOR PRODUCT LITERATURE AND MANUALS
C
O N T E N T S
Fax: 610-796-5954
Pub.:42004-438A

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Summary of Contents for GAI-Tronics Redalert 392-001

  • Page 1: Table Of Contents

    Auto-answer Configuration ..........................21 Polarity Configuration ............................21 DTMF Gain Select Configuration........................21 Password Enable Configuration..........................22 Command Select Configuration..........................22 Hardware Settings...............................22 GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA 610-777-1374 800-492-1212 Fax: 610-796-5954 ISIT WWW TRONICS COM FOR PRODUCT LITERATURE AND MANUALS...
  • Page 2 Battery Replacement (Voice Annunciation Option Only)..............40 Service ..............................40 Preventive Maintenance for Flush-Mount Phones................40 Cleaning ................................40 Prevention ................................40 Specifications ..........................41 GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA 610-777-1374 800-492-1212 Fax: 610-796-5954 ISIT WWW TRONICS COM FOR PRODUCT LITERATURE AND MANUALS...

  • Page 3: Confidentiality Notice

    Tronics retains all intellectual property and other rights in or to the information contained herein, and such information may only be used in connection with the operation of your GAI-Tronics product or system. This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third party.
  • Page 4 Each telephone requires a minimum line current of 24 mA for proper operation. For operation below −4º F (−20° C), GAI-Tronics offers an Extreme Cold Weather Option that includes a plug-in power supply (120 V ac required). This option will allow operation to −40° C.
  • Page 5 Flush-Mount Telephone with a heavy-gauge, brushed stainless steel front panel; includes (off-hook) push button and a 12-button Braille keypad. This telephone is simply CALL 392-001 a rugged, hands-free telephone and is not intended for emergency use. It can, however, still be used in a TMA controlled system.
  • Page 6 42004-438A 4 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL RED ALERT™ Telephones are available with two different factory-installed options (or both options installed). These options are: Voice Annunciation Option allows local or remote speech programming for location identification purposes, instructions, or any other desired messaging requirement. The message can be programmed locally at the telephone or remotely via dial-up.

  • Page 7: Tma (Telephone Management Application)

    ANUAL TMA (Telephone Management Application) GAI-Tronics’ TMA software is a maintenance data collection and reporting tool that allows users to view and report the health of the RED ALERT™ Emergency Telephones. RED ALERT™ Telephones can function with or without the TMA software application installed. The decision to use TMA can be made at any time and is not needed for telephone operation.

  • Page 8: Standard Operation

    42004-438A 6 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Standard Operation Four types of telephones are described in this manual: • Single emergency push-button operation (autodial) • Emergency push button and call push button with keypad • Emergency push button and assistance push button (both autodial) •...

  • Page 9: Non-Emergency Assistance Operation (Model 396-00X)

    42004-438A 7 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Non-Emergency Assistance Operation (Model 396-00 1. Press the push button to place an immediate call to a pre-programmed assistance ASSISTANCE telephone number; typically a dormitory, garage, or general assistance/information office). 2.

  • Page 10: Installation

    Installation should be performed by qualified personnel and only in accordance with the National Electrical Code or applicable local codes. Safety Guidelines When installing any GAI-Tronics telephone equipment, please adhere to the following guidelines to ensure the safety of all personnel: •...

  • Page 11: General Installation Guidelines

    All of the telephones described in this manual are vandal resistant. The front panel for each telephone covered in this manual is attached to its enclosure with security screws. A GAI-Tronics Model 233-001 Tamper-Resistant Screwdriver or Torx T-25 security head tip (sold separately) is required for installing the telephone.
  • Page 12 42004-438A 10 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Please refer to the examples below for the recommended conduit installation details. Figure 1. Bottom entry conduit recommended for Figure 2. Top entry conduit installation for non- non-metallic enclosures metallic enclosures (NOT recommended) Figure 4.

  • Page 13: Models 393-00X, 393Al-00X, And 394Al-00X

    ¼- inch diameter bolts of the appropriate length for the surface. : When using the GAI-Tronics Model 231-001 Pole Mounting Kit, follow the mounting instructions provided in the kit. 3. For Model 393-00x only: Create a conduit access hole using a Greenlee-type punch that is equivalent in size to the conduit diameter.
  • Page 14 42004-438A 12 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Figure 6. Model 393AL-00x Figure 7. Model 394AL-00x Figure 8. Model 393-00x, 393AL-00x, and 394AL-00x Component Locations f:\standard ioms - current release\42004 instr. manuals\42004-438a.doc 02/11...

  • Page 15: Models 397-00X, 396-00X, 398-00X And 392-00X

    1. When mounting in a GAI-Tronics Model 234 Series Stanchion, or for flush-mount installations, the supplied back box must be used to mount the Model 397-00x, 396-00x, 398-00x, or 392-001 Telephone. Mount the back box to the structure using appropriate hardware. Refer to Figure 13 cutout dimensions.
  • Page 16 4. Connect the telephone’s modular plug to a USOC RJ11 or CA11A (Canada) modular connector or (if applicable) the telephone line suppressor. (An inline coupler is provided for use, if necessary.) Refer to Figure 8 for the Model 397-00x, 396-00x, 398-00x and 392-001 component locations. 5. Allow the telephone a minimum of 35 seconds to initialize.
  • Page 17 42004-438A 15 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Figure 13. Model 397-00x, 396-00x, 398-00x and 392-001 Mounting Details f:\standard ioms - current release\42004 instr. manuals\42004-438a.doc 02/11...

  • Page 18: Retro-Fit Models

    42004-438A 16 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Retro-fit Models The appropriate RED ALERT™ retrofit models can be installed in Code Blue, Ramtel, or Talk-A-Phone enclosures utilizing a six-hole mounting pattern. 1. Remove the back box from the front cover. 2.
  • Page 19 42004-438A 17 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Figure 17. Model 398-00xRT Figure 16. Model 397-00xRT Figure 18. Model 397-00xTP Figure 19. Model 398-00xTP f:\standard ioms - current release\42004 instr. manuals\42004-438a.doc 02/11...
  • Page 20 42004-438A 18 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Figure 20. Back Box for Ramtel (RT) and Code Blue (CB) f:\standard ioms - current release\42004 instr. manuals\42004-438a.doc 02/11...
  • Page 21 42004-438A 19 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Figure 21. Back Box for Talk-A-Phone (TP) f:\standard ioms - current release\42004 instr. manuals\42004-438a.doc 02/11...

  • Page 22: External Power For -003 And -004 Models

    It simply activates a heater circuit to allow operation to −40º C. Connecting a Model 530 Strobe Figure 22 below shows a typical connection detail of the GAI-Tronics 530-001/531A Strobe (sold separately). Figure 22. (Model 398-00x is shown as an example) Connection to Optional GAI-Tronics 530-001/531A Strobe f:\standard ioms - current release\42004 instr.

  • Page 23: Setup

    Enable: J14 jumper on pins 2 and 3. Disable: J14 jumper on pins 1 and 2 (Do not use this setting except under the direction of GAI-Tronics personnel.) : The Auto-answer feature must be enabled during remote programming, and to allow the GAI-Tronics Telephone Management Application PC to contact the phone.

  • Page 24: Password Enable Configuration

    42004-438A 22 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Password Enable Configuration Factory Setting: Password Enabled This telephone can be configured to enable or disable the password protection for programming. This can be useful when initially programming the telephones. Password Enabled: J9 jumper on pins 2 and 3.
  • Page 25 42004-438A 23 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Figure 23. No. 69577-001 Emergency Phone PCBA (Top View) f:\standard ioms - current release\42004 instr. manuals\42004-438a.doc 02/11...

  • Page 26: Extreme Cold Temperature Option

    42004-438A 24 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Extreme Cold Temperature Option RED ALERT™ Emergency Telephone equipped with the Extreme Cold Temperature Option (-003 and -004 models) are capable of operating to –40° C (non-option models are rated to –20° C). This option includes two identifying features.

  • Page 27: Voice Annunciation Option

    42004-438A 25 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Voice Annunciation Option The Voice Annunciation Option is primarily intended for use during emergency calls placed from a RED ALERT™ Telephone. The Voice Annunciation Option allows local or remote speech programming for location identification purposes, instructions, or any other desired messaging requirement.

  • Page 28: Change Recorded Message

    42004-438A 26 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Change Recorded Message It may become necessary to change the Voice Annunciation recorded message. This can be accomplished by following the Initial Message Recording steps previously described in the “Initial Recording” section. The following two methods can be used as alternative methods to programming the message.

  • Page 29: Voice Annunciation Activation

    42004-438A 27 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL SMART Mode Using a touch-tone telephone, call the emergency telephone and listen for a confirmation tone during ringing, indicating the telephone has answered. 1. Press “***” to enter the programming mode. 2.

  • Page 30: Auxiliary Output Control

    “*921” on the keypad of the called telephone. The RED ALERT™ Telephone will acknowledge acceptance of this deactivation command with a short beep. If the beep is not initially received, retry the command. This feature requires the use of GAI-Tronics No. 40404-045 Plug-in Power Supply (120 V ac source required).
  • Page 31 42004-438A 29 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Auxiliary Control Example: Output 4, Used for Gate Entry A Model 396-001 RED ALERT™ Emergency Telephone is installed at the entrance to a gated/secure community. A visitor or delivery person approaches the gate and presses the push button, ASSISTANCE which automatically calls the security office.

  • Page 32: Standard Mode Programming

    42004-438A 30 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Standard Mode Programming Prior to programming the RED ALERT™ Telephones read the “Programming” section in its entirety, record the desired key sequences in the “User Settings” sections of Table 3 on page 22 and Table 5 on page 39, and then complete the programming as specified.

  • Page 33: Programming Sequence

    42004-438A 31 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Programming Sequence The following command sequences are common to both “remote” and “local” programming and are used to configure the telephone to the desired operating parameters. 1. Dial the factory-default password 2468 (or appropriate customer-selected password). A success tone (short beep) is generated to indicate that “standard”...

  • Page 34: Programming Sequences

    42004-438A 32 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Programming Sequences The programming information on the following pages explains Programming Legend the programming options. The telephone is shipped from the D = digit 0–9, *, or # factory with a set of default parameters that are listed in the N = digit 0–9 Programming Table on page 39.
  • Page 35 42004-438A 33 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Ring-down Operation Ring-down operation enables the telephone to go off-hook when the E push button is pressed. MERGENCY The ring-down system must detect loop current and ring-down to the appropriate telephone. Table 4.

  • Page 36: Password

    42004-438A 34 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Password The Password Protection feature allows you to change the four-digit password required to program the emergency telephone. Each telephone is password protected to maintain the integrity of programmed information and should not be disabled. The password is required to enter the programming mode when programming the telephone locally or from a remote location.

  • Page 37: Disconnect Options

    42004-438A 35 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Disconnect Options Several options are available for disconnecting a call. Any combination of disconnect options may be used. Select the method that best suits the application, and follow the appropriate programming directions.

  • Page 38: Americans With Disabilities Act (Ada) Programming

    The Location Identification Code - This feature enables security personnel to quickly and easily locate an individual in trouble. • DTMF Call Disconnect - Enables the security operator to disconnect the call by pressing ##. : These features do not apply to the Model 392-001. Feature Sequence Description...

  • Page 39: Open Gate Command Setup

    42004-438A 37 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Open Gate Command Setup The command (DTMF key sequence) that triggers the timed activation of Output 4 contact closure (TB5) is configurable. The sequence can contain up to eight DTMF digits in the 0–9 range. The first digit must not be 0 (zero).

  • Page 40: Early Microphone Option

    42004-438A 38 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Early Microphone Option The microphone in each telephone activates only after the unit determines connection to the called party. Based on factory-default programming, this will occur in one of two ways; when the telephone receives a DTMF “*”...

  • Page 41: Smart Mode Programming

    42004-438A 39 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Table 5. Programming Table Default Function Key Sequence Settings User Settings Auto-dial Programming Emergency Button Auto-dial Number 1 *123456789*0# DD*1 Emergency Button Auto-dial Number 2 None DD*2 Emergency Button Auto-dial Number 3 None DD*3 Call Button Auto-dial Number...

  • Page 42: Maintenance

    The following maintenance steps should be performed on a regular basis or when corrosion is first noticed on your Model 397-00x, 396-00x, 398-00x, or 392-001. Cleaning •...

  • Page 43: Specifications

    42004-438A 41 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Specifications TMA compatibility profile type................GTC SMART Hands-free Auto-dial digit limit ......................... 24 digits Electrical Audio output ..........1 kHz tone – 87 ±3 dB SPL @ 1 meter with 40 mA loop current Battery voltage (tip and ring) ...................
  • Page 44 Construction Panel ..................14-gauge, type 304 brushed stainless steel Back box............16-gauge cold-rolled steel with black polyurethane finish Dial Pad (Models 398-00x and 392-001 only) ............Chrome-plated zinc Dimensions Panel ................. 12.0 H × 10.0 W inches (304.8 × 254.0 mm) Back box (depth from mounting surface)............
  • Page 45 42004-438A 43 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL Approval Standards Safety of Information Technology Equipment ..............UL/CSA 60950 Enclosures for Electrical Equipment....................Type 3R 47 CFR Part 68 Certification Number ..................US: ADGTE05BGTC2010 Ringer Equivalence Number........................5B Network connection (USOC)......................... RJ11 IC Information (Canada) IC Certification Number ......................
  • Page 46 42004-438A 44 of 44 300 S ERIES MERGENCY ELEPHONE ANUAL User Instructions (USA) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.
  • Page 47 Warranty Equipment. GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall comply with the then-current product specifications and product literature, and if applicable, shall be fit for the purpose specified in the agreed-upon quotation or proposal document.

This manual is also suitable for:

393-00393al-00394al-00396-00397-00Redalert 397-00xcb ... Show all

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