Avocent DSR Series DSR1010 Installer/User Manual
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Avocent DSR Series DSR1010 Installer/User Manual

Avocent dsr series dsr1010: user guide
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  • Page 1 ® Switch Installer/User Guide...
  • Page 2 European Union Notification Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

  • Page 3: Dsr Switch

    Avocent, the Avocent logo, The Power of Being There, DSR, DSView, Dambrackas Video Compression and OSCAR are registered trademarks of Avocent Corporation or its affiliates in the U.S. and other countries. All other marks are the property of their respective owners.
  • Page 4 Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

  • Page 5: Table Of Contents

    TABL E OF CONTEN TS Table of Contents List of Figures ... vii List of Tables ... ix Chapter 1: Product Overview... 1 Features and Benefits ... 1 Reduce cable bulk ... 1 Control of virtual media-capable appliances (select models)... 2 Access the DSR switch via a standard TCP/IP network...
  • Page 6 DSR Switch Installer/User Guide Navigating the OSCAR interface ... 17 Main Dialog Box Functions... 18 Setting virtual media options ... 19 Managing a KVM session... 20 Setup Dialog Box Functions ... 21 Changing the display behavior... 22 Controlling the status flag ... 23 Selecting target devices for broadcasting...
  • Page 7 Managing local accounts... 48 Access levels ... 48 Preemption levels... 49 Configuring virtual media ... 50 Virtual media session settings ... 50 Managing Device Properties ... 52 Viewing and changing appliance configuration information... 52 Power Controlling Target Devices ... 53 Configuring LDAP ...
  • Page 8 DSR Switch Installer/User Guide Vendor-specific video settings ... 73 Mouse alignment and synchronization ... 73 Avocent Mouse Sync ... 74 Using Virtual Media ... 75 Requirements ... 75 Sharing and preemption considerations... 75 Virtual Media dialog box... 76 Opening a virtual media session... 76 Closing a virtual media session...

  • Page 9: List Of Figures

    Figure 3.23: DSRIQ Version Dialog Box ... 40 Figure 3.24: OSCAR Interface Ping Dialog Box ... 41 Figure 4.1: Avocent DSR Explorer Window... 45 Figure 4.2: On-board Web Interface Appliance Virtual Media Session Settings screen ... 51 Figure 4.3: LDAP Overview Page in the On-Board Web Interface ... 55...
  • Page 10 viii DSR Switch Installer/User Guide Figure 4.4: LDAP Search Page in the On-Board Web Interface ... 56 Figure 4.5: LDAP Query Page in the On-board Web Interface... 58 Figure 4.6: Active Directory - KVM User ... 59 Figure 4.7: Active Directory - KVM Appliance Admin ... 60 Figure 4.8: Active Directory - Define Groups...
  • Page 11 LIST OF T A BL ES List of Tables Table 1.1: Descriptions for Figure 1.1 ... 3 Table 2.1: Descriptions for Figure 2.1 ... 7 Table 2.2: TCP Ports and Functions for the DSR Switch On-Board Web Interface... 11 Table 2.3: Descriptions for Figure 2.3 ... 12 Table 3.1: OSCAR Interface Status Symbols ...
  • Page 12 DSR Switch Installer/User Guide Table E.2: Descriptions for Figure E.2 ... 103 Table E.3: Descriptions for Figure E.3 ... 103 Table F.1: DSR1020/2020/4020/8020 Switch Product Specifications ... 104 Table F.2: DSR1021/1022 Switch Product Specifications ... 106 Table F.3: DSR1024 Switch Product Specifications ... 108 Table F.4: DSR1030/2030/4030/8030 Switch Product Specifications ...

  • Page 13: Chapter 1: Product Overview

    CHA PTER Product Overview Features and Benefits Avocent DSR switches combine analog and digital technology to provide flexible, centralized ® control of data center servers and virtual media, and to facilitate the OA&M (operations, activation and maintenance) of remote branch offices where trained operators may be unavailable. The DSR switches provide enterprise customers with a significant reduction of cable volume, secure remote access and flexible server management from anywhere at anytime.

  • Page 14: Control Of Virtual Media-Capable Appliances (Select Models)

    IQ module (USB2 or USB2L). Access the DSR switch via a standard TCP/IP network The Avocent DSR switches provide agentless remote control and access. No special software or drivers are required on the attached, or client, computers.

  • Page 15: Figure 1.1: Example Dsr2035/8035 Switch Configuration

    Figure 1.1: Example DSR2035/8035 Switch Configuration Table 1.1: Descriptions for Figure 1.1 Number Description CAT 5 Connection KVM Connection to the Switch Remote IP Connection DSR Switch Modem Number Description Telephone Network Ethernet DSView 3 Software Server Analog User (OSCAR Graphical User Interface) Digital User (Computer with Internet browser) Chapter 1: Product Overview...
  • Page 16 DSR Switch Installer/User Guide...

  • Page 17: Chapter 2: Installation

    V.92 modem. You can perform KVM switching tasks by using the on-board web interface, the DSR Remote Operations software or the DSView 3 software. For more information on the DSView 3 software, visit www.avocent.com or see the DSView 3 Installer/User Guide.

  • Page 18: Figure 2.1: Basic Dsr Switch Configuration (Dsr8035 Switch Shown)

    DSR Switch Installer/User Guide Figure 2.1 illustrates a basic configuration for the DSR switch, using the DSR8035 model for the example. Descriptions follow in Table 2.1. Figure 2.1: Basic DSR Switch Configuration (DSR8035 Switch Shown)

  • Page 19: Getting Started

    NOTE: While it is possible to use two DSR switches in a cascaded configuration, it can cause function conflicts and limit the advanced features of the switch. As a result, Avocent does not recommend this configuration. Supplied with the DSR switch •...

  • Page 20: Setting Up Your Network

    The DSR switching system uses IP addresses to uniquely identify the switch and the target devices. The DSR switch family supports both Dynamic Host Configuration Protocol (DHCP) and static IP addressing. Avocent recommends that IP addresses be reserved for each switch and that they remain static while the switches are connected to the network.

  • Page 21: Connecting The Dsr Switch Hardware

    DSR switch. Plug the other end into an appropriate AC wall outlet. NOTE: To avoid potential video and/or keyboard problems when using Avocent products: If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best results, they should be on the same circuit.
  • Page 22 DSR Switch Installer/User Guide Disconnect the power from the switch by unplugging the power cord from either the electrical outlet or the appliance. Plug your VGA monitor and either PS/2 or, if your DSR switch model supports USB, USB keyboard and mouse cables into the appropriately labeled ports. You must install both a keyboard and mouse on the local ports or the keyboard will not initialize properly.

  • Page 23: Configuring The Dsr Switch

    Table 2.2: TCP Ports and Functions for the DSR Switch On-Board Web Interface TCP Port Number Function Used for the initial downloading of the Avocent Video Viewer (for downloading the Java applet) Used by the web browser interface for managing the DSR switch and launching KVM sessions Chapter 2: Installation ®...

  • Page 24: Figure 2.3: Typical Dsr Switch Firewall Configuration

    DSR Switch Installer/User Guide Table 2.2: TCP Ports and Functions for the DSR Switch On-Board Web Interface (Continued) TCP Port Number Function 2068 Transmission of KVM session data (mouse & keyboard) or transmission of video on x030 and x035 model DSR switches 8192 Transmission of KVM session data (video) except for x030 and x035 model DSR switches In a typical configuration, as shown in Figure 2.3, the user’s computer is located outside of the...

  • Page 25: Verifying The Connections

    To connect to the DSR switch on-board web interface: Open a web browser and enter the external IP address of the firewall. The DSR Explorer will open and prompt you to login. Verifying the Connections DSR switch The front panel of the DSR switch features LEDS indicating the Ethernet connection for both LAN1 and LAN2 (if applicable), as well as LEDS that indicate the target device status for each port.
  • Page 26 Ctrl animations, cursor shadowing and cursor hiding, should also be turned off. For more information about setting mouse movement and cursor features for use with Avocent hardware products and DSView management software, please visit www.avocent.com and consult the Mouse and Pointer Settings guide.

  • Page 27: Chapter 3: Local Port Operation

    CHA PTER Local Port Operation Most DSR switch models include a local port on the back. This port enables you to connect a keyboard, monitor and mouse to the switch for direct access. The DSR switches include the OSCAR graphical user interface for configuring your system and selecting target devices. Basic Operations Viewing and selecting ports and servers Use the Main dialog box to view, configure and control target devices in the DSR switching...

  • Page 28: Soft Switching

    DSR Switch Installer/User Guide To select the previous target device: Press and then Print Screen and current connections. To disconnect from a target device: Press and then Print Screen selected. The status flag on your desktop displays Free. Soft switching Soft switching is the ability to switch target devices using a hotkey sequence.

  • Page 29: Navigating The Oscar Interface

    Table 3.1: OSCAR Interface Status Symbols (Continued) Symbol Description (green letter) IQ module is being accessed by the indicated user channel. (black letter) IQ module is blocked by the indicated user channel. For instance, in Figure 3.1, user B is viewing Forester, but is blocking access to Acton, Barrett and Edie, which are connected to the same IQ module.

  • Page 30: Main Dialog Box Functions

    DSR Switch Installer/User Guide Table 3.2: OSCAR Interface Navigation Basics (Continued) Keystroke Print Screen, Pause Up/Down Arrows Right/Left Arrows Page Up/Page Down Home/End Backspace Delete Shift-Del Numbers Caps Lock Backspace Main Dialog Box Functions To access the OSCAR interface Main dialog box: Press to launch the OSCAR interface.

  • Page 31: Setting Virtual Media Options

    Figure 3.1: OSCAR Interface Main Dialog Box Table 3.3: Main Dialog Box Functions Button Function VMedia Set virtual media options and make virtual media connections. This option is only available when a KVM session is in progress on a virtual media enabled DSR switch. Log Out Disconnect the KVM and user sessions.

  • Page 32: Managing A Kvm Session

    DSR Switch Installer/User Guide Table 3.4: Virtual Media Options (Continued) Function Purpose Select Local Mapping Options Reserve Ensures that a virtual media connection can only be accessed with your username and that no other user can create a KVM connection to that server. When the associated KVM session is disconnected, the virtual media session may be disconnected according to the Locked setting in the Virtual Media dialog box.

  • Page 33: Setup Dialog Box Functions

    -or- Click Clear to clear all offline IQ modules. -or- Click Disconnect to disconnect a KVM session. If there is an associated Locked virtual media session, it will be disconnected. Setup Dialog Box Functions You can configure your DSR switching system from the Setup dialog box within the OSCAR interface.

  • Page 34: Changing The Display Behavior

    DSR Switch Installer/User Guide Figure 3.3: OSCAR Interface Setup Dialog Box Changing the display behavior Use the Menu dialog box to change the display order of target devices, change how the OSCAR interface is invoked or set a Screen Delay Time for the OSCAR interface. This setting alters how target devices will display in several dialog boxes, including Main, Devices and Broadcast.

  • Page 35: Controlling The Status Flag

    -or- Select Port to display target devices numerically by port number. Click OK. Depending on the display method selected, the corresponding button will be depressed in the Main dialog box. To change how the OSCAR interface is invoked: Select the checkbox next to one of the listed methods. Click OK.

  • Page 36: Figure 3.5: Oscar Interface Flag Dialog Box

    DSR Switch Installer/User Guide Figure 3.5: OSCAR Interface Flag Dialog Box To determine how the status flag is displayed: Select Name or EID to determine what information will be displayed. Select Displayed to activate the flag display. After a switch, the flag will remain on the screen until the user switches to another device.

  • Page 37: Selecting Target Devices For Broadcasting

    Click OK to save settings. -or- Click X to exit without saving changes. Selecting target devices for broadcasting The local user can simultaneously control multiple target devices in a system to ensure that all selected target devices receive identical input. You can choose to broadcast keystrokes and/or mouse movements independently.

  • Page 38: Selecting Target Devices For Scan Mode

    DSR Switch Installer/User Guide Press the Down Arrow select the keyboard checkbox and/or additional target devices. Click OK to save the settings and return to the Setup dialog box. Click X or press return to the Main dialog box. For information on starting and stopping broadcasting, see Enabling or disabling Broadcasting on page 36.

  • Page 39: Setting Local Port Screen Saver Options

    To add a target device within an existing list, place your cursor in the line below where you want to insert a new target device and press Type the first few characters of a target device name or port number to scan. The first matching target device will appear in the line.

  • Page 40: Setting The Keyboard Country Code

    DSR Switch Installer/User Guide Figure 3.9: OSCAR Interface Screen Saver Dialog Box To set the Screen Saver options: Type the number of minutes for Inactivity Time (from 1-90) to delay activation of password protection and the screen saver feature. For Mode, select Energy if your monitor is E CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with ®...

  • Page 41: Figure 3.10: Oscar Interface Keyboard Dialog Box

    Sun servers may use keyboard mappings for non-US keyboards. By default, the DSR switch sends the US keyboard country code to Sun and USB modules attached to target devices, and the code is applied to the target devices when they are powered up or rebooted. Codes are then stored in the IQ module.

  • Page 42: Configuring Network Settings

    DSR Switch Installer/User Guide NOTE: If you wish to reboot the target devices by power-cycling them, you must wait 90 seconds before rebooting. A soft reboot may be performed without waiting 90 seconds. Configuring network settings Use the Network dialog box to set the IP address, select an Ethernet mode or enable or disable the Ping Response feature.

  • Page 43: Configuring The Dsview 3 Server Ip Address

    Click OK. For more information on pinging an IP address, see To send a ping request: on page 41. Configuring the IP address The IP Setup dialog box allows users to choose either IPv4 mode or IPv6 mode. The default is IPv4.

  • Page 44: Assigning Device Types

    DSR Switch Installer/User Guide NOTE: If the DSR switch is already associated with a DSView 3 server, the following message will appear instead of the DSView IP dialog box: Feature unavailable: This appliance is already being managed by a DSView system.

  • Page 45: Assigning Target Device Names

    When the DSR switch discovers a cascaded switch, the numbering format changes from a DSR port only to [DSR port]-[switch port] to accommodate each target device under that switch. For example, if a switch is connected to DSR port 6, each target device connected to it would be numbered sequentially.

  • Page 46: Figure 3.16: Oscar Interface Names Dialog Box

    DSR Switch Installer/User Guide Click Setup - Names to open the Names dialog box shown in Figure 3.16. Figure 3.16: OSCAR Interface Names Dialog Box NOTE: If new IQ modules are discovered by the DSR switch, the on-screen list will be automatically updated. The mouse cursor will change into an hourglass during the update.

  • Page 47: Commands Dialog Box Functions

    Repeat steps 1-3 for each target device in the system. Click OK in the Names dialog box to save your changes. -or- Click X or press Escape NOTE: If an IQ module has not been assigned a name, the EID is used as the default name. To list target devices alphabetically by name: Press or click Name in the Main dialog box.

  • Page 48: Enabling Or Disabling Broadcasting

    DSR Switch Installer/User Guide Figure 3.18: OSCAR Interface Commands Dialog Box Enabling or disabling Broadcasting To turn Broadcasting on: If the OSCAR interface is not open, press Click Commands to open the Commands dialog box. Select the Broadcast Enable checkbox to activate Broadcasting. From the user station, type the information and perform the mouse movements you wish to broadcast.

  • Page 49: Viewing And Disconnecting User Connections

    Move the mouse or press any key on the keyboard if the OSCAR interface is not open. Scanning will stop at the currently selected target device. -or- From the Commands dialog box, deselect the Scan Enable checkbox. Viewing and disconnecting user connections You can view and disconnect users through the User Status dialog box.

  • Page 50: Displaying Version Information

    DSR Switch Installer/User Guide Figure 3.20: OSCAR Interface Disconnect Dialog Box Click OK to disconnect the user and return to the User Status dialog box. -or- Click X or press Escape NOTE: If the User Status list has changed since last displayed, the mouse cursor will turn into an hourglass as the list is automatically updated.

  • Page 51: Figure 3.21: Oscar Interface Version Dialog Box

    Figure 3.21: OSCAR Interface Version Dialog Box To view individual DSRIQ module version information, click DSRIQ to open the DSRIQ Selection dialog box shown in Figure 3.22. Figure 3.22: DSRIQ Selection Dialog Box Select a DSRIQ module to view and click the Version button. The DSRIQ Version dialog box shown in Figure 3.23 appears.

  • Page 52: Resetting Your Ps/2 Keyboard And Mouse

    DSR Switch Installer/User Guide Figure 3.23: DSRIQ Version Dialog Box Click X to close the DSRIQ Version dialog box. Depending on your DSRIQ module type, you may have the option of switching between USB 2.0 Speed and USB 1.1 Full Speed. To enable or disable USB 2.0: If the OSCAR interface is not open, press Click Commands - Display Versions to open the Version dialog box shown in Figure 3.21.

  • Page 53: Sending A Ping Request

    Click Commands - Reset PS/2. A message box displays requesting that you confirm the reset. In the message box, click OK. A message appears indicating that the mouse and keyboard have been reset. Click OK to close the message box. -or- Click X or press and keyboard.
  • Page 54 DSR Switch Installer/User Guide...

  • Page 55: Chapter 4: Web Interface Operations

    CHA PTER Web Interface Operations Overview of the DSR Switch On-Board Web Interface In addition to the OSCAR on-screen interface, DSR switches equipped with the on-board web interface feature provide a built in interface to handle all basic KVM switching needs. For enhanced functionality and control of multiple devices, users can upgrade to the DSView 3 software package.

  • Page 56: Viewing And Selecting Ports And Servers

    NOTE: The default username is Admin with no password. The DSR Explorer Window When a user has been logged in and authenticated, the Avocent DSR Explorer window appears. From the DSR Explorer window, users may view, access and manage their DSR switch. The window may also be used to specify system settings and change profile settings.

  • Page 57: Using The Side Navigation Bar

    DSR switch on-board web interface window, print a web page, log out of a software session or access the Avocent Technical Support help page. The name of the logged in user appears on the left side of the top option bar.

  • Page 58: Using The Top Option Bar

    DSR Switch Installer/User Guide Using the top option bar Bookmarking a window The DSR Explorer window contains a bookmark icon and text in the top option bar. Bookmarking a window will add a link to the window in the Favorites drop-down menu. You may select the link at any time to quickly access the bookmarked window.

  • Page 59: Managing The Dsr Switch On-Board Web Interface

    The target device will appear normally when the Flash update is completed. NOTE: Check www.avocent.com for firmware upgrade files. NOTE: IQ modules are automatically updated when the DSR switch is updated. To update your DSR switch firmware, see Flash Upgrades on page 69 or the DSView 3 Software Online Help.

  • Page 60: Managing Usb Speed

    DSR Switch Installer/User Guide To force upgrade the IQ module firmware using the DSR switch on-board web interface: From the side navigation bar, select Appliance - Appliance Settings - Ports - IQ modules. Select the IQ modules that you wish to upgrade and click the Upgrade button. CAUTION: Disconnecting a DSR switch or IQ module or power cycling the user’s computer during a firmware update may render it inoperable and require it to be returned to the factory for repair.

  • Page 61: Preemption Levels

    Table 4.3: Allowed Operations by Access Level Operation Configure on-board web interface system-level settings Yes Configure access rights Add, change and delete user accounts Change your own password Access target device To add a new user account (administrator only): On the side menu bar, select Local Accounts. The current user list will be displayed. Click the Add button.

  • Page 62: Configuring Virtual Media

    DSR Switch Installer/User Guide Preemption levels range from 1-4, with 4 being the highest level. For example, a user with a preemption level of 4 may preempt other level 4 users, as well as those with a level 1, 2 or 3 setting. To change the default preemption level (administrator only): Click Appliance - Appliance Settings - Ports - OSCAR.

  • Page 63: Figure 4.2: On-Board Web Interface Appliance Virtual Media Session Settings Screen

    Figure 4.2: On-board Web Interface Appliance Virtual Media Session Settings screen Either enable or disable the Virtual Media locked to KVM session checkbox. Select a Virtual Media Access Mode (either Read-Only or Read-Write). Select any of the Encryption Levels that you wish to be supported. If the KVM switch supports virtual media, the Virtual Media Access per IQ Module section lists all USB2 or PS2M IQ modules.

  • Page 64: Managing Device Properties

    DSR Switch Installer/User Guide Managing Device Properties Viewing and changing appliance configuration information The DSR switch can report most device properties directly through the DSR switch web browser. NOTE: Users can view all appliance information, but only administrators can change settings. Table 4.5: Viewing Appliance Information To do this: Display the unit’s name or type...

  • Page 65: Power Controlling Target Devices

    Power Controlling Target Devices NOTE: You must have administrator privileges to change power control device settings. If a target device is connected to a power control device outlet, you may power up, power down or cycle (power target device down and then up) the target device using the DSR switch on-board web interface.

  • Page 66: Configuring Ldap

    DSR Switch Installer/User Guide Configuring LDAP LDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory using TCP/IP. Based on the X.500 Directory Services model, LDAP is a global directory structure that supports strong security features including authentication, privacy and integrity. If individual user accounts are stored on an LDAP-enabled directory service, such as Active Directory, you can use the directory service to authenticate users.

  • Page 67: Ldap Search Parameters

    Figure 4.3: LDAP Overview Page in the On-Board Web Interface To configure LDAP server parameters: Select Appliance - Appliance Settings - User Accounts - LDAP Accounts - Overview. Identify the primary and secondary server address, port and access type in the appropriate fields or radio buttons.

  • Page 68: Figure 4.4: Ldap Search Page In The On-Board Web Interface

    DSR Switch Installer/User Guide The Search Password field is used to authenticate the administrator or user specified in the Search DN field. Use the Search Base field to define a starting point from which LDAP searches begin. The modifiable default values are dc=yourDomainName and dc=com. For example, to define a search base for test.com, type The UID Mask field specifies the search criteria for User ID searches of LDAP target devices.

  • Page 69: Ldap Query Parameters

    LDAP Query parameters On the LDAP Query page, you can configure the parameters used when performing user authentication queries. The appliance performs two different types of queries. Query Mode (Appliance) is used to authenticate administrators and users attempting to access the appliance itself. Query Mode (Target Device) is used to authenticate users that are attempting to access attached target devices.

  • Page 70: Appliance And Target Device Query Modes

    DSR Switch Installer/User Guide • The Access Control Attribute field specifies the name of the attribute that is used when the query modes are set to User Attribute or Group Attribute. The default value is info. Figure 4.5: LDAP Query Page in the On-board Web Interface To configure LDAP query parameters: Select Appliance - Appliance Settings - User Accounts - LDAP Accounts - Query.

  • Page 71: Figure 4.6: Active Directory - Kvm User

    • User Attribute – A username, password and Access Control Attribute query for the appliance user is made to the directory service. The Access Control Attribute is read from the user object (the user account) in Active Directory. If the KVM Appliance Admin value is found, the user is given appliance administrator access to the appliance and any attached target devices for Query Mode (Appliance), or to any selected target device for Query Mode (Target Device).

  • Page 72: Figure 4.7: Active Directory - Kvm Appliance Admin

    DSR Switch Installer/User Guide Figure 4.7: Active Directory - KVM Appliance Admin • Group Attribute – A username, password and group query is made to the directory service for an appliance and attached target devices when using Query Mode (Appliance), or for a selected target device when using Query Mode (Target Device).

  • Page 73: Setting Up Active Directory For Performing Queries

    Figure 4.8: Active Directory - Define Groups Setting up Active Directory for performing queries Before you can use any of the querying modes for units, you must first make changes to Active Directory so that the selected querying mode can assign the applicable authorization level for the user.
  • Page 74 DSR Switch Installer/User Guide NOTE: The factory default name in earlier versions contains a space that must be removed by editing the switching system name in the Appliance Overview screen of the OBWI. Create one or more groups under the group container organizational unit. Add the usernames and target device and appliance objects to the groups you created in step 5.

  • Page 75: Chapter 5: The Video Viewer

    CHA PTER The Video Viewer The Video Viewer Window The Video Viewer is used to conduct a KVM session with the target devices attached to a DSR switch using the on-board web interface. When you connect to a device using the Video Viewer, the target device desktop appears in a separate window containing both the local and the target device cursor.

  • Page 76: Launching A Kvm Session

    Best Color), changing the color settings can increase video performance. For optimal video performance over a slower network connection, Avocent recommends a color setting such as Grayscale/Best Compression or Low Color/High Compression. See 1024 x 768 768 x 576 960 x 720 704 x 528 896 x 672 640 x 480 832 x 624 on page 68 for more information.

  • Page 77: Figure 5.1: Video Viewer Window (Normal Window Mode)

    Figure 5.1: Video Viewer Window (Normal Window Mode) Table 5.1: Descriptions for Figure 5.1 Number Description Title Bar: Displays the name of the server being viewed. When in Full Screen mode, the title bar disappears and the server name appears between the menu and toolbar. Thumbtack: Locks the display of the menu and toolbar so that it is visible at all times.

  • Page 78: Changing The Toolbar

    DSR Switch Installer/User Guide Table 5.1: Descriptions for Figure 5.1 (Continued) Number Description Close button: Closes the Video Viewer window. NOTE: The Close button may not be present for all operating systems. Accessed device desktop: Interacts with your device through this window. Frame: Resizes the Video Viewer window by clicking and holding on the frame.
  • Page 79 • Align the mouse cursors. • Refresh the screen. • Enable or disable Full Screen mode. When Full Screen mode is enabled, the image adjusts to fit the desktop up to a size of 1024 x 768. If the desktop has a higher resolution, the following occurs: •...

  • Page 80: Adjusting Color Depth

    To manually adjust the video quality of the window: NOTE: The following video adjustments should be made only on the advice and with the help of Avocent Technical Support.

  • Page 81: Target Video Settings

    Figure 5.2: Manual Video Adjust Dialog Box Table 5.2: Descriptions for Figure 5.2 Number Description Image Capture Width Pixel Sampling/Fine Adjust Image Capture Horizontal Position Image Capture Vertical Position Contrast Brightness Block Noise Threshold Click the icon corresponding to the feature you wish to adjust. Move the Contrast slider bar and then fine-tune the setting by clicking the Min (-) or Max (+) buttons to adjust the parameter for each icon pressed.

  • Page 82: Contrast And Brightness

    DSR Switch Installer/User Guide The image capture parameters are automatically changed by the Automatic Adjustment function. A special image is required on the target in order to make accurate adjustments independently. Contrast and brightness If the image in the Video Viewer window is too dark or too light, select Tools - Automatic Video Adjust or click the Automatic Video Adjust button.

  • Page 83: Refresh Image

    Refresh Image Clicking the Refresh Image button in the Manual Video Adjust dialog box completely regenerates the digitized video image. NOTE: You can also select View - Refresh from the Video Viewer window menu to refresh the image. Video Test Pattern Clicking the Video Test Pattern button in the Manual Video Adjust dialog box toggles a display of a video test pattern.

  • Page 84: Table 5.3: Descriptions For Figure 5.3

    DSR Switch Installer/User Guide Table 5.3: Descriptions for Figure 5.3 Number Description Remote Cursor Local Cursor The Cursor mode status of the Video Viewer window displays in the title bar, including the keystroke that will exit Single Cursor mode. You can define the keystroke that will exit Single Cursor mode in the Session Options dialog box.

  • Page 85: Mouse Scaling

    Video settings vary significantly among manufacturers. Avocent maintains an online database of optimized video settings for various video cards, particularly Sun-specific ones. This information can be obtained from Avocent’s online knowledge base or by calling Avocent technical support. Mouse alignment and synchronization...

  • Page 86: Avocent Mouse Sync

    If Avocent Mouse Sync is enabled, it is not necessary to disable mouse acceleration on the target device. NOTE: You may only use Avocent Mouse Sync when you are using a USB2 IQ module and the target device is running on a Windows or Macintosh operating system.

  • Page 87: Using Virtual Media

    NOTE: On supported system configurations, the Avocent Mouse Sync status is Available. If you are using a USB2 IQ module but the target device cannot support the Avocent Mouse Sync protocol, the status is Unavailable. If you are not using a USB2 IQ module, the status is Not Supported.

  • Page 88: Virtual Media Dialog Box

    DSR Switch Installer/User Guide Once a target device has an active virtual media session without an associated active KVM session, two situations can occur - the original user (User A) can reconnect or a different user (User B) can connect to that channel. You may set an option in the Virtual Media dialog box (Reserved) that allows only the User A to access that channel with a KVM session.

  • Page 89: Figure 5.5: Video Viewer Virtual Media Dialog Box

    Figure 5.5: Video Viewer Virtual Media Dialog Box To map a virtual media drive: Open a virtual media session from the Video Viewer menu by selecting Tools - Virtual Media. To map a physical drive as a virtual media drive: In the Virtual Media dialog box, click the Mapped checkbox next to the drive(s) you wish to map.
  • Page 90 DSR Switch Installer/User Guide The file’s header is checked to ensure it is correct. If it is, the common file dialog box will close and the chosen image file will appear in the Virtual Media dialog box, where it can be mapped by clicking the Mapped checkbox.

  • Page 91: Closing A Virtual Media Session

    Closing a virtual media session To close the Virtual Media dialog box: Click Exit. If you have any mapped drives, a message is displayed, indicating that the drives will be unmapped. Confirm or cancel the operation. If a user attempts to disconnect a virtual media session or an active KVM session that has an associated locked virtual media session, a confirmation message is displayed, indicating that any virtual media mappings will be lost.

  • Page 92: Using Macros

    DSR Switch Installer/User Guide Using Macros The DSR switch on-board web interface comes pre-configured with macros for the Windows and the Sun platforms. To send a macro: Select Macros - <desired macro> from the Video Viewer window menu. -or- Select the desired macro from the buttons available on the Video Viewer menu. Saving the View You can save the display of a Video Viewer either to a file or to the clipboard for pasting into a word processor or other program.

  • Page 93: Chapter 6: Terminal Operations

    CHA PTER Terminal Operations The Console Menu Each DSR switch may be configured at the appliance level through the Console menu interface accessed through the SETUP, CONSOLE or 10101 port. All terminal commands are accessed through a terminal or PC running terminal emulation software. NOTE: The preferred method is to make all configuration settings in the DSView 3 software.

  • Page 94: Figure 6.1: Console Main Menu

    DSR Switch Installer/User Guide Figure 6.1: Console Main Menu Once the Console Main menu displays, type the number corresponding to Network Configuration and press Figure 6.2: Network Configuration Menu to access the menu shown in Figure 6.2. Enter...

  • Page 95: Other Console Main Menu Options

    Type and press Enter the same speed as the Ethernet switch to which it is attached. After you press be returned to the Network Configuration menu. Type and press Enter using a static or Dynamic Host Configuration Protocol (DHCP) address. A static IP configuration may be used to provide a user-defined IP address, netmask or prefix length, and default gateway for the DSR switch.

  • Page 96: Firmware Management

    This menu option turns on console status messages. Because this can significantly reduce performance, you should only enable debug messages when instructed to do so by Avocent Technical Support. When you are finished viewing the messages, press any key to exit this mode.

  • Page 97: Appendices

    NOTE: If you do not have a TFTP server, you can find several shareware and freeware programs on the Internet that you can download and install. Visit http://www.avocent.com/support and download the latest Flash firmware from Avocent. Save the Flash upgrade file to the appropriate directory on the TFTP server.

  • Page 98: Recovering From A Failed Flash Upgrade

    Enter Type the IP address of your TFTP server and press Enter the name of the file that you downloaded from the Avocent web site. Confirm the TFTP download by typing a 10. The DSR switch will begin the Flash upgrade process. On-screen indicators will display the upgrade progress.
  • Page 99 • DSR8035.fl (for the DSR2035 or DSR8035 switch) If the DSR switch is not on, turn it on now. The recovery process should start automatically. Appendices...

  • Page 100: Appendix B: Using The Dsr Remote Operations Software

    DSR Switch Installer/User Guide Appendix B: Using the DSR Remote Operations Software NOTE: The DSR Remote Operations software uses the IPv4 protocol for communication, so the IPv4 protocol must be enabled on the client server. The IPv6 protocol may also be active on the client server but has no impact upon DSR Remote Operations.

  • Page 101: Figure B.1: Using The Dsr Remote Operations Software With A Dsr Switch

    Figure B.1: Using the DSR Remote Operations Software with a DSR Switch Table B.1: Descriptions for Figure B.1 Number Description CAT 5 Connection KVM Connection to Switch Remote IP Connection Power device DSR Switch Modem Number Description Analog User (OSCAR Interface) Ethernet Telephone Network DSR Remote Operations Client...
  • Page 102 Windows XP Home Edition or Professional To install the DSR Remote Operations software: Log on to the host system as administrator. Download and open the DSR Remote Operations software. An installation options menu appears. NOTE: Visit www.avocent.com to download the DSR Remote Operations software.

  • Page 103: Window Features

    When this dialog box appears, click OK to close the dialog box. Once the connection has been established, select Start - Programs - Avocent DSView 3 - DSR Remote Operations to start the DSR Remote Operations software on the PC. The Login dialog box will appear.

  • Page 104: Figure B.2: Dsr Remote Operations Window

    DSR Switch Installer/User Guide Figure B.2: DSR Remote Operations Window Table B.2: Descriptions for Figure B.2 Number Description Menu Bar: Allows you to access many of the features in the DSR Remote Operations window. Toolbar: Provides shortcut buttons for quickly accessing commands in the Tools menu. Status Bar: Displays the tips for selected menu items and the progress of operations.

  • Page 105: Table B.3: Dsr Remote Operations Content Area Icons (Servers View)

    • EID - The Electronic ID (EID) number of the IQ module attached to the server Table B.3 describes the icons in the Server view. Table B.3: DSR Remote Operations Content Area Icons (Servers View) Icon Description A target device that is powered up and has no established KVM Video Viewer sessions A target device that has an active KVM Video Viewer session A target device that is not powered up A target device that is powered up but cannot establish a KVM connection because the...

  • Page 106: Rebooting A Switch

    DSR Switch Installer/User Guide • Boot • Digital/Application • Digital/Hardware • Hardware Rebooting a switch NOTE: Users with a User level account may not reboot a switch. To reboot the switch: From the menu, select Tools - Reboot Appliance. A confirmation dialog box will appear. Confirm or cancel the reboot.
  • Page 107 To power down a device attached to a power device socket, choose one of the following actions: • Select a socket that has not been powered down and select Tools - Power Off from the menu bar. • Select a socket that has not been powered down and click the Power Off toolbar button. •...

  • Page 108: Appendix C: Using Serial Iq Modules

    DSR Switch Installer/User Guide Appendix C: Using Serial IQ Modules The serial IQ module is a serial-to-VGA converter that allows VT100-capable devices to be viewed from the DSR switch local port, the on-board web interface, or by using the DSView 3 software. The actual serial data is not accessed, but is merely displayed.
  • Page 109 • Enter Sends: This option enables you to specify the keys that are transmitted when pressed. Available options are <CR> (Enter), which moves the cursor to the left side of the screen, or <CR><LF> (Enter-Linefeed), which moves the cursor to the left side of the screen and down one line.
  • Page 110 DSR Switch Installer/User Guide To configure a serial IQ module: Press . The Configuration Screen will appear. Ctrl-F8 Select a parameter to change. You can navigate the Configuration Screen using the Down Arrow Modify the selected value using the Repeat steps 2 and 3 to modify additional values. Press to save your changes and exit the Configuration Screen.

  • Page 111: Table C.1: Serial Iq Module Pinouts

    To use History mode: Press . The mode will display as History. Ctrl-F9 Press one of the following key combinations to perform the indicated action: • : Move to the top of the buffer. Home • : Move to the bottom of the buffer. •...

  • Page 112: Appendix D: Utp Cabling

    DSR Switch Installer/User Guide Appendix D: UTP Cabling This appendix discusses various aspects of connection media. The performance of a DSR switching system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish DSR system performance. DSR switching systems utilize UTP cabling. NOTE: This appendix is for information purposes only.
  • Page 113 Cabling installation, maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables: • Keep all UTP runs to a maximum of 30 feet each. • Maintain the twists of the pairs all the way to the point of termination, or no more that one-half inch untwisted.

  • Page 114: Appendix E: Cable Pinout Information

    DSR Switch Installer/User Guide Appendix E: Cable Pinout Information NOTE: Only the DSR1024, DSR2035 and DSR8035 switches have the 8-pin modular jack for the modem and console/setup ports. All other models have the 9-pin D-shell connectors for these ports. Figure E.1: Modem Jack Table E.1: Descriptions for Figure E.1 Pin Number Description Request to Send (RTS)

  • Page 115: Figure E.3: Spc Jack

    Table E.2: Descriptions for Figure E.2 Pin Number Description No Connection (N/C) No Connection (N/C) No Connection (N/C) Receive Data (RXD) Figure E.3: SPC Jack Table E.3: Descriptions for Figure E.3 Pin Number Description No Connection (N/C) Data Set Ready (DSR) No Connection (N/C) Receive Data (RXD) *Signal not required by DSR switch...

  • Page 116: Appendix F: Technical Specifications

    DSR Switch Installer/User Guide Appendix F: Technical Specifications Table F.1: DSR1020/2020/4020/8020 Switch Product Specifications Server Ports Number Type Connectors Sync Types Plug and Play Video Resolution Supported Cabling Dimensions Form Factor Height x Width x Depth Weight (without cables) SETUP Port Number Type Connector...
  • Page 117 Table F.1: DSR1020/2020/4020/8020 Switch Product Specifications (Continued) Type PS/2, USB and VGA USB Device Port Number Type USB 1.1 MODEM Port Number Type RS-232 serial Connectors DB9 female Serial Power Control (SPC) Port Number Type RS-232 serial Connector 8-pin modular Power Supply Type Internal...

  • Page 118: Table F.2: Dsr1021/1022 Switch Product Specifications

    DSR Switch Installer/User Guide Table F.1: DSR1020/2020/4020/8020 Switch Product Specifications (Continued) Ambient Atmospheric Condition Ratings Temperature Humidity Safety and EMC Standards Approvals and Markings Table F.2: DSR1021/1022 Switch Product Specifications Server Ports Number Type Connectors Sync Types Plug and Play Video Resolution Supported Cabling Dimensions...
  • Page 119 Table F.2: DSR1021/1022 Switch Product Specifications (Continued) Type RS-232 serial Connector DB9 male Network Connection Number Type 10/100 Ethernet Connector 8-pin modular Local Port Number Type PS/2 and VGA MODEM Port Number Type RS-232 serial Connectors DB9 female Serial Power Control (SPC) Port Number Type RS-232 serial...

  • Page 120: Table F.3: Dsr1024 Switch Product Specifications

    DSR Switch Installer/User Guide Table F.2: DSR1021/1022 Switch Product Specifications (Continued) Ambient Atmospheric Condition Ratings Heat Dissipation Airflow Temperature Humidity Safety and EMC Approvals and Markings Table F.3: DSR1024 Switch Product Specifications Server Ports Number Type Connectors Sync Types Plug and Play Video Resolution Supported Cabling Dimensions...
  • Page 121 Table F.3: DSR1024 Switch Product Specifications (Continued) SETUP Port Number Type RS-232 serial Connector 8-pin modular Network Connection Number Type 10/100 Ethernet Connector 8-pin modular Local Port Number Type PS/2 and VGA MODEM Port Number Type RS-232 serial Connectors 8-pin modular Serial Power Control (SPC) Port Number Type...

  • Page 122: Table F.4: Dsr1030/2030/4030/8030 Switch Product Specifications

    DSR Switch Installer/User Guide Table F.3: DSR1024 Switch Product Specifications (Continued) AC-input Cable Ambient Atmospheric Condition Ratings Temperature Humidity Safety and EMC Approvals and Markings Table F.4: DSR1030/2030/4030/8030 Switch Product Specifications Server Ports Number Type Connectors Sync Types Plug and Play Video Resolution Supported Cabling Dimensions...
  • Page 123 Table F.4: DSR1030/2030/4030/8030 Switch Product Specifications (Continued) SETUP Port Number Type RS-232 serial Connector DB9 male Network Connection Number Type 10/100/1000 Ethernet Connector 8-pin modular Local Port Number Type PS/2, USB and VGA USB Device Port Number Type USB 2.0 MODEM Port Number Type...

  • Page 124: Table F.5: Dsr1031 Switch Product Specifications

    DSR Switch Installer/User Guide Table F.4: DSR1030/2030/4030/8030 Switch Product Specifications (Continued) Heat Dissipation AC-input Range AC Frequency AC-input Current Rating AC-input Power (maximum) AC-input Cable Ambient Atmospheric Condition Ratings Temperature Humidity Safety and EMC Approvals and Markings Table F.5: DSR1031 Switch Product Specifications Server Ports Number Type...
  • Page 125 Table F.5: DSR1031 Switch Product Specifications (Continued) Supported Cabling 4-pair UTP CAT 5 or CAT 6, 50 meters maximum length Dimensions Form Factor 1-U rack mountable 1.72 x 17.00 x 8.08 in Height x Width x Depth (4.45 x 43.18 x 20.5 cm) Weight (without cables) 5.3 lbs (2.4 kg) SETUP Port...

  • Page 126: Table F.6: Dsr2035/8035 Switch Product Specifications

    DSR Switch Installer/User Guide Table F.5: DSR1031 Switch Product Specifications (Continued) Power Supply Type Power Heat Dissipation AC-input Range AC Frequency AC-input Current Rating AC-input Power (maximum) 25 W maximum AC-input Cable Ambient Atmospheric Condition Ratings Temperature Humidity Safety and EMC Approvals and Markings Table F.6: DSR2035/8035 Switch Product Specifications Server Ports...
  • Page 127 Table F.6: DSR2035/8035 Switch Product Specifications (Continued) 640 x 480 @ 60 Hz 800 x 600 @ 75 Hz Video Resolution 960 x 700 @ 75 Hz 1024 x 768 @ 75 Hz 1280 x 1024 @ 75 Hz Supported Cabling 4-pair UTP CAT 5 or CAT 6, 50 meters maximum length Dimensions Form Factor...
  • Page 128 DSR Switch Installer/User Guide Table F.6: DSR2035/8035 Switch Product Specifications (Continued) Serial Power Control (SPC) Port Number Type Connector Power Supply Type Power Heat Dissipation AC-input Range AC Frequency AC-input Current Rating AC-input Power (maximum) 40 W maximum AC-input Cable Ambient Atmospheric Condition Ratings Temperature Humidity...

  • Page 129: Appendix G: Sun Advanced Key Emulation

    Appendix G: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold and then press the Ctrl+Shift+Alt keys in Table G.1 as you would use the advanced keys on a Sun keyboard.

  • Page 130: Table G.2: Ps/2-To-Usb Keyboard Mappings

    DSR Switch Installer/User Guide For example: For Stop + A These key combinations will work with the serial USB IQ module (if your Sun system comes with a USB port) as well as the Sun VSN and WSN IQ modules. With the exception of combinations are not recognized by Microsoft Windows.

  • Page 131: Appendix H: Technical Support

    Appendix H: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined.
  • Page 132 DSR Switch Installer/User Guide...

  • Page 133: Index

    I N D E X Index Broadcasting 36 Cable pinouts 102–103 Console menu interface configuring the DSR switch 81 Enable Debug Messages 84 Exit 84 Firmware Management menu 84 network configuration 81–83 Reset Appliance 84 Restore Factory Defaults 84 Security Configuration menu Console Password 83 Unbind from DSView 3 Server 83–84 upgrading the DSR switch firmware 85...
  • Page 134 DSR Switch Installer/User Guide configuring 96–98 connecting to a serial device 10 creating a macro 98 History mode 98–99 LEDS 13 modes 96 pinouts 99 speed 48 upgrading 47 USB speed 40, 48 version information 38 Keyboard pass-through 79 resetting 40–41 setting the country code 28–30 Sun Key Emulation 117–118 KVM session...
  • Page 135 assigning names 33 selecting 15–16 user connections 37–38 version information 38–40 virtual media options 19–20 OSCAR interface dialog boxes Broadcast 25 Commands 36 Device Modify 33 Devices ??–32, 32 Disconnect 37 DSRIQ Selection 39 DSRIQ Version 39–40 DSView IP 32 Flag 23 IP Setup 31 Keyboard 29, 30, 31...
  • Page 136 DSR Switch Installer/User Guide cursor type 71–73 detection thresholds 70 Image Capture Width 69 keyboard pass-through 79 macros 80 mouse alignment and synchronization 73 mouse options 71 mouse scaling 73 Pixel Noise Threshold 70 refresh image 71 saving the view 80 video adjustment 68–69 video test pattern 71 window 63...
  • Page 138 For Technical Support: www.avocent.com/support 590-686-501D...

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