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AT&T Merlin Plus User Manual page 12

Avaya merlin plus: users guide
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USING REMOTE LINE
ACCESS
THE MERLIN ATTENDANT
UNIT
Remote Line Access allows callers with password access to company lines to
make outside calls. If the lines assigned for Remote Line Access are busy after
hours, the MERLIN Attendant answers the call. In this case, the night
announcement should ask callers who want to use RLA to call back when a
line is available.
Example: "Thank you for calling ABC Motors. Our sales hours are 10:00 a.m. to
6:00 p.m. Monday through Saturday. If you're an employee calling in for an outside
line, please call back in a few minutes."
There are three lights on the front of the MERLIN Attendant unit (Figure 1-2):
power
This light indicates that the unit is powered on.
battery
Table 1-1 describes the meaning of the different light combinations when
ac power is connected to the MERLIN Attendant:
TABLE 1-1 MERLIN Attendant Front Panel Lights.
Power Battery
Light
Light
On
Off
On
On
Off
On
Off
Off
On
Blinking
The battery is fully charged after 18 hours of continuous ac powered
operation.
talking
Lights when the MERLIN Attendant answers and monitors a call.
Lights when ac
power is on
Blinking light indicates
a problem. See
"Troubleshooting"
FIGURE 1-2 Front view of the MERLIN Attendant.
Description
Battery charging
Battery fully charged
Unit operating on battery power
Unit not operating; refer to "Troubleshooting"
Out of Service code; refer to "Troubleshooting"
MERLIN® Attendant
A T & T
p o w e r
battery
Steady light indicates
battery is fully charged
(when power light is on)
Light off when battery
is not fully charged
Lights when
MERLIN
Attendant
answers and
monitors calls
talking
The MERLIN Attendant 1-7

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