Tech Support; Recording Proxyserver Information - Multitech ProxyServer MTPSR2-201 User Manual

Hide thumbs Also See for ProxyServer MTPSR2-201:

Table of Contents

Chapter 6 - Warranty, Service and Tech Support

Tech Support

Multi-Tech has an excellent staff of technical support personnel available to help you get the most

out of your Multi-Tech product. If you have any questions about the operation of this unit, call 1-

800-972-2439. Please fill out the ProxyServer information (below), and have it available when

you call. If your ProxyServer requires service, the tech support specialist will guide you on how to

send in your ProxyServer (refer to the next section).

Please fill in the following information on your Multi-Tech ProxyServer. This will help tech support

in answering your questions. (The same information is requested on the Warranty Registration

Card.)

Model No.: _________________________

Serial No.: _________________________

Software Version: ____________________

The model and serial numbers are on the bottom of your ProxyServer.

Please note the type of external link device that is connected to your ProxyServer before calling

tech support. Also, note the status of your ProxyServer including LED indicators, screen

messages, diagnostic test results, DIP-Switch settings, problems with a specific application, etc.

Use the space below to note the ProxyServer status:

________________________________________________________________________________________________________

______________________________________________________________________________________________________________

______________________________________________________________________________________________________

______________________________________________________________________________________________________________

______________________________________________________________________________________________________

Table of Contents