® DEFINITY Wireless Business System 9630 Series Wireless Terminal User’s Guide 555-232-701 Comcode 108468539 Issue 1 May 1999...
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CPE user This equipment returns answer-supervision signals on all DID calls forwarded back to the public switched telephone network. Permissible exceptions are when a call is unanswered, a busy tone is received, or a reorder tone is received.
Cardiac Pacemakers Hearing Aid Compatibility Organization Related Information Typographic Conventions Overview Introduction DEFINITY Wireless Business System 9630 Series Wireless Terminal Features and Benefits Supplementary WT Equipment DWBS Capacity and Coverage Battery Charger Introduction Battery Charger Features Extending Battery Life Battery Charger Operations...
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Hard Key Interface Soft Key Interface Muting and Unmuting the WT Volume Control Buttons Display Dial Pad Operating the 9630 Series WT Administering Personalized Ringing Adjusting the Earpiece Volume Adjusting Ringer and Warning/Notification Tones Activating and Deactivating the Backlight Making Calls...
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Contents Displaying Service Information Fastening the Belt Clip Removing the Belt Clip Audible Information Tones and Error Messages Introduction Incoming Call Ring Patterns Error Beep Warning Tone User-Level Error Messages Safety Instructions Introduction Using the Product Maintaining the WT Specifications Introduction Operating Temperatures Storage Temperatures...
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Contents Index IN-1 viii Issue 1 May 1999...
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Figures Overview 1-1. 9630 Series Wireless Terminal Battery Charger 2-1. Battery Charger for the 9630 Series WT 2-2. Inserting Power Cord into the Battery Charger 2-3. Sliding Battery Charger into Place 2-4. Plugging in AC Adapter 2-5. Inserting Battery Pack Into Spare Battery Compartment 2-6.
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Tables Overview 1-1. 9630 Series WT Features and Benefits Battery Charger 2-1. LED Indicators 2-2. Battery Pack Refresh Cycle 2-3. Battery Charger Problems and Possible Solutions Audible Information Tones and Error Messages 4-1. User-Level Error Messages and Corrective Actions for the WT...
Wireless Business System 9630 Series Wireless Terminal User’s The DEFINITY Guide explains how to use, maintain, and troubleshoot your DEFINITY Wireless Business System (DWBS) 9630 Series Wireless Terminal (WT). Audience This guide is intended for anyone using the DWBS 9630 Series WT. xiii Issue 1 May 1999...
Electromagnetic Compatability Warning Important Safety Guidelines for Users For safe and efficient operation of your DWBS 9630 Series WT, observe these guidelines. Your WT is a radio transmitter and receiver. When the battery is installed, the WT is on and it receives and also sends out radio frequency (RF) energy. The WT operates in the frequency range of 1920-1930 MHz.
Chapter 3, “Features and Operations,” provides information and diagrams needed to make full use of the DWBS 9630 Series WT. Chapter 4, “Audible Information Tones and Error Messages,” identifies and describes the DWBS 9630 Series WT incoming call ring patterns, error beeps, error tone, confirmation tone, and warning tones.
DEFINITY Wireless Business System Installation and Test, 555-232-102 DEFINITY Wireless Business System Maintenance, 555-232-103 DEFINITY Wireless Business System Site Planning, 555-232-601 DEFINITY Wireless Business System 9630 Series Wireless Terminal Quick Reference Card, 555-232-702 Typographic Conventions The following typographic conventions are used in this book to convey information consistently and quickly.
DEFINITY ECS features. The 9630 Series WT provides either two or three call appearances and a four-line by 16-character liquid crystal display (LCD) plus a row of icons indicating the ®...
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In addition, the WT contains a dial pad and four soft key buttons. The 9630 Series WT is not physically connected by a cord to the DEFINITY ECS or any other DWBS component. Instead, the WT is wireless and communicates via a radio link to a network of Wireless Fixed Bases (WFBs), which in turn connect the WT to the DEFINITY ECS.
Volume Control Ringer Earpiece Hard Keys for Call Management Control On/Off Redial Silent Conf Trans Hold Figure 1-1. 9630 Series Wireless Terminal Wireless Terminal Display Soft Keys Hard Keys for On/Off Redial Menu Next Menu Control Menu Silent Next Conf...
Overview Features and Benefits The DWBS 9630 Series WT provides features and benefits that take the following into account: Noisy and relatively inhospitable environments Durability and reliability Table 1-1. 9630 Series WT Features and Benefits Features Fixed feature buttons Three call...
The charger charges a fully discharged battery in less than one and one-half hours. Your 9630 Series WT must be charged before you use it for the first time. All instructions and a diagram for this process are provided in Chapter 2, “Battery Charger.”...
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Overview capacity-related; however, an intermittent system malfunction could occur. If the problem is transient, it is a capacity issue and does not require any action on your part. If the area usually has good coverage and the problem persists, a portion of your system may not be functioning correctly.
Charge/Refresh cycling is described in the “Extending Battery Life” section in this chapter. The battery for the 9630 Series WT generally provides 12 hours of talk time and 120 hours of standby time. To extend WT usage beyond this capability, you can purchase an extra battery pack and store it in the charger so that you always have a charged battery pack to switch to, if necessary.
Compartment Battery Contacts Spare Battery Compartment Figure 2-1. Battery Charger for the 9630 Series WT Battery Charger Features The battery charger offers these features: Spare battery compartment refreshes the battery pack automatically by fully discharging the pack before recharging it. This process reduces or eliminates the potential for “memory”...
NOTE: Before you use the 9630 Series WT for the first time, the battery pack must be charged. New batteries sometimes take up to three charge/refresh cycles to reach their maximum performance. Refer to the “Extending Battery Life”...
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With the spare battery pack in the spare battery compartment of the battery charger, you are assured of always having a fresh, usable battery pack. Follow these steps to ensure an uninterrupted supply of power to your 9630 Series WT: If you have only one battery pack, be sure to refresh it at least once a week.
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Battery Charger Features NOTE: Depending on the level of memory effect for the battery pack, it is sometimes necessary to refresh the battery pack two or three times, as follows. (This also applies to new batteries and to batteries that have not been used for a long time.) Insert the battery pack into the spare battery compartment of the battery charger and leave it there until the SPARE LED is steady green.
Battery Charger Battery Charger Operations This section explains how to choose a location for the battery charger, how to install it, and how to insert and remove a battery pack. Positioning the Battery Charger You can place the battery charger on a desk or you can mount it on a wall. Before you install the battery charger, do the following: Locate the battery charger within 5 ft (1.6 m) of a properly grounded two-prong electrical outlet that is not controlled by an ON/OFF switch.
Battery Charger Operations 4. Place the screw through the wall spacers so that the screw head nests in the indentation on the spacer. Start the screws; screw them in until the wall spacers rest against the wall. 5. Insert the AC adapter power cord into the battery charger. See the following figure.
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Battery Charger Figure 2-3. Sliding Battery Charger into Place Issue 1 May 1999...
Battery Charger Operations 7. Plug the AC adapter into a properly grounded two-prong wall outlet that is not controlled by an ON/OFF switch. See the following figure. Figure 2-4. Plugging in AC Adapter Inserting a Battery Pack Into the Spare Battery Compartment Slide the battery pack into the spare battery compartment until it is firmly seated with the back of the battery pack against the back of the spare battery...
Battery Charger Spare Battery Pack Spare Battery Pack Guide Pin Battery Charger Contacts Spare Battery Compartment Vertical Guide Rail Figure 2-5. Inserting Battery Pack Into Spare Battery Compartment Removing a Battery Pack from the Spare Battery Compartment To remove a battery pack from the spare battery compartment of the charger, lift the battery pack up and out.
Battery Charger Operations Guide Pins Figure 2-6. Inserting WT Into the Cradle Removing the WT From the WT Cradle To remove the WT from the WT cradle, lift it out. HANDSET LED Issue 1 May 1999 2-11...
Battery Charger Troubleshooting the Battery Charger The following table identifies possible battery charger problems and proposed solutions. Table 2-3. Battery Charger Problems and Possible Solutions Symptom No LEDs on the battery charger light. HANDSET LED on the battery charger does not light when WT is placed into battery charger.
Troubleshooting the Battery Charger Table 2-3. Battery Charger Problems and Possible Solutions — Continued Symptom SPARE LED on WT flashes green. HANDSET LED flashed red. Possible Causes Possible Solutions Temperature is either 1. If the battery pack is too too hot or too cold. cold, allow the pack to warm to The battery has been room temperature.
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Battery Charger Table 2-3. Battery Charger Problems and Possible Solutions — Continued Symptom SPARE LED on battery charger does not light when the battery pack is placed into the spare battery compartment. 2-14 Issue 1 May 1999 Possible Causes Possible Solutions Battery pack is not Reseat the battery pack in the seated properly in the...
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Troubleshooting the Battery Charger Table 2-3. Battery Charger Problems and Possible Solutions — Continued Symptom SPARE LED on the battery charger flashes red. Possible Causes Possible Solutions Contacts on the 1. Verify that there are no battery pack or in the obstructions on the battery battery charger’s pack or battery charger...
Battery Charger Battery Charger Wall-Mounting Template Use the following template to position the screws for mounting your 9630 Series WT battery charger: 1. Cut out the template. 2. Using tape and level, lightly affix the template to the wall where you want to attach the battery charger.
(approximately 0.55 lbs with the battery) WT that requires no external antenna. As shown on the next page in Figure 3-1, the 9630 Series WT has a four-line by 16-character display plus one row of icons, four soft keys for menu item interface, two hard keys for display control, and six hard keys for call management.
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Control On/Off Redial Silent Conf Trans Hold Figure 3-1. 9630 Series WT In general, the 9630 Series WT has the following features: Hard key interface Soft key interface Ringer/volume control buttons Display Dial pad Low battery indicator Vibrator Issue 1 May 1999...
Headset connector Mute Hard Key Interface The 9630 Series WT has several hard keys. Hard keys are buttons with labels and functions that do not change. The WT has the following hard keys. Hard Keys for Menu Control The hard keys for menu control include the following: Menu —...
“Operating the 9630 Series WT” section in this chapter.) NOTE: Whenever the 9630 Series WT is in menu mode, DEFINITY ECS messages associated with an incoming alerting call override the current display state of the WT. If the incoming call is ignored, the original soft key display state returns.
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The top line of the WT display is used to show icons. The icons provide information about the status of the WT and the DWBS. The following figure identifies the icons. Message Signal Strength Lock Vibrator Figure 3-2. Icons for the 9630 Series WT Battery Silent Mute MUTE Next Issue 1 May 1999...
Next. The arrow icon is on whenever there are additional features on the next screen. You can access these features by pressing Dial Pad The WT dial pad includes the standard 12 buttons for dialing telephone numbers and accessing the DEFINITY ECS call features. Issue 1 May 1999...
NOTE: If you are using your 9630 Series WT for the first time and cannot perform the operations described in the following “how to” section, call your system administrator. A WT must be administered before you can access any switch service.
Features and Operations Adjusting the Earpiece Volume The volume control buttons enable you to adjust the earpiece volume. To do so, you must be in the coverage area and either on a call or listening to dial tone . To adjust the earpiece volume: 1.
Using Pre-Origination Dialing To make a call using pre-origination dialing, do the following: 1. Enter the telephone number of the party you are calling on the key pad. 2. Press a call appearance soft key or The digits you dial for pre-origination dialing are displayed.
Features and Operations Erasing Digits in Pre-Origination Dialing Whenever a WT is collecting digits that you have entered via pre-origination dialing, the Bksp soft key appears on the display. To erase the most recent pre-origination dialing digit you have entered, press the Bksp soft key.
Operating the 9630 Series WT 1. From the calling screen, press vibrator is turned on. 2. Press the Off soft key. The vibrator is now turned off, and the vibrator icon disappears from the display. 3. Press either Menu Activating and Deactivating Silent Mode...
Conf NOTE: The active call is automatically placed on hold, and the idle call appearance is activated. 3. Dial the telephone number of the next party. 4. Press again to conference the two calls together on one call Conf appearance. The screen displays “CONFERENCE N,” where “N” is the number of other parties on the conference call.
Operating the 9630 Series WT Locking and Unlocking the WT The lock function prevents the user from accessing soft key mode as well as from placing and answering calls. Whenever the WT is in the “locked state,” the lock icon is displayed. Also, all functions, except for the WT ringing on incoming calls, are inactive.
Features and Operations Lock Operation NOTE: You cannot lock a WT whenever the WT is active on a call or has a call on hold. If you have previously created a password, you can lock the terminal. To lock the WT, do the following: 1.
Operating the 9630 Series WT 4. Reenter the password for verification. If the passwords match, a screen indicating that your new lock password is now active is displayed. If the passwords do not match, you are taken back to the lock password creation screen in Step 4.
Features and Operations Displaying Service Information The WT contains screens that allow you to view the following information about your terminal: Extension assigned via DWBS administration International Portable Equipment Identity (IPEI) number Received Signal Strength Indication (RSSI) in dB Current cell to which you are linked Frequency and timeslot of the current channel Hardware vintage and firmware version Firmware download screen...
Fastening the Belt Clip Fastening the Belt Clip To fasten the belt clip to the WT (or battery pack), refer to the following figure and set of instructions. (...then push and snap) Figure 3-3. Fastening the Belt Clip 1. Hold the WT (or battery pack) so that the back of the WT (or battery pack) is facing you.
Features and Operations Removing the Belt Clip To remove the belt clip from the battery pack, refer to following figure and set of instructions. Belt Clip Edge Figure 3-4. Removing the Belt Clip 1. Remove the battery pack from the WT. 2.
Audible Information Tones and Error Messages Introduction The DWBS is provisioned with a single audible information tone. This tone provides several services. The WT provides various ringing patterns along with error codes and messages. Incoming Call Ring Patterns Incoming calls are subject to the following ring patterns: Distinctive ringing —...
Audible Information Tones and Error Messages Error Beep An error beep is generated whenever either of the following occurs: Hard key or any of the soft keys on the WT are pressed but are not applicable at the moment Error message screen appears on the WT display NOTE: An audible beep is not sounded if the WT is in Silent Mode.
User-Level Error Messages User-Level Error Messages The following table presents the user-level error messages that may appear on the WT, along with corrective actions, if required. Table 4-1. User-Level Error Messages and Corrective Actions for the WT User-Level Error Messages “PLEASE WAIT”...
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Audible Information Tones and Error Messages Issue 1 May 1999...
Safety Instructions Introduction This section contains instructions related to safety labels on the product. Using the Product Take note of all the information in this section whenever you are using the product. WARNING: indicates the presence of a hazard that can cause severe or fatal personal injury if the hazard is not avoided.
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Safety Instructions WARNING: Do not drop, short-circuit, or break the battery housing. (This may cause the battery to overheat or smoke.) Do not burn or puncture the battery. Like other batteries of this type, if it is burned or punctured, the battery contents could spill onto the skin and cause irritation.
Maintaining the WT concentration of gas. This product is not approved for use in areas labeled by the Occupational Safety and Health Administration (OSHA) as “explosive environments.” Only “Explosive Atmosphere Telephones” may be used in such hazardous environments. Unplug the battery charger from wall outlets before cleaning. Clean exposed parts with a soft, slighty damp cloth.
Specifications Introduction This appendix provides various specifications for the DWBS. Operating Temperatures Use the WT and the charger within the 32 F to 122 F (0 C to 50 C) temperature range. Storage Temperatures Store the WT and the charger within the -22 F to 150 F (-30 C to 65 C) temperature range.
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Glossary Auto-Reconnect Feature that enables a user to reconnect to a call if either of the following occurs: the WT is taken out of the coverage area while on a call and is then taken back into the coverage area within 60 seconds;...
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Glossary International Portable Equipment Identity Unique number used to identify a WT for administration and through-the-air communication. This number is sent by the WT to the fixed part during the access rights procedure. IPEI. See International Portable Equipment Identity local features Features that are supported by the WT.
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Glossary TDMA. See Time Division Multiple Access Time Division Multiple Access (TDMA) Radio access method for which each call uses a different time slot. TDMA permits multiple conversations per radio. UTAM Group charged by the Federal Communications Commission to coordinate the relocation of microwave incumbents out of the unlicensed spectrum (1910-1930 MHz) and to coordinate the deployment of unlicensed devices and systems in that spectrum.
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Index Numerics 9630 Series Wireless Terminal benefits cleaning description drying erasing digits entered into 3-10 features call management dial pad display soft key interface features and benefits guarding from overheating inserting into battery charger’s wireless terminal cradle 2-10 locking 3-14...
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9630 Series Wireless Terminal maintaining, 9630 Series Wireless Terminal making, calls message icon mute icon muting, 9630 Series Wireless Terminal IN-2 Issue 1 May 1999...
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Index vibrator icon vibrator, activating 3-10 volume control buttons IN-3 Issue 1 May 1999...
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