Troubleshooting - Monoprice SB-500 User Manual

3. Open the Bluetooth® settings on your mobile device and set it to scan for nearby
Bluetooth connections.
4. Locate and select the MP42011 entry. If prompted for a passcode, enter 0000
(four zeros). Once the connection is established, a prompt sound will be heard
and the bT will on the LED DISPLAY stops blinking.
Notes:
a. If you receive a call while audio is playing, audio playback will pause while the
call is in progress. You will not hear the call through the soundbar. When the call
is terminated, audio playback will resume.
b. If there is an existing Bluetooth connection, press and hold the ►
the remote control for about 3 seconds to delete the pairing and put the
soundbar into Bluetooth pairing mode.
c. Bluetooth has an operating range of about 32 feet (10 meters) in clear air. Any
obstructions between the device and the soundbar can reduce the range. If you
move out of range, the connection will be broken. Simply move back within
range to reestablish the connection.
d. If the connection is not restored, pair your device with the soundbar again.

TROUBLESHOOTING

Q1: The soundbar will not power on.
A1: Ensure that the AC Power Adapter is securely plugged into both the soundbar and
the wall outlet. Verify that the AC outlet is live by plugging in another device, such
as a lamp.
Q2: The IR remote control does not work.
A2: Verify that the batteries are properly installed with the proper polarity, as indicated
in the bottom of the battery compartment. Replace the batteries with new ones.
13
button on
▍▍