Motorola MG8702 Quick Start Manual page 17

How do I check to see if my cable modem is approved by my
cable service provider?
1. Leading cable service providers have a list of certified cable modems
for each of their Internet speeds.
2. You can check the list for your service provider or find more
information about certifications at
services
What if I don't know my MG8702 device's Wireless Network
Name/SSID or Security Key/Password?
1. Refer to the photo you took of the label on the bottom of your
router. It shows the default values for you to use. If you changed
these credentials, try to remember where you put the new values.
2. If you have a device that connects wirelessly to the MG8702 device,
it may show the Wireless Network Name/SSID and Password. You
can also find this information in the MG8702 device Configuration
Manager. (See Configuration Manager section above.)
3. If all else fails, reset the device to factory defaults by holding the
Reset button for 10 seconds. (A paperclip helps.) You can then use
the default values.
What if the first time Wireless Setup screen does not appear in
Configuration Manager after changing my name/password?
1. If you encounter a problem, you can restore the factory modem/
router network names and passwords by pressing the Reset button
on the back of the modem/router for 10 seconds using a paperclip.
www.motorolanetwork.com/
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