VeriFone e280 Installation Manual page 30

V S S
ERIFONE ERVICE AND UPPORT
Service Returns
NOTE
30
280 I
E NSTALLATION
One MRA number for each device is issued when the device is returned to
Verifone, even if you are returning several of the same model.
3
Describe the problem(s).
4
Provide the shipping address where the repaired or replacement unit must be
returned.
5
Keep a record of the following items:
•
Assigned MRA number(s).
•
Verifone serial number assigned to the device you are returning for service
or repair (serial numbers are located on the bottom of the unit).
•
Shipping documentation, such as air bill numbers used to trace the
shipment.
•
Model(s) returned (model numbers are located on the Verifone label on the
bottom of the device).
G
UIDE