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Frequently Asked Questions
Frequently Asked Questions and Operating Guide
Problem
Refrigerator isn't working
Express Chill Zone, Turbo Cool,
and/or Alarm won't activate
Express Chill Zone's Alarm
Function won't stop sounding
Functions display won't
activate
Express Chill Zone hasn't
cooled the drinks and/or foods
Cooler or freezer door is
difficult to open
Smart Fill Ice Factory won't
release ice
It has become difficult to
open water cylinder lid
When filling the cylinder,
water spills out from the
lower part where the valve is.
Ice-tray hasn´t been filled to
maximum capacity
Probable Cause
Power Fault.
Low voltage (this can be noticed by the bulb
lights flickering in the house).
Defective plug socket.
Disconnected plug.
Damaged supply cable.
You are trying to activate a function while
another is already activated.
You have removed the drink or food from the
Express Chill Zone but you haven't deactiva-
ted the function to turn off the alarm.
Lock Function is activated.
An inadequate cooling time has been selected,
with too big a load of goods to be chilled.
The lid of the Express Chill Zone is open.
A vacuum is created when you close and try
to re-open the cooler and freezer doors in
too quick succession.
The cylinder hasn't been positioned correctly, and
the ice-trays can´t be filled with water.
You aren't giving it that extra pull to twist
the ice-tray.
The ice-tray has an excess of scale.
Water has spilt onto the lip area of the cylinder or
this has been filled to excess. Ice has been
generated, impeding the opening of the lid.
The lid of the cylinder has not been properly
closed.
There is spillage in the water tank.
The valve was obstructed by ice.
The programme has an in-built system to
prevent over-filling and ice sticking.
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What to Do
* Check the energy supply.
* Make sure that the plug is properly connected to
the socket.
* Check the mains fuse.
Install an automatic voltage regulator with a
minimum power of 500 Watts and a minimum
current of 10 Amps.
Plug another device into the socket to check it, and
change the plug if necessary.
Connect the plug.
Call an authorised service centre.
Deactivate the activated function, and then
select the one you wish.
Press the Express Chill Zone Function to stop
the alarm sounding.
Deactivate the Lock Function to be able to activate
the functions display.
Cooling times vary in accordance with the size
of the load of drinks or foods, and their initial
temperature. As a result, it is recommended that you
select the same time again or an option of even
more time, and leave until your items have the
desired temperature reached.
Close the lid of the Express Chill Zone and
reprogramme the time.
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to dissipate (don't try to open it immediately).
2.- Open the freezer door first, and then the
coller door.
Pour water into the cylinder again. Make sure that
the cylinder has been positioned properly by
watching for water falling into the trays.
Pull the handle more firmly until completely
twisting the tray.
Clean with a soft sponge.
Clean the ice accumulation with tepid water.
Press the lid of the cylinder in the middle.
Remove ice residue, which may be near the valve,
with tepid water.
It is possible that the water tank sealer is not
well placed.
Check that the tray doesn't have ice stuck to it, or
that there isn't an excess of water.
Take out the cylinder and fill it up to maximum
capacity.
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