Maintenance - Dimplex Vivente Operating Instructions Manual

Flame effect themes
There are different combinations of flame effect available. Different presets of lighting colour
combinations are available and can be cycled through using the remote control.
Further customisation of the effects is accessible through the smart phone app.
Resetting the Temperature Cutoff Switch
Should the heater overheat, an automatic cut out will turn the whole unit off and it will
not come back on without being reset. It can be reset by turning the unit off at the main
power and waiting 5 minutes before turning the unit back on. See table Fault Codes on the
previous page for more details.
CAUTION: If you need to continuously reset the heater, turn the unit off at the main
supply, and call technical support.

Maintenance

WARNING: ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE CLEANING
THE HEATER.
Cleaning
Before commencing cleaning, unplug the heater and allow it to cool.The surfaces of the
heater should be given an occasional wipe with a dry soft cloth. Do not use detergents,
abrasive cleaning powder or furniture polish as this can damage the surface finish of the
product.
To remove any accumulation of dust or fluff, the soft brush attachment of a vacuum cleaner
should occasionally be used to clean the outlet grille of the fan heater located above the
front glass.
To clean the fuel effect, remove the fuelbed media. The plastic tray should be wiped clean
with a damp cloth. When dry, replace the logs/crystals onto the fuelbed and arrange for
best effect.
The front and side glass is cleaned in the factory during the assembly operation. During
shipment, installation, handling, etc., the front and side glass may collect dust particles;
these can be removed by dusting lightly with a clean dry cloth.
To remove fingerprints or other marks, the partially reflective glass can be cleaned with a
damp cloth. The partially reflective glass should be completely dried with a lint free cloth to
prevent water spots. To prevent scratching, do not use abrasive cleaners.
CAUTION: Assembly, installation and repair of this heater must be carried out by Dimplex
or its authorised agent.
CAUTION: We recommend that this heater is checked annually for safety by a qualified
electrician.
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