Frequently Asked Questions - Miele KM 6360 Operating And Installation Instructions

With the help of the following guide minor faults in the performance of the ma-
chine, some of which may result from incorrect operation, can be remedied with-
out contacting the Service Department.
This guide may help you to find the reason for the fault, and how to correct it.
Problem
Cooktop or burners
cannot be turned on.
There is a strange smell
or vapors when the
cooktop is being used
for the first time.
Power levels 1 to 9
flash.
After the cooktop has
been switched on, 
appears in the timer
display for a few sec-
onds.

Frequently Asked Questions

Possible cause and solution
There is no power to the cooktop.
 Check if the breaker has tripped. Contact a quali-
fied electrician or Miele Customer Service (for the
minimum fuse rating, see data tag).
There may be a technical fault.
 Disconnect the cooktop from the electricity supply
for approx. 1 minute by
– tripping the relevant breaker or screwing the
fuse out completely, or
– switching off the residual current device.
 If the cooktop will still not turn on after resetting
the breaker or the residual current device, contact
a qualified electrician or Miele Customer Service.
The metal components have a protective coating.
When the cooktop is used for the first time, this
causes a smell and possibly also vapor. The material
from which the induction coils are made also gives
off a smell in the first few hours of operation. With
each subsequent use, the odors are reduced until
they disappear completely. The smell and any vapors
do not indicate a faulty connection or a defective ap-
pliance and are not harmful to your health.
There is no or unsuitable cookware on the cooking
zone.
 Use a suitable pan (see "Cookware").
The system lock or safety lock is activated.
 Deactivate the system lock or safety lock (see
"Safety features – System lock/Safety lock").
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