Warranty Information; Service - Art DIGITAL MPA User Manual

ART Digital MPA™ Microphone Preamplifier

WARRANTY INFORMATION

Limited Warranty
Applied Research and Technology will provide warranty and service for this unit in accordance
with the following warrants:
Applied Research and Technology (A R T) warrants to the original purchaser that this product and
the components thereof will be free from defects in workmanship and materials for a period of five
years from the date of purchase. Applied Research and Technology will, without charge, repair or
replace, at its option, defective product or component parts upon prepaid delivery to the factory
service department or authorized service center, accompanied by proof of purchase date in the
form of a valid sales receipt.
Exclusions
This warranty does not apply in the event of misuse or abuse of the product or as a result of
unauthorized alterations or repairs. This warranty is void if the serial number is altered, defaced, or
removed.
A R T reserves the right to make changes in design or make additions to or improvements upon
this product without any obligation to install the same on products previously manufactured.
A R T shall not be liable for any consequential damages, including without limitation damages
resulting from loss of use. Some states do not allow limitations of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. This warranty gives you
specific rights and you may have other rights, which vary from state to state.
For units purchased outside the United States, an authorized distributor of Applied Research and
Technology will provide service.

SERVICE

The following information is provided in the unlikely event that your unit requires service.
1) Be sure that the unit is the cause of the problem. Check to make sure the unit has power
supplied, all cables are connected correctly, and the cables themselves are in working condition.
2) If you find the unit to be at fault, write down a complete description of the problem, including
how and when the problem occurs. Please write down a description of your complete setup before
calling Customer Service.
3) Call the factory (585-436-2720) for a Return Authorization (RA) number.
4) Pack the unit in its original carton or a reasonable substitute. The packing box is not recom-
mended as a shipping carton. Put the packaged unit in another box for shipping. Print the RA
number clearly on the outside of the shipping box. Print your return shipping address on the
outside of the box.
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