Troubleshooting Procedures; Maintenance; Product Specifications; Warranty And Customer Service - ADTRAN 3192 H2TU-C Installation And Maintenance Manual

7. TROUBLESHOOTING PROCEDURES

Table 8 is a troubleshooting guide for the 3192
H2TU-C.

Table 8. Troubleshooting Guide

Condition Solution
All faceplate 1. Verify that -48 VDC power is
indicators are properly connected to the
off. shelf.
2. Insert the H2TU-C into an
operational slot. When the
unit is powered, at least one
LED will be on.
3. If Step 1 passes, but Step 2
fails, replace the H2TU-C.

8. MAINTENANCE

The ADTRAN 3192 H2TU-C requires no routine
maintenance. In case of equipment malfunction, use
the faceplate Bantam jack connectors to help locate
the source of the problem.
ADTRAN does not recommend that repairs be
performed in the field. Repair services may be
obtained by returning the defective unit to ADTRAN.
See Warranty and Customer Service section of this
Practice.
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9.

PRODUCT SPECIFICATIONS

Product specifications are detailed in Table 9.

10. WARRANTY AND CUSTOMER SERVICE

ADTRAN will replace or repair this product within
ten (10) years from the date of shipment if it does not
meet its published specifications or fails while in
service. Refer to ADTRAN U.S. and Canada Carrier
Networks Equipment Warranty, document
60000087-10.
Contact Customer and Product Service (CAPS) prior
to returning equipment to ADTRAN.
For service, CAPS requests, or further information,
contact one of the following numbers:
ADTRAN Technical Support
Pre-sales Applications/Post-sales Technical
Assistance
(800) 726-8663
Standard hours: Monday-Friday, 7 a.m. - 7 p.m. CST
Emergency hours: 7 days/week, 24 hours/day
ADTRAN Repair/CAPS
Return for Repair/Upgrade
(256) 963-8722
Repair and Return Address
ADTRAN, Inc.
CAPS
901 Explorer Boulevard
Huntsville, Alabama 35806-2807
Section 61222004L2-5, Issue 1 61222004L2-5A