Troubleshooting Procedures; Maintenance; Product Specifications; Warranty And Cu¨|Omer Service - ADTRAN 3192 HTU-C Installation And Maintenance Manual

7. TROUBLESHOOTING PROCEDURES

Table 10 is a troubleshooting guide for the 3192
HTU-C.
Table 10. Troubleshooting Guide
Condition
All front panel 1. Verify that -48 Vdc power is
indicators are Off. properly connected to the shelf.
2. Insert the HTU-C into an operational
slot and check the LED indicators.
When the unit is powered, at least
one LED will be On.
3. If Step 1 passes, but Step 2 fails,
replace the HTU-C.

8. MAINTENANCE

The ADTRAN 3192 HTU-C requires no routine
maintenance. In case of equipment malfunction, use
the faceplate Bantam jack connectors to help locate
the source of the problem.
ADTRAN does not recommend that repairs be
performed in the field. Repair services may be
obtained by returning the defective unit to the
ADTRAN Customer Service RMA Department.
61245004L6-5D
Solution
Section 61245004L6-5, Issue 4

9. PRODUCT SPECIFICATIONS

Product specifications are detailed in Table 11.
10. WARRANTY AND CUSTOMER SERVICE
ADTRAN will replace or repair this product within 10
years from the date of shipment if it does not meet its
published specifications or fails while in service (see
ADTRAN Carrier Networks Equipment Warranty,
Repair, and Return Policy and Procedure, document
60000087-10).
Contact Customer and Product Service (CAPS) prior
to returning equipment to ADTRAN.
For service, CAPS requests, or further information,
contact one of the following numbers
ADTRAN Sales
Pricing/Availability
(800) 827-0807
ADTRAN Technical Support
Presales Applications/Post-sale Technical Assistance
(800) 726-8663
Standard hours: Monday-Friday, 7 a.m. - 7 p.m. CST
Emergency hours: 7 days/week, 24 hours/day
ADTRAN Repair/CAPS
Return for Repair/Upgrade
(256) 963-8722
Repair and Return Address
ADTRAN, Inc.
CAPS Department
901 Explorer Boulevard
Huntsville, Alabama 35806-2807
17