Phonak SmartLink+ Frequently Asked Questions page 5

Question
If I am connected to an audio source and my cellphone,
what happens when I receive a call?
How can I connect the SmartLink+ to a mobile phone and
multimedia player simultaneously?
When there is an incoming call, I see the Bluetooth icon
flashing but I do not hear a ringing tone. How can I enable
this tone?
Does SmartLink+ support voice dialing?
Why can't I reject an incoming call with the red telephone
button?
When I stop playing my Bluetooth MP3 player,
the SmartLink+ Bluetooth icon keeps flashing. Why?
Why doesn't SmartLink+ wake up from Bluetooth's standby
mode when I start playing music on my MP3 player?
I cannot perform voice dialing or last number dialing
while I am streaming music from my cellphone. Why?
How can I un-pair my device?
Frequently Asked Questions
SmartLink+, ZoomLink+, EasyLink+
Answer
The phone call always has priority over the audio line.
When an incoming call arrives, SmartLink+ suspends the
audio line and you should hear the ringing tone of the
mobile phone.
Depending on the Bluetooth integration of the audio
source, it may be possible that you have to reconnect your
audio source to hear the music again.
Some mobile phones also offer the A2DP profile, so you
can listen to the music from the mobile phone. However,
if you prefer listening music from another device than the
mobile phone, you must disable the A2DP connection with
SmartLink+ in your mobile phone. Then you can connect
the SmartLink+ to a multimedia player featuring A2DP.
Some cellphones do not send the expected ring tone if
the user has selected a silent profile (such as vibration
only) on the phone itself. This problem is usually solved by
enabling the phone's Normal or Active profile.
Yes. Switch SmartLink+ On, then briefly press the green
telephone button and say the name of the person you want
to call into SmartLink+'s microphone.
Note: This feature is supported by the HFP and not
the HSP profile.
The HSP does not support «call reject». You must reject the
call via your cellphone.
Player Pause and Stop buttons do not usually terminate
the Bluetooth connection. Instead the A2DP stream is
kept open until you either switch your music player Off or
disconnect SmartLink+.
Some music players and Bluetooth adaptors are not able
to wake SmartLink+ from Bluetooth standby mode. In this
case, you must turn On the SmartLink+ first and then turn
On your music player.
Some phones refuse to execute voice dial or last number
dial commands while streaming music. In this case you
must first stop the player before voice- or last-number
dialing.
In your device's connectivity settings find the list of
trusted or paired devices. You should then have the
option of deleting a trusted or paired device. Highlight
SmartLink+ and select «delete».