Contents Welcome ZoomLink+ and accessories User interface How your ZoomLink+ works Getting started Charging the ZoomLink+ Switching ZoomLink+ ON/OFF Microphone opening Using ZoomLink+ ZoomLink+ placed on a table ZoomLink+ reporter style ZoomLink+ worn by your partner ZoomLink+ connecting to a TV ZoomLink+ connecting to a GPS in the car Special functions Operating range...
Page 3
Displaying the firmware version Troubleshooting FM receivers Important notices Declaration of conformity Service and warranty Phonak distributors worldwide...
Welcome ZoomLink+ by Phonak is an easy to operate and flexible transmitter with built in microphones. It features three microphone modes, which guarantees the best reception in each listening situation. ZoomLink+ is compatible with all Phonak receivers. To obtain maximum benefit from the ZoomLink+ transmitter and its comprehensive features, please read this user guide carefully.
ZoomLink+ home and travel case c Adapter for external connections d Audio cable e Charging unit f MyLink* ZoomLink+ is compatible with all Phonak FM receivers. The easy to use MyLink receiver is shown above. All accessories can be ordered separately.
Page 7
a Button to adjust the lavalier length b Lavalier with integrated antenna c Microphone functions SuperZoom (narrow-angle sound pickup with noise cancellation) Zoom (wide-angle sound pickup) Omni (360° sound pickup) Switching ZoomLink+ ON: Long press (~1 second) on the desired microphone button Switching ZoomLink+ OFF: Long press (~1 second) on any microphone button d Microphone openings...
How your ZoomLink+ works ZoomLink+ picks up your partner’s voice and instantly relays it to your receiver, e.g. MyLink. The receiver sends it directly into your hearing instruments. Your partner You wear your hearing wears ZoomLink+ instruments and the around the neck FM receiver, e.g.
2 hours to recharge. The battery will be about 80% charged within an hour. Plug the charging unit into the power socket Attach the ZoomLink+ adapter for external connections click Plug the charging unit into the mini USB socket Use only original Phonak charging units...
Getting started J The battery symbol in the ZoomLink+ display flashes during charging. The battery cannot be over-charged. J The battery symbol stops flashing when ZoomLink+ is 100% charged. J ZoomLink+ operates for approximately 10 hours when fully charged. J Make sure the socket outlet is easily accessible.
Page 11
When switching ON, the ZoomLink+ shows startup information. When the ZoomLink+ is ready, the following information appears: J FM channel number J Battery status J Microphone setting Microphone setting symbols: Button SuperZoom Zoom Omni...
Page 12
FM channel. ZoomLink+ automatically synchronizes Phonak multichannel receivers to this channel, if the distance between ZoomLink+ and the Phonak receivers is less than approximately 8–10 inches (20cm). You may hear a beep tone when the synchronization is completed. For customers using Phonak hearing instruments that are...
Page 13
Example of the automatic hearing instrument program setting: Hearing Automatic reset FM + hearing instrument instrument to a pre-defined program microphone hearing instrument active program, e.g. program 4 ZoomLink+ ZoomLink+ switched ON switched OFF Please ask your hearing care professional about the actual program setting for your particular hearing instrument.
Using ZoomLink+ ZoomLink+ can be used in different ways, depending on the situation. The following examples illustrate the most common cases for typical ZoomLink+ use. ZoomLink+ placed on the table Recommended use: J In restaurants J In conferences J At home J At business meetings Discussion partners...
Page 16
Using ZoomLink+ How to use ZoomLink+: J Place it on the table. If you use the Zoom setting, the front of ZoomLink+, where the lavalier is attached, should point to the speakers that you want to hear. If you use the omni-setting, the orientation of ZoomLink+ has no influence, as sound is picked up from all angles.
Reporter style Recommended for conversation in noisy conditions with one or more talkers close by, like: J at parties J in shopping malls How to use ZoomLink+: J Hold it in your hand. Make sure you do not cover the micro- phone opening on the left-hand side of ZoomLink+.
Using ZoomLink+ Worn by your partner Recommended for conversations with one person: J Speaker in an auditorium J Traveling with another person J On walks J During sport J At home...
Page 19
How to use ZoomLink+: J Pass ZoomLink+ to your conversation partner. J Your partner should wear it around the neck. The cord needs to be adjusted as depicted below. To ensure optimal speech quality, make sure the distance between the speaker’s mouth and ZoomLink+ is between 8–10 inches (20–30 cm).
Using ZoomLink+ Connecting to a TV AUDIO Connect ZoomLink+ to your TV or other multimedia device to MICRO enjoy crystal clear in-the-ear audio without disturbing others. In addition to TV, this function is suitable for use with: J CD players J Radio receivers J Computers and laptops with audio outputs J MP3 players...
Page 21
For devices without headphone output sockets: If your TV or audio device does not provide a headphone output socket, you can connect ZoomLink+ to your device’s Cinch or Scart socket instead. Just ask your hearing care professional for the Phonak Scart or Cinch adapter.
Page 22
Using ZoomLink+ If the audio equipment does not have a headphone output socket, place ZoomLink+ in front of the loudspeaker of the tele- vision or the radio receiver. Then switch ON ZoomLink+ and the television. This may prevent that the television loudspeakers are muted when ZoomLink+ is connected to the television.
Page 23
Scart adapter Cinch adapter If there is no Cinch or Scart socket available, place ZoomLink+ in front of the television or other device’s loudspeaker. Then switch ON ZoomLink+ in Zoom or SuperZoom mode, before switching ON your television.
Using ZoomLink+ Connecting to a GPS in the car While a TV set provides a constant audio signal, GPS devices only send out audio information every few seconds or minutes. ZoomLink+’s permanent audio input setting has been developed with exactly these products in mind. To activate the permanent audio input: J Switch ON ZoomLink+...
Page 25
For standard audio input use, the microphones in ZoomLink+ are automatically switched OFF. If there is a need to activate the internal microphones in parallel to the audio input, proceed as follows: J Plug in ZoomLink+ as illustrated on page 21 and switch ON the television.
Page 26
Choosing the right microphone setting Key symbol Recommended for Noise level Focus SuperZoom high fewer speakers Zoom medium fewer speakers Omni more speakers...
Page 27
Voice pickup pattern Symbol in display focused in a narrow angle in front of the ZoomLink+ wider angle in front of the ZoomLink+ 360° around the ZoomLink+ The speakers should be close to the ZoomLink+...
Special functions Using an external microphone The ZoomLink+ can be used with an external mini clip-on microphone (called MM8) or a miniaturized boom microphone (called iBoom). This can be benefi cial in a variety of situations such as college lectures or presentations, or when using ZoomLink+ in the car.
Page 29
Usage Action External microphone only. Plug in the external microphone as illustrated and switch it ON, if necessary. The ZoomLink+ begins relaying speech as soon as it detects a signal. appears in the display. ZoomLink+ microphone Plug in the external and external microphone microphone and press the simultaneously.
Operating range The operating distance is the distance between the speaker talking into ZoomLink+ and the hearing instrument user with MyLink or any other Phonak receiver. Speaker using ZoomLink+ Listener using MyLink or any other receiver The maximum distance is typically more than 50 feet (15 m) indoors and more than 130-170 feet (40-50 m) outside.
For professionals Changing the FM channel If the radio channel used in ZoomLink+ is frequently disturbed by an external source of interference, the hearing care professional can switch ZoomLink+ to another radio channel. 1) Switch ON ZoomLink+ by pressing the button for one second. 2) Using a pen, press the push button, as pictured.
Restarting ZoomLink+ In case of a system problem, ZoomLink+ can be restarted by simultaneously pressing the three microphone keys. When these buttons are pressed, the ZoomLink+ will switch itself OFF and restart automatically. In case of a system error, ZoomLink+ displays the error code for ten seconds and restarts afterwards automatically.
Phonak offers an optional twin charger for ZoomLink+, for use when two ZoomLink+ devices need to be charged simultaneously. It is also suitable for use with any other Phonak FM transmitter that features a mini-USB charging socket. Only use original Phonak charging units for your ZoomLink+!
Trouble shooting Situation ZoomLink+ does not switch ON. Radio interference. Voices are inaudible when the ZoomLink+ is switched ON. Poor speech intelligibility.
Page 35
Most probable cause Remedy Battery exhausted. Charge the ZoomLink+ (2 hours minimum). Extraneous cause: Change channel radio antenna or similar (see page 31). interfering devices nearby. a) Hearing instrument set a) Check hearing to wrong program. instrument program. b) Receiver switched OFF. b) Switch ON receiver.
J Design integrated, miniaturized Phonak Dynamic FM receivers such as ML12i, ML11i, ML10i and ML9i. These receivers are tiny in size and designed to fit the style and form Phonak’s hearing instruments. J Induction-based FM receivers such as Phonak’s MyLink.
J Do not use water or other liquids to clean the ZoomLink+. J Only use original Phonak accessories. J Only use the original Phonak ZoomLink+ charger. J Your ZoomLink+ should only be repaired at an authorized service center.
Directive 1999/5/EC. To obtain a copy of the Declaration of conformity, please contact the local Phonak AG representative, whose address can be taken from the list of Phonak distributors worldwide. This device complies with part 15 and part 95 of the FCC rules and with RSS 210 of Industry Canada.
Page 39
(AMTS) network control communications. Two way voice communications and all other types of uses not mentioned above are expressly prohibited. Warning: Changes or modifications made to this equipment not expressly approved by Phonak may void the user’s authority to operate the equipment.
Service and warranty Phonak provides a manufacturer’s limited warranty for your ZoomLink+. This covers all manufacturing and material defects. Problems with ZoomLink+ arising from improper handling or care and repairs made by an unauthorized party are not covered by the warranty.
France Phonak France SA, 69500 Bron Germany Phonak GmbH, 70736 Fellbach- Oeffingen, EC Representative India Phonak India Pvt. Ltd., 100 034 New Delhi Italy Phonak Italia S.r.l., 20159 Milano Japan Phonak Japan Co., Ltd., Tokyo 101-0044 Jordan Phonak Middle East, 11181 Amman Mexico Phonak Mexicana, S.A.
Page 43
New Zealand Phonak New Zealand Ltd., Takapuna, Auckland 9 Norway Phonak AS, 0105 Oslo Poland Phonak Polska SP Z.0.0 00-567 Warszawa Portugal Phonak Ibérica S.A., 03690 Alicante, Spain Russian Federation Phonak CIS Ltd., Moscow, 115114 Spain Phonak Ibérica S.A., 03690 Alicante...
Page 44
Special notes for users of Phonak hearing instruments with analog remote control compatibility. The CE symbol is confirmation by Phonak AG that this Phonak product meets the requirements of directive 93/42/EEC on medical devices and the R&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment.
Page 45
Operating This product has been designed for trouble-free conditions operation without restrictions when used as intended, unless otherwise stated in this user guide. Transportation Temperature should not exceed limits of and storage –20°/60° Celsius at a relative air humidity conditions of 65% for extended periods during transportation and storage.
Need help?
Do you have a question about the ZoomLink+ and is the answer not in the manual?
Questions and answers