Q16: What Is The Functionality Behind The Menu Item Remote Support (Ssh), In The Ethernet Menu; Q17: I Don't See Support For Ve.net Products In The List, Is That Still Coming; Q18: What Is The Data Usage Of The Color Control Gx; Q19: How Many Ac Current Sensors Can I Connect In One Ve.bus System - Victron energy Color Control GX Manual

Color Control GX Manual
14.16. Q16: What is the functionality behind the menu item Remote support
(SSH), in the Ethernet menu?
When enabled, the Color Control GX will open a SSH connection to our secure server, with a reverse tunnel back to the Color
Control GX. Through this tunnel, Victron engineers can login to your Color Control GX and perform remote support. This works
when the Color Control GX is installed on an internet connection. The connection will even work when installed behind a firewall.
The SSH connection will be outbound, to port 80, 22 or 443 at supporthost.victronenergy.com. Remote support function is by
default disabled.
14.17. Q17: I don't see support for VE.Net products in the list, is that still
coming?
No.

14.18. Q18: What is the data usage of the Color Control GX?

Data usage depends heavily on amount of connected products, and behavior and usage of those products. The measurements
below are an indication only, and taken from a system with one CCGX, one Multi, one BMV and one MPPT. Log interval set to 15
minutes. If you are on an expensive data-plan, do make some fail-safe.
Data consumption per month:
• VRM logging: 15MB download, 45MB upload
• Remote support: 22MB download, 40MB upload
• Update checks: 8MB download, 0.3MB upload (This does not include the update itself)
• 2 way communication: 26MB download, 48MB upload
Mentioned megabytes do not include the download of a Color Control GX firmware update. Firmware updates of 60MB are not
uncommon.
14.19. Q19: How many AC Current Sensors can I connect in one VE.Bus
system?
The current maximum is 9 sensors (since Color Control GX v1.31). Note that each need to be configured separately with an
assistant in the Multi or Quattro to which it is wired.
14.20. Q20: Issues with Multi not starting when CCGX is connected / Caution
when powering the CCGX from the AC-out terminal of a VE.Bus Inverter, Multi or
Quattro
Make sure that the GX device and MultiPlus is running the latest firmware version.
If you power the CCGX from an AC adaptor connected to the AC-out port of any VE.Bus product (Inverter, Multi or Quattro), then
a deadlock can occur after the VE.Bus products are powered-down for any reason (after any operational fault or during a black
start). The VE.Bus devices will not boot-up until the CCGX has power ...but the CCGX will not boot-up until it has power.
See FAQ for more information about this.
This deadlock can be rectified by briefly unplugging the CCGX VE.Bus cable at which point you will observe the VE.Bus products
will immediately begin to boot-up.
This deadlock can be avoided in two ways:
• Power the CCGX from the battery; or
• Cut pin 7 in the VE.Bus cable connected to the CCGX
Cutting/Removing pin 7 of the VE.Bus cable to the CCGX (brown/white according to standard RJ45 ethernet cable colour coding)
allows the VE.Bus products to start up without waiting for the CCGX to boot up first.
Note that when using a Redflow ZBM2/ZCell battery, pin 7 should be cut even if the CCGX is DC powered, to avoid the same
deadlock at times when the Redflow battery cluster is at 0% SoC.
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