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StarTech.com USB3HDCAP Manual
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You can use a video capture device to capture or record an audio and video output signal to a
connected computer. You can use USB, ExpressCard, or PCI Express technology to connect a
video capture device to a computer system. StarTech.com has video capture devices that can
capture audio and video from sources such as HDMI, DVI, VGA, S-Video, component, or
composite. The captured signals are usually recorded with software that is included with the
video capture device. Some software will also stream the captured signals online.
Select a capture device that features the audio and video connections you want to use. These can
be identified on the product page, under the Technical Specifications tab. Whenever possible,
you should avoid using adapters or converters with video capture devices as they can cause
issues or negatively impact the quality of the audio or video signals being captured.
When looking at a video capture device that requires software to use, it is important to consider
the operating system you want to use it on. You can find this on the product page under the
Technical Specifications tab, which only lists supported operating systems.
Consider what resolution and refresh rate you require. You can find the supported resolutions
and refresh rates on the product page, under the Technical Specifications tab in the Performance
section.
Video capture device usually use drivers and software to record audio and video. Both the
drivers and the software can be found on the product page under the Support tab. Different
software will have different features so it's a good idea to review the software to make sure it is a
good fit for your intended usage. You can do so by looking at the manual for the device, also
located on the Support tab. StarTech.com only supports the software included with the video
capture device.
HDCP stands for High-Bandwidth Digital Content Protection. This system protects high
definition video from being intercepted, modified, or recorded between the source and the
display. All StarTech.com devices adhere to the HDCP standard, so they do not record HDCP-
protected content. HDCP content that is being blocked often appears as a blank screen or a
screen with an HDCP error shown on it.
Certain video capture devices allow you to stream video feeds online with streaming platform
such as YouTube. For more information, review the product manual or watch our video on this
subject. You can find a link to the video in the description. If at this point you have further
questions about a Startech.com video capture device contact our technical support team for
further assistance.
Was this information helpful? Yes No
How can I identify which DVI video connection I have or need?
Digital Visual Interface (DVI) is a video display interface that can contain different types of
signaling, based on the application. DVI cables and ports are created using different connector
types to identify what application they are intended to be used in. The connector types are

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Summary of Contents for StarTech.com USB3HDCAP

  • Page 1 All StarTech.com devices adhere to the HDCP standard, so they do not record HDCP- protected content. HDCP content that is being blocked often appears as a blank screen or a screen with an HDCP error shown on it.
  • Page 2 USB 2.0 (or earlier) ports can provide to transfer data to the computer system. If you use a USB 2.0 or older port with the USB3HDCAP, the USB3HDCAP will be detected in Device Manager, but will not display video in StreamCatcher. StreamCatcher will show No Signal and a video frame rate.
  • Page 3 Analogue Content Protection (ACP). This type of copyright protection is included with analogue video (for example, composite, s-video, or component). ACP can appear as a brightness pulsing up and down. Copyright protection cannot legally be bypassed, and StarTech.com does not offer any products that do so. Using video adapters It is possible to passively convert video signals to different connector types, but the video standards will not always match between the video source and video destination.
  • Page 4 The driver for your video capture card still needs to be installed. You can find the driver by entering the product ID at http://www.startech.com/Support. StarTech.com does not officially support or endorse the use of third-party applications. Any use of applications not provided by StarTech.com with our hardware must be independently...
  • Page 5 Yes, if you use this capture card with third party software, it is possible to turn your video camcorder into a webcam. Although third-party software might work with this video capture card, StarTech.com does not officially support or endorse the use of third-party applications.
  • Page 6 4. Follow the on-screen prompts to install the device drivers and restart the computer when prompted. 5. After Windows has restarted, connect the capture device to your computer if you have a USB or ExpressCard capture device. 6. Your computer will automatically complete the driver installation and your device should be ready to use.
  • Page 7 For more information, visit https://www.startech.com/faq/video-capture-cards-third-party-software. Note: The USB3HDCAP requires a compatible USB 3.0 card. Was this information helpful? Yes No I am experiencing issues while trying to use the included StreamCatcher software. What do I do?
  • Page 8: Compliance And Safety

    If you are unable to display or record video, complete the following in Device Settings:  Make sure that the input that you are trying to record or display is selected in Video Source.  Make sure that the video standard is set correctly for your region (for example, NTSC for North America, PAL for Europe, and so on).
  • Page 9  If product has an exposed circuit board, do not touch the product under power.  If Class 1 Laser Product. Laser radiation is present when the system is open.  Wiring terminations should not be made with the product and/or electric lines under power.