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HDC-TH200 User's Guide
10 Troubleshooting
This chapter recommends what to do if you have problems operating the HDC.
In case the HDC does not work correctly, please check the following items first.
･Are the HDC and all devices plugged in and powered on normally?
･Are cables connected correctly?
･Are there no loose connections?
･Are correct cables supported by devices being used?
･Are signal specifications of connected devices matched to each other?
･Are settings of the sink device correct?
･Are there any close objects that may cause noise?
If the problem still cannot be solved, perform the following actions. Refer to manuals of connected devices as
well, since they may possibly be the cause of the problem.
Problem
● Video output
Digital video input is
not output.
66
Cause/Check item/Solution
[1]
When digital input video is not output, check the source device
status. See 8.9.2 [ L01 to L13 ] Displaying digital input
information (P.60)
・ [L06] DDC power status is "oFF" (no DDC power input)
Please check if the source device is turned on.
・ [L07] Input resolution is "- - -" (no input)
Please check the output status of the source device
・ If you can see resolution and frequency of the input signal,
please confirm that those resolution and frequency are
supported by connected sink device.
[2] Please check if the input signal has HDCP or not.
・ [L02] HDCP status is "on" (HDCP), please check the
connected sink device supports HDCP or not.
Please check [L55] HDCP status: sink device
Some source devices output HDCP signal always depending
on connected device. The HDC supports HDCP. If you
connect the sink device which does not support HDCP, you
cannot get video image. In this case, please see 8.8.2
[ C06 ] Setting HDCP input (P.56) and disable HDCP input.
[3] Please try to change 8.3.1 [ F16 ] No-signal input monitoring
(P.31)
If the setting is less than output timing from source device, you
may not be able to get video image. In this case, please set the
value to longer time.。
[4] Please try to change 8.3.2 [ F17 ] Digital input equlizer (P.31).
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