Calling Up Service Messages; Scanning Fault Messages - Viessmann VITOTRONIC 100 Operating Instructions Manual

Calling up service messages

Your contractor can set service intervals (limits) (e.g.
for burner hours run). As soon as the limits are excee-
ded, a service message is generated.
If your system is due for a service, this is indicated on
the display with the symbol
Calling up a service message
Tap the following on-screen buttons:
1. in the navigation area.
The service message appears in a list.
If several messages are present at once, the fol-
lowing menus may appear after you tap
■ "Fault list" for faults in the heating system
"Burner fault" for faults on burner control unit or
■
boiler burner
■ "Service messages" for pending service work
2. "Service messages"
The service messages appear in a list.

Scanning fault messages

If your system has developed faults, this is shown on
the display by the symbol
If you have entered the contact details for your con-
tractor (see page 19), these are also displayed.
Tap .
flashes in the navigation area.
Calling up a fault message
Tap the following on-screen buttons:
1. in the navigation area.
The fault message appears in a list.
If several messages are present at once, the fol-
lowing menus may appear after you tap
"Fault list" for faults in the heating system
■
"Burner faults" for faults on burner control unit
■
or boiler burner: See following chapter "Burner
faults"
■ "Service messages" for pending service work
2. "Fault list"
The fault messages appear in a list.
3. With you can call up information on the heating
system characteristics.
Tips on measures you can take yourself before
notifying your contractor are displayed.
and "Service".
:
and "Fault".
:
If you have entered the contact details for your con-
tractor (see page 19), these are also displayed.
Tap .
flashes in the navigation area.
3. With you can call up information on the service
message.
4. Notify your heating contractor.
5. to acknowledge all service messages.
6. to confirm.
Note
If the service cannot be carried out until a later
date, the service message will be displayed again
the following Monday.
Note
■ If you have connected an alarm to alert you to fault
messages (e.g. a buzzer), this is deactivated when
the fault message is acknowledged.
If troubleshooting cannot be carried out until a later
■
date, the fault message will be displayed again the
following day at 07:00 h. The alarm equipment is
switched on again.
4. Make a note of the fault code and the cause for the
fault. For example: "10: Outside temperature
sensor".
This enables the contractor to be better prepared
and may save you unnecessary travelling costs.
5. to acknowledge all fault messages.
6. Notify your heating contractor.
7. to confirm.
Danger
If faults are not rectified, they can have life
threatening consequences.
Do not acknowledge fault messages several
times in quick succession. Notify your contractor
if a fault recurs. Your contractor will be able to
analyse the cause and rectify the fault.
Calling up information
21